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JW Marriott Cancun Resort & Spa, Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico

Upscale beachfront resort with spa, near La Isla Shopping Mall
  • Free WiFi in lobby and free parking
Superb9.2
Beach
Beautiful beach
Pool
Great pool
Room
Great room
Value for money
Fairly good value for money
541See all 541 Hotels.com reviews
From 4,797 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

from $469
  • Premium Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Club 91 Premium Ocean View Room
  • Luxury Suite, 1 Bedroom, Balcony
  • Caribbean Suite
  • Grand Suite, 1 King Bed, Oceanfront
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Presidential Suite
  • Room, 2 Double Beds, Balcony, Ocean View
  • Premium Room, 2 Double Beds, Ocean View

About JW Marriott Cancun Resort & Spa, Cancun

Luxury Hotel Zone resort with 4 pools and 3 restaurants

Steps from the sea

The upscale JW Marriott Cancun Resort & Spa is in Cancun’s Hotel Zone, steps from the Caribbean Sea and across the street from Nichupte Lagoon. You’re a 7-minute walk from Xenotes Oasis Maya’s outdoor adventures - think rappelling off cliffs and swimming in caves.

Shopping and culture

High-end stores like Burberry and Salvatore Ferragamo can be found at the Luxury Avenue shopping center, a 5-minute drive away. If you crave culture, the ancient indigenous artifacts housed at the Museo Maya de Cancun are only 2 minutes by car from the hotel.

Pampering, Mayan style

You can indulge in a massage at the Mayan-inspired spa, while the beach and 4 pools, including dive pool with reef, invite further relaxation. After working out in the fitness center, you can refuel at the 3 restaurants serving steaks, seafood, salads, and northern Italian fare.

Balconies and terraces

The 448 luxurious guestrooms feature marble bathrooms and private balconies or terraces that open to wide views of the Caribbean Sea. The rooms also have minibars, plus tech-based perks like 32-inch flat-screen TVs, WiFi, and iPod® docking stations to keep you entertained.

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. Guests who book a minimum 3-night stay in a Club 91 room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 3
  • Indoor pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Children's pool
  • Tennis on site
  • Steam room
  • Swim-up bar
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one way)

WiFi is available in guestrooms for USD 18.00 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Cancun Resort & Spa, Cancun

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall - 32 min walk
  • Delfines Beach - 41 min walk
  • El Rey Ruins - 43 min walk
  • Ballenas Beach - 8 min walk
  • Aquaworld - 9 min walk
  • Luxury Avenue Shopping Mall - 19 min walk
  • Kukulcan Plaza Shopping Mall - 20 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 541 reviews

JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
Great Trip!
We spent 3 days enjoying the pool area overlooking the beach. Only one waitperson was poor in service level (Theresa). The other waiters were excellent. We had 2 massages each on the beach, and they were awesome! We ate at La Capilla 2 nights, and Gustino one night, and all meals were excellent- we would return and recommend.
Mark, us5 night trip
JW Marriott Cancun Resort & Spa, Cancun
Very Good8.0
Good deal
Overall we enjoyed our stay and had good access to amenities/services. If the food at the restaurants was better I would give a stronger recommendation. For the price we paid, I am happy with our stay and would recommend.
Joaquin, us4 night romance trip
JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
Amazing hotel!
My stay was amazing! The staff was friendly and responsive. I really don't have one bad thing to say about this hotel.
Aminata, us3 night romance trip

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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