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Riu Palace Riviera Maya All Inclusive, Playa del Carmen

4 stars4 stars
Avenida Xaman-ha, Mza 9 and 10, L1Playacar Riu Resort Complex, Playa del CarmenQROO77710Mexico, 800-491-6126
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Excellent4.3 / 5
Room
Great room
Location
Great location
Amenities
Great amenities
Pool
Great pool
443See all 443 Hotels.com reviews
From 5,284 reviewsTripAdvisor Traveller Rating

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

Hotel Info: 866-539-8117

from $201
  • Suite
  • Junior Suite Europe
  • Junior Suite Superior Latam
  • Junior Suite Latam
  • Junior Suite
  • Junior Suite Superior Mexico
  • Jr Suite ROH
  • Junior Suite Superior Europe
  • Junior Suite, 1 Bedroom, Balcony
  • Junior suite -Mexico
  • Jr Suite Superior
  • Suite Jacuzzi

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Travelling with others

Extra people

  • Roll-away beds available, charges may apply*

Also known as

  • All Inclusive Riu Palace Riviera Maya
  • Riu Riviera Maya Palace
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Designer toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Tennis on site
  • Bicycle rentals on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby

Riu Palace Riviera Maya All Inclusive, Playa del Carmen’s small print

Also known as

  • All Inclusive Riu Palace Riviera Maya
  • Riu Riviera Maya Palace
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 443 reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen
Outstanding5.0 / 5
Amazing Trip
Highly recommend staying here, worth every penny! We'll be back!
7 night romance trip
Riu Palace Riviera Maya All Inclusive, Playa del Carmen
Excellent4.0 / 5
Would i come back??? Mmm....i don't know
Our stay was ok....very nice, however im pretty sure i would have gotten a better stay else where for the price we paid. The complaints that makes me not give the place a 4/5 stars rating. #1) our shower head was lose, water would go everywhere, along with the safety handle (not so safe at all!!) i called front desk, they fix only shower head. Safety handle still lose, oh well......#2)after they fix the shower head, they left pieces of small debris (wood chip) on the shower floor!!!....the type you get splinters easily....eeewww...had to pick up my self (uuhhh...me cleaning after handyman uuhhh no!!!...had no other choice, wanted use the shower)...#3 our room had funky smell...not sure what it was, we called front desk to fix, some how was gone, but came back on our last day....#4 we asked for clean towels, it took 3 calls to the front desk, after 3hrs later....very frustrated!!!....# 5 didnt like the fact of being rushed for breakfast if you were late...apparently they close restsurant at 11;30am. One thing i would say: front desk very nice, fast n friendly, along with waiters at don manolo n sports bar.
5 night family trip

See all reviews

Riu Palace Riviera Maya All Inclusive, Playa del Carmen

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