Guests
All properties in Cancun, Quintana Roo, Mexico

Fiesta Americana Condesa Cancun - All Inclusive

Cancun beachfront property with 4 restaurants and spa

  • Free WiFi and free parking
From
$303

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  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
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1 / 124Pool
Blvd. Kukulkan km 16.5, Cancun, 77500, QROO, Mexico
9.2.Superb.
  • Very clean resort, nonstop cleaning going on all day. We had a bad start at check-in,…

    Oct 5, 2021

  • If you want to rest and enjoy meals, beach, and pools this is the place. We used the last…

    Sep 30, 2021

See all 3,411 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 507 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)

What’s around

  • In Zona Hotelera
  • Aquaworld - 4 min walk
  • Ballenas Beach - 7 min walk
  • Maya Cancun Museum - 10 min walk
  • Delfines Beach - 25 min walk
  • Marlin Beach - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premium Room, 2 Double Beds, Non Smoking, Garden View
  • Premium Room, 2 Double Beds, Non Smoking, Sunset View
  • Premium Room, 2 Double Beds, Non Smoking, Oceanfront
  • Premium Room, 2 Double Beds, Non Smoking, Ocean View
  • Premium Room, 1 King Bed, Non Smoking, Garden View
  • Premium Room, 1 King Bed, Non Smoking, Sunset View
  • Premium Room, 1 King Bed, Non Smoking, Oceanfront
  • Premium Room, 1 King Bed, Non Smoking, Ocean View
  • Premium Suite, 1 King Bed, Non Smoking (Master)
  • Suite (Honey Moon)

What’s around

Landmarks

  • In Zona Hotelera
  • Aquaworld - 4 min walk
  • Ballenas Beach - 7 min walk
  • Maya Cancun Museum - 10 min walk
  • Delfines Beach - 25 min walk
  • Marlin Beach - 25 min walk
  • Luxury Avenue Shopping Mall - 29 min walk
  • Kukulcan Plaza Shopping Mall - 31 min walk
  • El Rey Ruins - 33 min walk
  • Tequila Museum - 40 min walk
  • Cancun Interactive Aquarium - 41 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

map
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Blvd. Kukulkan km 16.5, Cancun, 77500, QROO, Mexico

At a glance

Size

  • 507 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Parasailing on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Sailing nearby
  • Snorkeling nearby
  • Beach towels
  • Swim-up bar
  • Health club
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All buffet and à la carte meals and snacks included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities
  • Soccer
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite live performances

Not included
  • Premium/non-domestic alcoholic beverages
  • Spa/beauty facilities and services

Spa

Miiluma Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Restaurante Kambu - This buffet restaurant serves lunch only.

Kalmia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Mexicano Restaurant - This restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Rosato Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Cevicheria - This bar specializes in Mexican cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Parasailing on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Sailing nearby
  • Snorkeling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Childcare is available for an extra charge
  • Children's club access is available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

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  • Fiesta Condesa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Fiesta Americana Condesa Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Tempo By Martin Berasategui (8-min walk), Mikado (10-min walk), and Captain's Cove (10-min walk).
  • No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Caliente Casino (18-min drive) are both nearby.
  • Have fun during the warmer months with activities such as parasailing. Additional recreation onsite includes aerobics , volleyball, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Fiesta Americana Condesa Cancun - All Inclusive also has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
9.2.Superb.
  • 10.0.Exceptional

    AMAZING RESORT!

    Our stay was amazing. A few minor issues with the air conditioning, but we weren’t going to let that ruin our trip.

    3 night trip with friends, Sep 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Solid

    The resort could use some tlc. The down button on the elevator was stuck. So you had to press the up arrow and choose to go down when inside for example. The staff was very very pleasant. All of them. Very eager to assist with whatever you need. I stayed in the premium suite, which had its own jacuzzi. The room is very large and spacious. I could hear my neighbors sometimes and I’m sure my neighbors could hear me. The food was solid. The portions are a little smaller than I’d imagined before. But the flavor was good. There are different restaurants with different themes. I was very impressed by some of the sushi rolls offered. The drinks were strong and the bartenders and waiters kept them coming for as long as you wanted/until closing time. I’d stay here again.

    Brandon, 3 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful stay in Cancun

    We greatly enjoyed our stay in our ocean front room (a free upgrade from garden view which was very nice). The room was clean, beds were comfy and the mini fridge was filled daily with drinks. The restaurants that required reservations were wonderful. Great food and excellent service. The buffet and other restaurant were mediocre. The sushi bar and taco cantina were closed when we were there so cannot comment on those. There were plenty of chairs and pool/beach door and drink service was fast. The shows each night were wonderful. The limited pool hours (only open until 7pm) was disappointing especially for an all inclusive. There is absolutely nothing to do here after 11pm. There is a 9pm Show and an occasional 10pm one. You cannot get alcoholic beverages to your room after 11pm. I would have like to go for a late night swim/beach party but this was definitely not the place for that. This hotel is perfect for families and early morning people. If you want to party, definitely look elsewhere.

    Amanda, 4 night trip, Sep 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Property!

    Beautiful property! Excellent service! The staff is very attentive!

    Kelly, 2 night trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Worst vacation ever

    The pool was beautiful but it felt like a warm bath by mid morning and almost like a hot tub by the mid afternoon. Food was average. Best thing there was there burgers. There were 21 of us in a group (all booked separately). The hotel offered Covid quarantine insurance for $10 per day. Two of the families already had separate insurance four Covid quarantine. They declined the insurance from the hotel. All the minor children of these families were provided false positive Covid test back from the tests provided through the hotel. All of the children when we went to independent labs outside the hotel in Mexico received negative tests and the very next day receive negative test in the United States. I’ll have had PCR test since then and of all come back negative. There were in all 5 false positive tests by the people through the hotel. My family actually left a day early. It was the worst vacation of my life. And I travel on a regular basis. Also, watch out for water.. some of us forgot and were stuck in the bathroom for hours. When I told them I was leaving early, there response was fill out this form. For the good. The hotel was clean. People wore masks for the most part. My room overlooked the pool and ocean and the sunrises were gorgeous.

    Jeffrey, 4 night family trip, Aug 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    We loved everything about this resort. Beautiful, great service, and the food was incredible!!

    Jennifer, 3 night family trip, Jul 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Expensive Vacation poor overcomes

    7 night family trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    New wrist strip to open door will leave you outside room for several minutes, had a rushed check in, never received any welcoming or during stay gifts like all the other times, not sure if it’s new management but after staying here 5 times I think it will be time to move on from this hotel… Yazaira, Henry, Nayeli were amazing!

    4 night romance trip, Jul 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceptional Stay!!

    Outstanding resort!!! We experienced excellent service though our 4-day stay. The food and drinks were really good and clean. Lots of food and drink options. The staff was so friendly and helpful. I didn’t want to leave!!! I will be staying at this resort again!!

    Melva, 3 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recomendado 100 porciento. Un trato excelente, super limpio,la comida exquisita , variada y par todos los gustos. Especia reconociemiento para Alejandra ( check in VIP), Jessica ( room service)... Manolo, Jose,Nadia( pool service), a todo el staff serian muchos nombres. De verdad se esmeran en su trabajo!!!

    Damaris, 5 night family trip, Jul 12, 2021

    Verified Hotels.com guest review

See all 3,411 reviews