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Riu Cancun All Inclusive, Cancun

3.5 stars3.5 stars
Blvd. Kukulcan Km 8.5Manzana 50, Lote 5, Zona Hotelera, CancunQROO77500Mexico
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
788See all 788 Hotels.com reviews
From 9,494 reviewsTripAdvisor Traveller Rating

Riu Cancun All Inclusive, Cancun

from $268
  • Standard Oceanview Europe
  • Standard Vista al Mar Mexico
  • Super Saver
  • Junior Suite Mexico - Vista al Mar
  • Standard Europe
  • Standard Ocean View Brazil
  • Standard Suite, 1 Bedroom, Ocean View
  • Standard Oceanview Latam
  • Suite Ocean View Brazil
  • Standard Room Ocean View
  • Junior Suite Ocean View Brazil
  • Standard Mexico -
  • Suite, Ocean View
  • Junior Suite Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 569 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)

Also known as

  • All Inclusive Riu
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
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  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for MXN 190 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 6 restaurants
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Swim-up bar
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside one of four freshwater swimming pools. A sauna, Jacuzzi, and gym are also at your disposal at the onsite spa.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Riu Cancun All Inclusive, Cancun’s small print

Also known as

  • All Inclusive Riu
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

WiFi is available in guestrooms for MXN 190 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 788 reviews

Riu Cancun All Inclusive, Cancun
Excellent4.0 / 5
Good for party groups
Although the food was not bad, it wasn't fresh and high quality. Most of the staff was great and the room was new but not very clean - everything sticks in our bad and bathrooms. The location is very good, we walked to the party area and to Isla Mujeres ferry. The beach is really nice and the hotel takes a very good care of the area. The all inclusive is good for party group or if you don't want to leave the hotel.
5 night romance trip
Riu Cancun All Inclusive, Cancun
Good3.0 / 5
The rooms (I brought three families) had no amenities to speak of. No robes. Presumably the dispenser in the shower dispensed an all purpose cleaner of some sort, since there was no separate shampoo or conditioner. The was no lotion. Hotels.com had failed to inform the hotel of an additional guest in my room, resulting in an unexpected additional charge of about $2500 for the six nights. I will limit my use of Hotels.com, and I won't return to this hotel.
6 night family trip
Riu Cancun All Inclusive, Cancun
Excellent4.0 / 5
Nice stay
Great hotel, the only thing is that they need to extend the Wifi to the rooms.
3 night romance trip
Riu Cancun All Inclusive, Cancun
Outstanding5.0 / 5
December vacation
Excellent food, service, and clean rooms... The staff was pleasant and always happy. They always made sure that you were taken care of, no matter what.
3 night romance trip
Riu Cancun All Inclusive, Cancun
Outstanding5.0 / 5
I had a great time. The food is amazing and so is the entertainment. I will for sure be returning next year!!
6 night romance trip

See all reviews

Riu Cancun All Inclusive, Cancun

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