All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults

JW Marriott Cancun Resort & Spa, Cancun

4.5-star4.5 stars
Blvd. Kukulcan, Km 14.5, Lote 40-AZona Hotelera, CancunQROO77500Mexico

Upscale beachfront resort with spa, near La Isla Shopping Mall
  • Free WiFi in lobby and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.2
Pool
Great pool
Amenities
Great amenities
Room
Great room
Value for money
Fairly good value for money
529See all 529 Hotels.com reviews
From 4,873 reviewsTripAdvisor Traveller Rating

JW Marriott Cancun Resort & Spa, Cancun

from $279
  • Premium Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Club Room
  • Luxury Suite, 1 Bedroom, Balcony
  • Suite, 1 Bedroom, Balcony
  • Grand Suite, 1 Bedroom, Oceanfront
  • Club 91 Caribbean Suite
  • Club 91 Grand Ocean Front Suite
  • Presidential Suite
  • Room, 2 Double Beds, Balcony, Ocean View
  • Premium Room, 2 Double Beds, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 448 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to make arrangements. Guests who book a minimum 3-night stay in a Club 91 room type will receive roundtrip airport transportation and must contact the hotel directly at least 48 hours prior to arrival with their flight details to arrange pick up. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 8 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sedona Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Cancun Resort & Spa, Cancun’s small print

Also known as

  • Cancun JW
  • Marriott Resort Cancun
  • Jw Marriott Cancun Hotel Cancun
  • Cancun Marriott
  • Cancun Marriott JW
  • Cancun Marriott Resort
  • JW Cancun
  • JW Cancun Marriott
  • JW Marriott Cancun
  • JW Marriott Cancun Resort
  • JW Marriott Resort Cancun
  • Marriott Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of USD 28 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18.00 per person (one-way)

WiFi is available in guestrooms for USD 18.00 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 18.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott Cancun Resort & Spa, Cancun

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall - 35 min walk
  • Delfines Beach - 40 min walk
  • El Rey Ruins - 44 min walk
  • Ballenas Beach - 6 min walk
  • Aquaworld - 10 min walk
  • Marlin Beach - 17 min walk
  • Luxury Avenue Shopping Mall - 20 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

Recent reviews

Superb 9.2 From 529 reviews

JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
Mini Vacay
Great Service and friendly staff
Martha, us4 night trip
JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
a very good experience
the JW Marriott Cancun was one of the best properties and therefore one of the best experiences in our many travels. As long time Marriott people we have come to expect certain levels of service and amenities and JW exceeded those expectations. Food at all locations was excellent and priced reasonably and the service was outstanding, as was bar service and drink quality. The hotel is undergoing some serious renovation which creates a noise factor buy it didn't deter us from having a great time. Room were very clean and the bathrooms were immaculate, and the housekeeping staff was very attentive. Front desk and concierge were equally service friendly and efficient. Our spa experience again reflected the attitude of the entire staff to want to give service. We enjoyed it very much and will return in the near future.
John, us4 night trip
JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
Cancun Getaway
Rogelio at the concierge was great. He took care of all of our excursion question and arranged all transportation that we needed. Jorge our Taxi driver for our trip was AMAZING. Such a sweet person that went out of his way to make sure that we simply had a great time. The entire staff was great. The only down side is that there was not much to do around the area. Everything was pretty much about 3.5 miles away.
A Traveler, us2 night trip
JW Marriott Cancun Resort & Spa, Cancun
Exceptional10.0
Great Trip!
We spent 3 days enjoying the pool area overlooking the beach. Only one waitperson was poor in service level (Theresa). The other waiters were excellent. We had 2 massages each on the beach, and they were awesome! We ate at La Capilla 2 nights, and Gustino one night, and all meals were excellent- we would return and recommend.
Mark, us5 night trip

See all reviews

JW Marriott Cancun Resort & Spa, Cancun

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