Guests
All properties in Cancun, Quintana Roo, Mexico

The Westin Resort & Spa Cancun

4-star beachfront resort with spa, near El Rey Ruins

  • Free WiFi and free parking
From
$127

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 95
1 / 95Outdoor Pool
Boulevard Kukulcan Km 20, Cancun, 77500, QROO, Mexico
8.4.Very Good.
  • We had a great time, the food was very good and everyone was very friendly. It’s clean…

    Dec 16, 2021

  • Hotel was located in the southern end of hotel zone which was quiet yet inconvenient if…

    Dec 11, 2021

See all 1,303 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transportation options
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 379 guestrooms
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available

Feel at home

  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Zona Hotelera
  • El Rey Ruins - 26 min walk
  • Delfines Beach - 27 min walk
  • Aquaworld - 3.7 mi / 6 km
  • La Isla Shopping Mall - 5.1 mi / 8.3 km
  • Cancun Convention Center - 7.2 mi / 11.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio, 1 King Bed, Balcony, Lagoon View
  • Villa, 2 Bedrooms, Balcony, Lagoon View
  • Studio, 1 King Bed, Balcony, Ocean View
  • Villa, 2 Bedrooms, Balcony, Ocean View
  • Room, 1 King Bed, Non Smoking, Lagoon View
  • Room, 2 Double Beds, Non Smoking, Lagoon View
  • Room, 1 King Bed, Non Smoking, Ocean View
  • Room, 2 Double Beds, Non Smoking, Ocean View
  • Room, 1 King Bed, Balcony, Lagoon View
  • Room, 2 Double Beds, Balcony, Lagoon View
  • Room, 1 King Bed, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Balcony, Lagoon View
  • Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View
  • Deluxe Room, 1 King Bed, Balcony, Ocean View
  • Deluxe Room, 2 Double Beds, Balcony, Ocean View

What’s around

Landmarks

  • In Zona Hotelera
  • El Rey Ruins - 26 min walk
  • Delfines Beach - 27 min walk
  • Aquaworld - 3.7 mi / 6 km
  • La Isla Shopping Mall - 5.1 mi / 8.3 km
  • Cancun Convention Center - 7.2 mi / 11.6 km
  • Tortuga Beach - 9.1 mi / 14.6 km
  • Langosta Beach - 9.7 mi / 15.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

map
See on map
Boulevard Kukulcan Km 20, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 379 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

The Westin Resort & Spa, Cancun has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Sea & Stones Restaurant - Onsite restaurant.

Arena Sports Bar - Onsite restaurant. Open daily.

Sabor Casual Kitchen - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

Optional extras

  • Breakfast costs between MXN 346 and MXN 390 for adults, and MXN 176 and MXN 346 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

On-site antigen/rapid COVID-19 testing is available for a fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property accepts credit cards and cash.

Also known as

  • Cancun Westin Resort
  • The Westin & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort
  • The Westin Resort & Spa Cancun Cancun
  • The Westin Resort & Spa Cancun Resort Cancun
  • Westin Cancun
  • Westin Resort Cancun
  • Cancun Westin
  • The Westin Resort Spa Cancun
  • Westin Hotel Cancun
  • Westin Resort & Spa Cancun Hotel Cancun
  • Westin Resort And Spa Cancun
  • Westin Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Westin Resort & Spa Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 6 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Sea & Stones Restaurant. Nearby restaurants include Navios (7-min walk), El Galeon del Caribe (12-min walk), and Xkat-ik (2.6 mi).
  • No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 6 outdoor swimming pools. The Westin Resort & Spa Cancun also has a sauna and a steam room, as well as a garden.
8.4.Very Good.
  • 10.0.Exceptional

    Return guests

    The Westin never disappoints. This is our fifth time revisiting this resort. And our first time since Covid. The resort does everything perfectly. Very safe, very clean, testing was very easy and available on site, we will definitely be back. And we appreciate how safe the Westin made us feel ❤️

    Rachel, 3 night trip, Nov 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great service, very clean

    Emilia, 2 night family trip, Oct 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Erin Janee, 2 night trip, Oct 18, 2021

    Verified Travelocity guest review

  • 4.0.Fair

    The room smelled disgusting real moldy and mildewy smell bad we could not use the bathtub because it was filthy but the staff were great we had to move three times from room to room to get a room that was OK. The food was nasty no flavor but I got that majority all over that part of Cancun did not buy you seasoning

    Angela, 4 night family trip, Oct 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Outstanding resort and service.

    Brittney, 2 night trip, Oct 17, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very friendly staff, beautiful hotel and rooms, clean

    Martha, 1 night family trip, Oct 16, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    It was a pleasant surprise. Beach is very nice and overall the installation are great. Staff is amazing, food is good and rooms are very clean. Is great for families and close to the airport.

    Juliana, 2 night family trip, Oct 16, 2021

    Verified Orbitz guest review

  • 8.0.Very Good

    The Beach is wonderful, also the bed

    Alessandra, 1 night family trip, Oct 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    The beach amazing but the hotel is gross the paint job is failing and the mold is seeping thru the bad retile work

    Erica, 1 night family trip, Oct 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Covid precaution compliant Clean Easy access to the beach Good restaurants

    Edgardo Gallardo, 3 night family trip, Oct 13, 2021

    Verified Expedia guest review

See all 1,303 reviews