Nizuc Resort and Spa

Photo gallery for Nizuc Resort and Spa

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Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
5 outdoor pools, pool umbrellas, sun loungers

Overview of Nizuc Resort and Spa

VIP Access

Nizuc Resort and Spa

5.0 star property
Upscale beachfront resort with spa, near Costa Occidental de Isla Mujeres National Park

9.5/10 Exceptional

977 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $540
Price available on 6/12/2022
Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
Main amenities
  • 274 guestrooms
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Delfines Beach - 39 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 1 min drive
  • Ventura Park Cancun - 5 min drive
  • Maya Cancun Museum - 5 min drive
  • El Rey Ruins - 5 min drive
  • Ballenas Beach - 6 min drive
  • Aquaworld - 7 min drive
  • Marlin Beach - 8 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Nizuc Resort and Spa

Placing you just a 5-minute drive from Delfines Beach, Nizuc Resort and Spa offers a private beach where you can enjoy beach umbrellas, yoga, and beachside drinks. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Cafe de la Playa, one of 6 restaurants, serves international cuisine and is open for breakfast. 2 poolside bars and a free kid's club are other highlights at this luxurious resort, and rooms offer up nice touches like deep soaking tubs, iPod docks, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 274 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 1 per room (up to 26 lbs)
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Wildlife viewing
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Golfing nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (8234 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • 5 outdoor pools
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 47-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 915 for adults and MXN 457.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of MXN 3055 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 12 years old are not allowed in the spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa
Nizuc Resort and Spa Resort
Nizuc Resort and Spa Cancun
Nizuc Resort and Spa Resort Cancun

Frequently asked questions

Overall score and ratings

9.5

Exceptional

9.8/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

RAUL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Excellent stay! Everything was sparkling clean and staff were extremely helpful and friendly.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Could not be improved
Beautiful hotel and spa with amazing service. We could not have been more pleased with the setting, aesthetics, delicious food & drinks, and service. The most gracious staff from the front desk, massage therapists, spa front desk, bartenders, and servers at the restaurants. We will definitely be back!
Kelly, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Property is beautiful and the staff was very friendly! It was expensive though, plan to spend a lot of $ if you eat on property. $10 for water each meal, $15 Drinks, and Hundreds of $ each meal. I did not like checking in with a group and only one party of the group gets an upgrade. It wasn't a make you feel good situation when one gets upgraded and you/the other gets taken away to a normal room. Rooms were beautiful though!
Timothy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The best service
Martin, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Amazing resort. Decor and style is amazing. Modern and chic. No details have been spared. Room (master suite) was awesome. Service was outstanding - every single person was friendly and helpful. Could not have had better service and I’ve stayed at plenty of 4 and 5 star resorts. They have this mastered. Property was actually bigger than expected but my wife and I felt comfortable after a day or so. Beautiful grounds. Yes, the inlet beach has its faults - water is shallow and not great. Other side has deep water and a nice stretch for walking. Food was outstanding. We had planned to leave for dinners but that quickly changed. We ate at 3 different restaurants and all were great. La Punta is something that cannot be missed. Wow. I would highly recommend this resort. We will likely return! Yes it’s expensive but we’ll worth it and the food cost actually all seemed reasonable.
Jeffrey, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eli, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
Elisha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing get away
The most amazing Zen place you can stay at in Cancun
Deborah, 4-night trip with friends
Verified Hotels.com guest review