Omni Cancun Hotel and Villas All Inclusive

Photo gallery for Omni Cancun Hotel and Villas All Inclusive

Primary image
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Indoor pool, 3 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Omni Cancun Hotel and Villas All Inclusive

VIP Access

Omni Cancun Hotel and Villas All Inclusive

4.0 star property
Upscale beachfront property with spa, near Aquaworld

8.2/10 Very Good

1,664 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $466
Price available on 6/4/2022
Map
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO, 77500
Main amenities
  • 346 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Lazy river
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
For families
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Maya Cancun Museum - 1 min walk
  • Aquaworld - 14 min walk
  • Delfines Beach - 17 min walk
  • El Rey Ruins - 25 min walk
  • Ballenas Beach - 2 min drive
  • Marlin Beach - 3 min drive
  • Tequila Museum - 4 min drive
  • La Isla Shopping Mall - 7 min drive
  • Costa Occidental de Isla Mujeres National Park - 5 min drive
  • Chac Mool Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
  • Airport shuttle (surcharge)

About this property

Omni Cancun Hotel and Villas All Inclusive

At Omni Cancun Hotel and Villas All Inclusive, you can spend time at the beach enjoying cabanas, beach massages, and volleyball, plus you'll be just steps from Maya Cancun Museum. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. La Vista, one of 9 restaurants, offers garden views and serves breakfast and dinner. 2 beach bars and a lazy river are other highlights at this luxurious property, and rooms offer up nice touches like free minibar items and rainfall showerheads. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 346 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–11:00 AM
  • 9 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Evening entertainment
  • Shopping
  • Bingo
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Full-service spa
  • Lazy river
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Spa

Cancun Spa has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

The spa is open daily.

Dining

La Vista - Overlooking the garden, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Da Vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 100 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 1.60 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 11:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Cancun Hotel Omni
Omni & Villas All Inclusive
Omni All Inclusive
Omni Cancun Hotel
Omni Cancun Hotel & Villas All Inclusive
Omni Cancun Hotel All Inclusive
Omni Cancun Hotel Villas All Inclusive
Omni Hotel Villas All Inclusive
Omni Cancun Villas All Inclusive
Omni Cancun Hotel And Villas
Omni Hotel Cancun
Omni Villas All Inclusive
Omni Cancun Hotel Villas
Omni Cancun Inclusive Cancun
Omni Cancun Hotel and Villas All Inclusive Cancun

Frequently asked questions

Overall score and ratings

8.2

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Fabrice, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Hung, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Don't stay at the Omni
I've stayed at the Omni once before and I have family that have stayed here multiple times as well. The service this trip was the worst it's been. Most mornings we would get through all of breakfast and never be offered water or coffee. It takes forever to get seated for lunch- the staff will just walk around you and not make eye contact. The worst part though was their Covid testing process and checkout- it is completely disorganized and unprofessional and caused us to miss our flight home. We had to rely on other guests of the hotel to tell us how to make an appointment and what app to use to download our results. The hotel does not help you in any way but charges you extra for the test! Despite making an appointment, we still had to wait to be swabbed. The antigen test should take 20minutes to result and it took over four hours! We were waiting at the airport for our results and I was calling the front desk for over two hours. Either nobody picked up or when they did they disconnected the call. I will never go back to the Omni and I recommend looking for another resort that will make your trip less stressful and ensure you have everything you need to get home.
Danielle, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kara, 9-night trip
Verified Hotels.com guest review

8/10 Very Good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved it!! Excellent service, beautiful amenities. We’ll go back!!
Teresita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

More beach chairs
Suvad, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The staffs are friendly and helpful. The area of the pool is clean and very accessible. Victor gave us excellent service at Pina Grill restaurant. He is attentive and helpful. Emiliano at the DaVinci restaurant was so careful. We had a great experience, even when the food was not the best. I will be back!
Ynes, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, great pools & food
Jenna, 1-night family trip
Verified Expedia guest review