Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Primary image
On the beach
On the beach
On the beach
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with spa, near Chac Mool Beach

8.4/10 Very Good

1,175 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $518
Price available on 7/4/2022
Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Health club
  • Sauna
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Chac Mool Beach - 2 min walk
  • Costa Occidental de Isla Mujeres National Park - 4 min walk
  • Forum Beach - 10 min walk
  • Cancun Convention Center - 13 min walk
  • Caracol Beach - 16 min walk
  • La Isla Shopping Mall - 28 min walk
  • Tortuga Beach - 44 min walk
  • Gaviota Azul Beach - 2 min drive
  • Plaza Caracol Mall - 4 min drive
  • Isla Dorada - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Dining choices include 6 restaurants and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this upscale property include a rooftop terrace, a poolside bar, and a health club. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 18 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Dining

Gourmet Marché - Onsite buffet restaurant.
Hunter Steakhouse - Onsite steakhouse. Open daily.
Agave - Mexican Cuisine - Onsite restaurant. Open daily.
Jade - Asian Cuisine - Onsite restaurant. Open daily.
C/X Culinary Experience - Onsite diner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Overall score and ratings

8.4

Very Good

9.2/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

James, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Sad news
The hotel staff were rude & not helpful at all . The food was trash , the service was trash , my room and it’s furniture was trash . I just really don’t understand what I paid for . Was told basically I had to deal with it . I’m basically told I had to deal with it
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff was incredibly friendly and always happy to help! Also the events/shows that the hotel puts on were amazing entertainment.
Eslie, 4-night trip with friends
Verified Travelocity guest review

6/10 Good

Clean luxurious property. TV and electric switches did not work properly.
Salvador, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Just stayed here, I have to say wonderful experience. The hotel is clean the staff is lovely, food drinks, pool beach. Everything is beautiful .
Nicole, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was great
Aaron, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Very modern and clean property. Located on pristine beach front. All inclusive with a selection of restaurants and bars. Walking distance to shops, clubs and other businesses.
Salvador, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ivgenia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The staff was very unprofessional and very much r
Valencia, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

When you first pull up at the property, you’re wowed. The resorts has that Chic vibe. You’re greeted by the staff so they can deliver your luggage and when you walk into the lobby and see that breath taken view of the beach, it takes your breath away. We were offered a drink upon entering and when we approached the front desk, Andrea was the one who provided excellent customer service. She was glad to see us, explained everything about the process. Offered diamond club service, spa, restaurants, beach access, swim up bar and etc.. I love the resort gave us a bracelet to enter our home instead of that hotel key. Everyone resort employee had mask on, and social distancing signs everywhere which I can appreciate. We had an oven from room and the view didn’t disappoint. We can see everything going on from that side of the resort. Do not stay on the bay side, you’ll be disappointed, if you’re looking for a beach view. The food at the all you can eat buffet for breakfast, lunch and dinner is good but could be better with seasoning. They also have healthy choices. Now let’s talk about the pools and the swim up bar. Which is really nice. On the 16th floor they have roof top pools and all you can drinks. The view from up there is amazing. The spa was an awesome experience with tranquillity. You get to enjoy the sauna, steam room, heated pool, cold pool and the jacuzzi or you can decide to have your massage on the beach. I love choices 🤗. We will return.😍
Tammy Denise, 3-night romance trip
Verified Expedia guest review