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Riu Palace Las Americas All Inclusive - Adults Only, Cancun

4 stars4 stars
Blvd. Kukulcan, Km 8.5Manzana 50, Lote 4, Zona Hotelera, CancunQROO77500Mexico
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Food
Delicious food
1115See all 1,115 Hotels.com reviews
From 6,159 reviewsTripAdvisor Traveller Rating

Riu Palace Las Americas All Inclusive - Adults Only, Cancun

from $298
  • Suite Vista al Mar Mexico
  • Junior Suite Europe
  • Jr.Suite Mexico
  • Junior Suite Oceanview Latam
  • Suite Ocean View Brazil
  • Junior Suite
  • Junior suite Ocean view
  • Suite Ocean View
  • Suite Jacuzzi Ocean View
  • Junior Suite Brazil
  • Junior Suite Ocean View Brazil
  • Junior Suite Oceanview Europe
  • Junior Suite Vista al Mar Mexico
  • Junior Suite Latam
  • Suite Jacuzzi Ocean View Brazil
  • Super Saver
  • Suite Jacuzzi Vista al Mar Mexico

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Guests booking Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico should note that cancellations made 72 hours prior to arrival will incur a 2-night penalty for stays from now – April 30, 2016 and 1-night penalty for stays from May 1 – December 23, 2016. In both situations (1 or 2 night penalty) RIU will charge the rate of the first or first 2 nights of stay. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)

Also known as

  • Riu Americas
  • Riu Palace Las Americas Cancun
  • Riu Las
  • Riu Las Americas
  • Riu Las Americas All Inclusive
  • Riu Las Americas Palace
  • Riu Palace Las
  • Riu Palace Las Americas
  • Riu Palace Las Americas All Inclusive Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa.

In the hotel

Food and drink
  • Free buffet breakfast
  • 6 restaurants
  • 6 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Swim-up bar
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Soccer
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

As expected of a luxurious hotel, guests receive high quality spa services at Riu Palace Las Americas All Inclusive. The hotel’s wellness center, Renova Spa, offers a variety of treatments and massages, including Aromatherapy treatments. Additionally, visitors can enjoy excellent amenities such as the freshwater swimming pool, spa tub, gym, and sauna.

Guests under 18 are not allowed in the spa.

Dining

Los Arcos - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Fiesta Mexicana - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Black & White - This steakhouse serves dinner only. Reservations are required.

Riu Palace Las Americas All Inclusive - Adults Only, Cancun’s small print

Also known as

  • Riu Americas
  • Riu Palace Las Americas Cancun
  • Riu Las
  • Riu Las Americas
  • Riu Las Americas All Inclusive
  • Riu Las Americas Palace
  • Riu Palace Las
  • Riu Palace Las Americas
  • Riu Palace Las Americas All Inclusive Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 18 years old are not allowed in the spa.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1115 reviews

Riu Palace Las Americas All Inclusive - Adults Only, Cancun
Outstanding5.0 / 5
Beautiful view and wonderful room
The junior suite had a beautiful view of the ocean and a great porch to watch the water and sunset. The hotel was all inclusive and had several great restaurants to pick from. I didn't attend the nightly activities, but they were available every night. This was adults only so no young kids running around, which was ideal for me and my significant other and I think made everything seem more pristine. There were 3 pools and lots of chairs available, and a few beds which were very popular. The bathroom and shower were great, the room was clean, and everything was replaced (water, beer, liquor) on daily basis. The wifi could be spotty in the room but that was only a problem when I tried to check into my flight, but they do have computers available in the lounge area in the lobby. The only problem I had was with an excursion we booked while at the hotel, I wouldn't recommend using the people who sit in the lounges waiting to book excursions. This was a waste of our time and money. I would recommend driving yourself or booking a private excursion instead of a group excursion. Other than this issue, which was not with the hotel itself, this was a beautiful resort and I would recommend it to anyone who needs a break from reality.
3 night romance trip
Riu Palace Las Americas All Inclusive - Adults Only, Cancun
Outstanding5.0 / 5
We will be back!
Everything was great! We will be back.
4 night trip with friends
Riu Palace Las Americas All Inclusive - Adults Only, Cancun
Poor1.0 / 5
Dissapointment
At first sight, very elegant and no complaints about the service from all employees. My biggest disappointment was that our room was infested with roaches and when I complained, the only thing we were offered was to fumigate the room while we are still occupying it. We are there for 1 entire week and they expected us to breathe those fumes. This is a very expensive hotel and I was really disappointed.
6 night romance trip

See all reviews

Riu Palace Las Americas All Inclusive - Adults Only, Cancun

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