Casa Chukum Bacalar

Property class: 4
Lakefront hotel with outdoor pool, near Fort of San Felipe

Choose dates to view prices

Casa Chukum Bacalar features a rooftop terrace and puts you just steps from Laguna Bacalar Ecological Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this Colonial hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Beach towels
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
  • Digital TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a bed, a nightstand, a lamp, a suitcase, and a window with curtains.

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Queen Bed, Garden View

A bedroom with a bed, two bedside tables, a dresser, and a suitcase on the floor.

Comfort Double Room, 1 Queen Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Twin Room, Garden View

A hotel room with two beds, a modern hexagonal wall design, and a neutral color scheme.

Family Twin Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Garden View

A couple sitting on a bed with a tray of fruits and a bottle of wine.

Superior Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Partial lake view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

A bed with a black and white bedspread, a blue patterned headboard, and a wooden floor.

Premium Room, 1 King Bed, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida 3, Esquina con 28, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Lake Bacalar - 5 min walk - 0.4 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Ecopark Bacalar - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
  • Corozal (CZH) - 60 min drive
  • Airport pick-up service

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪La Guapachosa - ‬8 min walk
  • ‪Las Miches De La 1 - ‬3 min walk
  • ‪Finisterre Cocina Mediterranea - ‬2 min walk

About this property

Casa Chukum Bacalar

  • Casa Chukum Bacalar features a rooftop terrace and puts you just steps from Laguna Bacalar Ecological Park. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this Colonial hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 17 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options

Transfers

    • Airport pickup on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Gas grills
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's games
  • Toys
  • Pool toys

What to do

  • Ecotours
  • Mountain biking
  • Sailing
  • Motor boating
  • Discount at nearby fitness center
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Marina nearby

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals
  • Beach towels
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Mosquito nets
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas
  • Gravel flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • Highchair
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 700 per room

Children & extra beds

  • Rollaway beds are available for MXN 250.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts cash.

Also known as

Casa Chukum Hotel Bacalar
Casa Chukum Bacalar
Hotel Casa Chukum Bacalar
Bacalar Casa Chukum Hotel
Casa Chukum Hotel
Hotel Casa Chukum
Casa Chukum
Casa Chukum Bacalar Hotel
Casa Chukum Bacalar Bacalar
Casa Chukum Bacalar Hotel Bacalar

Frequently asked questions

Does Casa Chukum Bacalar offer free cancellation for a full refund?

Yes, Casa Chukum Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Chukum Bacalar?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Casa Chukum Bacalar?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Chukum Bacalar?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Chukum Bacalar?

Yes, a shuttle from the airport to the hotel is available. The charge is MXN 700 per room.

What are the check-in and check-out times at Casa Chukum Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Casa Chukum Bacalar and nearby?

Have fun with onsite activities like mountain biking, sailing, and motor boating. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Casa Chukum Bacalar also has a picnic area and a garden.

Are there restaurants at or near Casa Chukum Bacalar?

Yes, there's an onsite restaurant.

What's the area around Casa Chukum Bacalar like?

Casa Chukum Bacalar is in Mario Villanueva Madrid, a short 2-minute walk from Laguna Bacalar Ecological Park and 3 minutes' walk from Lake Bacalar.

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