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Riu Palace Peninsula All Inclusive, Cancun

4 stars
Blvd Kukulkan, Km 5.5 Lote 6-CZona Hotelera, CancunQROO77500Mexico
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
1192See all 1,192 Hotels.com reviews
From 4,523 reviewsTripAdvisor Traveller Rating

Riu Palace Peninsula All Inclusive, Cancun

from $319
  • Junior Suite Standard Latam
  • Villa Suite Jacuzzi
  • Junior Suite (Brazil)
  • Suite Jacuzzi Ocean View Brazil
  • Villa Jr. Suite Jacuzzi Ocean View
  • Villa Jr. Suite Jacuzzi
  • Junior Suite Ocean View Europe
  • Junior Suite Standard Europe
  • Suite Jacuzzi Vista al Mar Mexico
  • Villa Junior Suite Jacuzzi Brazil
  • Jr. Suite Superior Ocean view
  • Suite Jacuzzi OV
  • Junior Suite, Ocean View (Brazil)
  • Junior Suite Superior Ocean View Brazil
  • Jr.Suite Vista al Mar Superior Mexico
  • Villa Junior Suite Jacuzzi Ocean View Brazil
  • Junior Suite Vista al Mar Mexico
  • Jr. suite ocean view
  • Junior Suite Ocean View Latam
  • Jr. suite
  • Junior Suite Standard Mexico

At a glance

Key facts

Hotel size

  • This hotel has 562 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Palace Peninsula Riu
  • Riu Peninsula Palace
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive

Policies

A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 6 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Swim-up bar
  • Steam room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Dining

Krystal - This theme restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Las Olas - This buffet restaurant serves breakfast, lunch, and dinner.

Onsite venue #3 - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Isla Mujeres - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snow tubing nearby
  • Water skiing nearby

Riu Palace Peninsula All Inclusive, Cancun’s small print

Also known as

  • Palace Peninsula Riu
  • Riu Peninsula Palace
  • Peninsula Palace
  • Peninsula Riu
  • Riu Palace Peninsula
  • Riu Palace Peninsula All Inclusive
  • Riu Palace Peninsula All Inclusive Cancun
  • Riu Palace Peninsula Cancun
  • Riu Peninsula
  • Riu Peninsula All Inclusive

Policies

A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 1192 reviews

Riu Palace Peninsula All Inclusive, Cancun
Outstanding5.0 / 5
It's a great hotel, the breakfast and lunch buffet food can get a little repetitive and the beach isn't the best in Cancun. But the hotel pools make up for the lack of a good beach and the delicious a la carte restaurants make up for the buffet.
4 night romance trip
Riu Palace Peninsula All Inclusive, Cancun
Excellent4.0 / 5
Great stay, LOVED THE STAFF! So friendly and accommodating....food was just okay though, wish they had more lunch time options. There was only one lunch buffet.
3 night romance trip
Riu Palace Peninsula All Inclusive, Cancun
Excellent4.0 / 5
Nice Overall Experience
We have stayed at several RIU Palace hotels and found this one to be similar. The location is not far from airport, has a nice beach, and great resort amenities. The wifi was AMAZING; had fast signal everywhere on the premises, even on beach. We enjoyed the pools each day and entertainment staff was great. We did wish the pool area (tables, chairs, etc.) were powerwashed and kept more tidy on a daily basis. Evening entertainment was typical for a RIU Palace, but they did have a beach party on Sat night that was unique and fun. We also enjoyed a unique Foam Party in the infinity pool on Wed afternoon. The buffet was consistently good, but a little smaller than other RIU Palaces that I've experienced. The staff at the buffet, bars, and pool area were awesome! The one real disappointment that we experienced was the food and service in the specialty restaurants. At the steakhouse, we were seated immediately but literally waited for 20+ minutes before we even received water and the food took an hour. At the Japanese restaurant, both times we ate there we felt the service was inconsistent, and the table and area wasn't clean. Both times something was dirty on our table and we had to ask they be replaced. The table mats and small ware on the table that holds the chopsticks are not replaced in between customer seatings, and it showed. Mexican and Italian restaurants were just ok. AC in the room never quite kept it as cool as we wanted. BUT, ask for rm 1731 and you will love view!
8 night romance trip

See all reviews

Riu Palace Peninsula All Inclusive, Cancun

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