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JW Marriott Cancun Resort & Spa, Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico
Cancún resort with 3-story health/fitness spa
  • Free WiFi in lobby and free parking
  • Excellent Pool
  • Luxury Hotel
  • Excellent Food
Beautiful beach
Great pool
Fantastic service
Value for money
Fairly good value for money
531See all 531 reviews
From 4,618 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

from $369
  • Premium Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Club 91 Premium Ocean View Room
  • Luxury Suite, 1 Bedroom, Balcony
  • Caribbean Suite
  • Grand Suite, 1 King Bed, Oceanfront
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Presidential Suite
  • Room, 2 Double Beds, Balcony, Ocean View
  • Premium Room, 2 Double Beds, Ocean View

About JW Marriott Cancun Resort & Spa, Cancun

Luxury Hotel Zone resort with 4 pools and 3 restaurants

Steps from the sea

The upscale JW Marriott Cancun Resort & Spa is in Cancun’s Hotel Zone, steps from the Caribbean Sea and across the street from Nichupte Lagoon. You’re a 7-minute walk from Xenotes Oasis Maya’s outdoor adventures - think rappelling off cliffs and swimming in caves.

Shopping and culture

High-end stores like Burberry and Salvatore Ferragamo can be found at the Luxury Avenue shopping center, a 5-minute drive away. If you crave culture, the ancient indigenous artifacts housed at the Museo Maya de Cancun are only 2 minutes by car from the hotel.

Pampering, Mayan style

You can indulge in a massage at the Mayan-inspired spa, while the beach and 4 pools, including dive pool with reef, invite further relaxation. After working out in the fitness center, you can refuel at the 3 restaurants serving steaks, seafood, salads, and northern Italian fare.

Balconies and terraces

The 448 luxurious guestrooms feature marble bathrooms and private balconies or terraces that open to wide views of the Caribbean Sea. The rooms also have minibars, plus tech-based perks like 32-inch flat-screen TVs, WiFi, and iPod® docking stations to keep you entertained.

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. Guests who book a minimum 3-night stay in a Club 91 room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Children's club *


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *



  • Airport shuttle (available 24 hours) *


  • Free valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Children's pool
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.


On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site


  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one way)

WiFi is available in guestrooms for USD 18.00 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Cancun Resort & Spa, Cancun


  • In Avenida Kukulkan
  • La Isla Shopping Mall (32-minute walk)
  • Delfines Beach (41-minute walk)
  • El Rey Ruins (43-minute walk)
  • Ballenas Beach (8-minute walk)
  • Aquaworld (9-minute walk)
  • Luxury Avenue Shopping Mall (19-minute walk)
  • Kukulcan Plaza Shopping Mall (20-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 22-min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 531 reviews

JW Marriott Cancun Resort & Spa, Cancun
Very Good8.0
Good deal
Overall we enjoyed our stay and had good access to amenities/services. If the food at the restaurants was better I would give a stronger recommendation. For the price we paid, I am happy with our stay and would recommend.
Joaquin, us4 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Amazing hotel!
My stay was amazing! The staff was friendly and responsive. I really don't have one bad thing to say about this hotel.
Aminata, us3 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Never dissapoints
JW never disappoints. Great hotel with excellent customer service. The pools are very nice and the beach is also very clean. TO top it off, there are several great restaurants within walking distance that make the hotel even better.
Gustavo, us2 night family trip
JW Marriott Cancun Resort & Spa, Cancun
Love this place
We love this hotel. It is very close to amazing restaurants like Porfirios, Harry's, Puerto Madero, Casa Rolandi, and others. It's service is amazing, food at the hotel is delicious, very comfortable, etc. My wife and I go every year plus, she makes a trip will all the women in her family every year also. We will keep coming back!
Guillermo, us5 night family trip

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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