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Paradisus Cancún – All Inclusive

Photo gallery for Paradisus Cancún – All Inclusive

4 outdoor pools, cabanas (surcharge), pool umbrellas
Front of property
The Reserve Suite Lagoon View | Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
The Reserve Master Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Overview of Paradisus Cancún – All Inclusive

VIP Access

Paradisus Cancún – All Inclusive

4.5 star property
All-inclusive beachfront aparthotel with golf course, near Puerto Cancun Marina Town Center
8.2 out of 10 Very Good
8.2/10 Very Good

2,126 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
The price is $411
Price available on 6/2/2023
Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
Main amenities
  • 657 smoke-free apartments
  • Daily housekeeping
  • Golf course
  • On the beach
  • 9 restaurants and 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach umbrellas
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 36 min walk
  • Plaza Las Americas - 2 min drive
  • Dubai Palace Casino - 3 min drive
  • Cancun Mall - 6 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive
  • Playa Tortugas - 10 min drive
  • Langosta Beach - 7 min drive
  • Tortuga Beach - 15 min drive
  • Forum Beach - 19 min drive
  • Cancun Convention Center - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive
  • Area shuttle

Restaurants

  • Las Originales Carnes en su Jugo - 4 min walk
  • Hong Kong Restaurante - 6 min walk
  • Café Andrade - 5 min walk
  • La Flauteria de Cancun - 4 min walk
  • El Camarada" Tacos y Tortas de Cochinita - 4 min walk
Map

About this property

Paradisus Cancún – All Inclusive

At Paradisus Cancún – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be within a 15-minute drive of La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Malva Food Bazar, one of 9 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 6 bars/lounges and a golf course, and apartments get the details right with free minibar items and premium bedding. Fellow travelers say good things about the helpful staff and family-friendly amenities.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 12:30 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 outdoor pools
  • Sun loungers
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 11 treatment rooms
  • Deep-tissue massages
  • Outdoor treatment area
  • Body scrubs
  • Thai massages
  • Swedish massages
  • Body wraps
  • Reflexology
  • Hot stone massages
  • Manicures and pedicures
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle

Family friendly

  • Children stay free (see details)
  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Malva Food Bazar
  • Sal Steak Cave
  • Cielo
  • Santé
  • Lemon Fish

Dining

  • 9 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • 50-inch LCD TV with cable/satellite service
  • Evening entertainment
  • Concerts/live shows
  • Arcade/game room
  • Games
  • Books

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 1 meeting room
  • Business center
  • Laptop workspace
  • Conference center

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Roll-in shower (select rooms)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Onsite shopping

Things to do

  • 9 holes of golf
  • Health club
  • Aerobics classes on site
  • Golfing on site
  • Golf course on site
  • Yoga classes on site
  • Volleyball on site
  • Pilates classes on site
  • Tennis on site
  • Windsurfing nearby
  • Water skiing nearby
  • Parasailing nearby
  • Golf lessons nearby
  • Snorkeling nearby
  • Sailing nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Ecotours nearby

General

  • 657 rooms
  • 7 floors
  • 5 buildings
  • Built in 1990
  • Recycling

Special features

Spa

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Malva Food Bazar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Steak Cave - This restaurant specializes in Thai cuisine. Guests can enjoy drinks at the bar. Open select days.
Cielo - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Santé - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Lemon Fish - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: MXN 28.87 per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.

Also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Frequently asked questions

Does Paradisus Cancún – All Inclusive offer free cancellation for a full refund?
Yes, Paradisus Cancún – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Paradisus Cancún – All Inclusive?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Paradisus Cancún – All Inclusive on Jun 2, 2023 start from $411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Paradisus Cancún – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradisus Cancún – All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Paradisus Cancún – All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Paradisus Cancún – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Paradisus Cancún – All Inclusive?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Paradisus Cancún – All Inclusive and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Paradisus Cancún – All Inclusive also has 6 bars, a sauna, and a health club, as well as an arcade and a garden.
Are there restaurants at or near Paradisus Cancún – All Inclusive?
Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.
What's the area around Paradisus Cancún – All Inclusive like?
Paradisus Cancún – All Inclusive is a short 18-minute walk from Plaza Las Americas and 6 minutes' walk from Plaza 28. Travelers say this aparthotel is in a good location.

Reviews

8.2

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Paradisus Review
Place is good, staff helpfull and experience is the best
Raymond, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Amarendar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jimmy, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Jesse, 12-night trip
Verified Hotels.com guest review

2/10 Poor

Fadi, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Amy Torgerson, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yolanda, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marvelous
Great customer ervuce with a smile every need was met on a timely manner. Love the beauty of hotel
Marta, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Mixed bag and overpriced
This is a nice hotel, but over priced. Food was good, but not amazing. The buffet was generally good and had a nice variety. I tried two of the restaurants. The taco bar one was better than the other one. Reservations for the other restaurants are a pain and rarely have decent times available. Service and staff were really good. Played golf on their course. It was a fun little executive course, but the greens need some real work. Also the clubs they rented to me were terrible (grips coming off, old clubs, only three balls, etc.). The room was billed as a junior suite but it was NOT a suite, just a normal room with a couple of beds. Exercise area could use some updating/upgrading and the spa needs to be open past 7:00. Pool areas were really nice - probably best part and the beach front area had lots of spaces.
Lyall, 4-night business trip
Verified Hotels.com guest review