Palmaïa - The House of AïA Wellness Enclave All Inclusive

5.0 star property
Upscale beachfront property with spa, near Piste Cyclable sur Paseo Xaman-Ha

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Palmaïa - The House of AïA Wellness Enclave All Inclusive

Photo gallery for Palmaïa - The House of AïA Wellness Enclave All Inclusive

Exterior
Premium bedding, free minibar, in-room safe, blackout drapes
Yoga
On the beach, white sand, free beach cabanas, sun loungers
4 restaurants, breakfast, dinner, brunch served; Mediterranean cuisine

Overview of Palmaïa - The House of AïA Wellness Enclave All Inclusive

9.6

Exceptional

Property highlights

  • Bar
  • Pet friendly
  • Free WiFi
The price is $772
Price available on 9/30/2023
Map
Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
Feel at home
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Terrace

Room options

Swim Out Queen Suite

  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

Swim Out Meditation Suite - Adults Only Area

  • 712 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Ocean Front Work away Suite adults only

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Swim Out King Suite with Bathtub

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean Front Queen Suite - Adults Only Area

  • 534 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Ocean Front King Suite - Adults Only Area

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front King Suite with Bathtub - Adults Only Area

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Family Master Suite

  • 712 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Swim Out Queen Suite - Adults Only Area

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean Front King Suite with Bathtub

  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Swim Out King Suite with Bathtub - Adults Only Area

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean Front Family King Suite

  • 534 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

Ocean Front Queen Suite

  • 534 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Ocean Front King Suite

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Meditation Suite - Adults Only Area

  • 712 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Playacar Zona Hotelera
  • Playa del Carmen Maritime Terminal - 43 min walk
  • Playacar Golf Club - 6 min drive
  • Playa del Carmen Main Beach - 17 min drive
  • Mamitas Beach - 21 min drive
  • Central Square - 9 min drive
  • Xplor Theme Park - 9 min drive
  • Xcaret Eco Theme Park - 13 min drive
  • Quinta Avenida - 11 min drive
  • Ferry to Cozumel - 12 min drive
  • Gran Coyote Golf - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km

Restaurants

  • Restaurante Miramare - 16 min walk
  • Blue Moon Beach Bar Sandos Select Club - 7 min walk
  • Rosa Roja - 18 min walk
  • Festival Grand Buffet - 7 min walk
  • Starbucks - 4 min drive

About this property

Palmaïa - The House of AïA Wellness Enclave All Inclusive

At Palmaïa - The House of AïA Wellness Enclave All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Xplor Theme Park. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. MAR DE OLIVO, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club, and a beach bar. Fellow travelers say great things about the beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 234 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The dining venues at this property offer vegan menu items.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • On the beach
  • Free beach club
  • Beach yoga

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop