All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Westin Resort & Spa Cancun, Cancun

4-star4 stars
Boulevard Kukulcan Km 20CancunQROO77500Mexico

4-star beachfront resort with spa, near El Rey Ruins
  • Free WiFi and free parking
Good7.6
Beach
Beautiful beach
Location
Great location
Value for money
Fairly good value for money
Vibe
Vibe is not too good
1015See all 1,015 Hotels.com reviews
From 3,437 reviewsTripAdvisor Traveller Rating

The Westin Resort & Spa Cancun, Cancun

from $105
  • Deluxe Room, Lagoon View
  • Deluxe Room, Ocean View
  • Royal Room, Lagoon View
  • Royal Room, Ocean View
  • Suite
  • Junior Suite
  • Room, Balcony (Lagoon)
  • Room, Balcony (Ocean)
  • Villa

About The Westin Resort & Spa Cancun, Cancun

Spa hotel with private beach in Cancun's Hotel Zone

10 minutes to Aquaworld

With a beachfront setting in Cancun's Hotel Zone, Westin Resort and Spa Cancun is a 5-minute drive to Wet 'n Wild water park, where you can swim with dolphins or float down a lazy river. For fishing excursions or a ride in a mini-sub, you can drive 10 minutes to Aquaworld.

Reef and Mayan ruins

The hotel's private, white-sand beach leads to the Great Maya Reef, and you can try your hand at water sports like parasailing, waterskiing, and scuba diving. At the El Rey ruins, a 7-minute drive away in the center of the Hotel Zone, you can explore ancient Mayan structures.

4 pools and Mayan spa

After a spa treatment, you can enjoy a Mayan Temazcal steam bath before heading to the 4 outdoor pools or fitness center. For fine dining, seafood is served at Arrecifes, or you can opt for casual dining in a beach hut at Sea and Stones, which serves meals cooked on hot stones. Conduct a meeting in one of the 13 meeting rooms available.

WiFi, satellite TV

The 379 air-conditioned guestrooms each have WiFi to keep you connected and views of the Caribbean Sea or lagoon. In a separate sitting area, you can watch a flat-screen TV with satellite channels while sipping drinks from the minibar, then fall asleep in a Heavenly® bed.

At a glance

Key facts

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property is undergoing select guest room renovations now-March 2018. Guests should expect a moderate level of noise from 8 AM-8 PM daily. El Palmar Restaurant, the triangular pools, fitness studio, and spa will be under renovation April 9-July 2, 2018. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 6
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Westin Resort & Spa Cancun has a full-service spa featuring beauty services.

The Westin Resort & Spa Cancun, Cancun’s small print

Also known as

  • Cancun Westin Resort
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for an additional charge

Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

Cribs/Infant beds are available for an extra charge

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin Resort & Spa Cancun, Cancun

Landmarks

  • In Hotel Zone
  • El Rey Ruins - 28 min walk
  • Delfines Beach - 30 min walk
  • Maya Cancun Museum - 2.5 mi / 4.1 km
  • Ventura Park Cancun - 2.8 mi / 4.5 km
  • La Isla Shopping Mall - 5.1 mi / 8.3 km
  • Aquaworld - 3.8 mi / 6.1 km
  • Ballenas Beach - 3.9 mi / 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Free self parking
  • Free valet parking

Recent reviews

Good 7.6 From 1,015 reviews

The Westin Resort & Spa Cancun, Cancun
Poor2.0
Think twice before you stay here!
To begin, we were charged $214 upon arrival when we were told our reservation was paid in full. Location is ok you can easily walk to the turn around and hop on a bus for 12 pesos to get downtown to the main spots. Beach is beautiful pool is nice. I wouldn’t recommend this resort due to the fact it’s not all inclusive and that’s a must in Cancun. The food and drinks are expensive at senor frogs Fat Tuesday Charlie’s etc. all inclusive is definitely the route to go. The rooms are older modeled but they are working on refurbishing the resort they start at 7 am so you will have a nice wake up call. No alarm needed! The sink and shower water comes out orange for the first few seconds so pay attention to make sure it fades to clear foul smelling water. I wouldn’t recommend this resort.
Amanda, us3 night trip
The Westin Resort & Spa Cancun, Cancun
Fair4.0
Never again
Lots of construction noise by the pool but that was expected based on other reviews. The electronic key card to room failed twice and maintenance had to come fix the door lock so we could get in. Although they were fairly quick about it we were tired and just wanted to sleep. While maintenance was there we asked about turning down the air conditioning temp and were told the hotel controls it so we couldn't change temp, only on or off. Worse part however was after eating at the nice hotel restaurant that evening we were both sick for the next couple of days. Overall I would not stay there again and had better stays at less westernized locations in the Yucatan.
Laura, us1 night trip
The Westin Resort & Spa Cancun, Cancun
Exceptional10.0
Overall pretty fair and fast check in
Only stayed here 1 night because it was cheapest and close enough to airport. Very fast service in and out. Food was great. Did experience loud noisy neighbors but you are in Cancun so everyone is out partying. Other than that, not any bad experiences. Would def recommend here if you are looking for something cheap and quick to check in.
Franco, us1 night trip
The Westin Resort & Spa Cancun, Cancun
Exceptional10.0
Awesome
What a great place for a quiet getaway. Completely relaxing and away from all the noise, this was absolutely what we were looking for! Even if you wanted to head to the bars and clubs, they are a short bus ride away! Will come back!
A Traveler, us2 night trip
The Westin Resort & Spa Cancun, Cancun
Good6.0
Westin Resort and spa not so great...
Refrigerator was broken upon entering the room. Took 3 trips to the concierge and one day to replace the frig. The toilet went out the next morning...that was fixed quickly. Cannot pay cash for anything. Menus were way over priced.
William, us3 night trip

See all reviews

The Westin Resort & Spa Cancun, Cancun

Is the description of this hotel not correct? Tell us