Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500
Main amenities
Daily housekeeping
On the beach
6 restaurants and 4 bars/lounges
Full-service spa
4 outdoor pools
Beach sun loungers
Beach towels
Swim-up bar
24-hour room service
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Feel at home
Television
Garden
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
Room options
View all photos for Junior Suite Ocean Front Elite Club (U)
Junior Suite Ocean Front Elite Club (U)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite Ocean Front Elite Club (B2C-US)
Junior Suite Ocean Front Elite Club (B2C-US)
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite Ocean View Elite Club (M)
Junior Suite Ocean View Elite Club (M)
431 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds
View all photos for Junior Suite Ocean View Elite Club (U)
Junior Suite Ocean View Elite Club (U)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Ocean View (U)
Junior Suite, Ocean View (U)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite (U)
Junior Suite (U)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite (M)
Junior Suite (M)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Suite Ocean View Elite Club (M)
Suite Ocean View Elite Club (M)
646 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite, Ocean View (B2C-US)
Junior Suite, Ocean View (B2C-US)
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Partial Sea View (M)
Junior Suite, Partial Sea View (M)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite, Partial Ocean View (U)
Junior Suite, Partial Ocean View (U)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite Ocean Front Elite Club (M)
Junior Suite Ocean Front Elite Club (M)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Junior Suite Ocean View Elite Club (B2C-US)
Junior Suite Ocean View Elite Club (B2C-US)
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Suite Ocean View Elite Club (U)
Suite Ocean View Elite Club (U)
646 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite Vista Mar (M)
Junior Suite Vista Mar (M)
431 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed
View all photos for Suite Ocean View Elite Club (B2C-US)
Suite Ocean View Elite Club (B2C-US)
Sleeps 2
1 King Bed
View all photos for Junior Suite, Partial Ocean View (B2C-US)
Junior Suite, Partial Ocean View (B2C-US)
Sleeps 3
2 Double Beds
View all photos for Junior Suite (B2C-US)
Junior Suite (B2C-US)
Sleeps 3
2 Double Beds OR 1 King Bed
About this area
What's nearby
In Zona Hotelera
La Isla Shopping Mall - 7 min walk
Chac Mool Beach - 3 min drive
Aquaworld - 4 min drive
Forum Beach - 4 min drive
Cancun Convention Center - 4 min drive
Gaviota Azul Beach - 5 min drive
Iberostar Cancun Golf Course - 5 min drive
El Rey Ruins - 7 min drive
Tortuga Beach - 8 min drive
Delfines Beach - 8 min drive
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Starbucks - 7 min walk
Cambalache - 6 min walk
El Fish Fritanga - 6 min walk
Duna Pool Bar - 7 min walk
Ah Cacao Chocolate Café - 8 min walk
Map
About this property
Riu Palace Kukulkan - Adults Only - All Inclusive
At Riu Palace Kukulkan - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Dining choices include 6 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a snack bar/deli and a garden. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
428 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in time from 3:00 PM - 11:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
6 restaurants
4 bars/lounges
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
What to do
On the beach
Services
24-hour front desk
Concierge services
Laundry facilities
Hair salon
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2022
ATM/banking
Garden
4 outdoor pools
Full-service spa
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Accessibility
Elevator
Room amenities
Be entertained
55-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
A tax is imposed by the city: MXN 79.88 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.