Smart Cancun The Urban Oasis

Hotel with outdoor pool, near Puerto Cancun Marina Town Center

Choose dates to view prices

Fri, Apr 17
Sat, Apr 18
April 2026
3
May 2026
Smart Cancun The Urban Oasis offers an upscale retreat in Downtown Cancun, near Plaza 28. Take a refreshing dip in the outdoor pool, work out at the gym or savor local flavors at Bites restaurant. With free WiFi and helpful multilingual staff, this hotel provides comfort and convenience.
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$73 nightly
$93 total
Apr 4 - Apr 5
Total with taxes and fees

Room options

Showing 1 of 1 room
Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels
In-room safe, laptop workspace, iron/ironing board
In-room safe, laptop workspace, iron/ironing board
Standard Room | In-room safe, laptop workspace, iron/ironing board

Standard Room

Good
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 14 min walk - 1.3 km
  • Plaza Las Americas - 4 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • ‪Ty-Coz - ‬4 min walk

About this property

Smart Cancun The Urban Oasis

When you stay at Smart Cancun The Urban Oasis, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 132 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1985
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bites - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.82 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 8 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Frequently asked questions

Does Smart Cancun The Urban Oasis offer free cancellation for a full refund?

Yes, Smart Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smart Cancun The Urban Oasis?

Yes, there's an outdoor pool.

Are pets allowed at Smart Cancun The Urban Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at Smart Cancun The Urban Oasis?

Yes, there's free self parking.

What are the check-in and check-out times at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Smart Cancun The Urban Oasis?

No, this hotel doesn't have a casino, but PlayCity Casino (11-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Smart Cancun The Urban Oasis and nearby?

Smart Cancun The Urban Oasis has an outdoor pool and a fitness center.

Are there restaurants at or near Smart Cancun The Urban Oasis?

Yes, there's an onsite restaurant, Bites.

What's the area around Smart Cancun The Urban Oasis like?

Smart Cancun The Urban Oasis is in Downtown Cancun, a short 6-minute walk from Las Palapas Park and 7 minutes' walk from Benito Juarez Municipal Building.

Have a question?

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Smart Cancun The Urban Oasis Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staffRoomShowerLocationElevatorBedAmenitiesWifiWaterRecreation
Verified

6/10 Good

Staff can be more friendly, amenities can be improve for example a small fridge in room.
Farida, 7-night trip
Verified

8/10 Very good

The room was clean ,had some challenges with the face basin tap! The manager sent maintenance staff to sort it out. The Staff was courteous! I left my Under armour long sleeve in my previous room on O'Cancun side and the Manager made sure I got it back from the lost and found! Thank you to the Manager!
Ian, 5-night trip
Verified

8/10 Very good

Pretty standard hotel, pretty good value for money
Simon, 1-night trip
Verified

10/10 Exceptional

Excellent stay!

This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Gerry, 1-night trip
Verified

10/10 Exceptional

The place is good and affordable
anne, 7-night trip
Verified

2/10 Poor

misleading information hotel/beach club but theres no shuttle and you have to pay for it ! this should be mentioned on their website so people can make a better choice! i checked in at 6:30am for a personal problem i explained to front desk and even though they did had availability i had to pay $3,500 pesos extra which i find extremely expensive since is more than 3 times what i pay for!! and unfortunately because i have already booked the same hotel im gonna have to stay there again starting tomorrow! hopefully i will have a better experience
mauricio, 4-night trip
Verified

10/10 Exceptional

It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Griselda, 2-night trip
Verified

10/10 Exceptional

Breakfast really good.
Edgar, 2-night trip
Verified

10/10 Exceptional

The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it.
Hermilo, 3-night trip
Verified

8/10 Very good

Great pool and restaurant area.
Verified

8/10 Very good

Very clean and beautiful place to stay
Olga, 1-night trip
Verified

10/10 Exceptional

Love the location and if you’re sightseeing is perfect all the buses stop here
Elizabeth, 4-night trip
Verified

10/10 Exceptional

It was a great experience, can’t wait to visit again.
JOSE, 3-night trip
Verified

8/10 Very good

Nice pool - we'll stay again
Eytan, 2-night trip
Verified

10/10 Exceptional

Amazing breakfast

Amaizing the breakfast include
Fernando, 1-night trip
Verified

8/10 Very good

loving Cancun

Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Daniel, 1-night trip
Verified

10/10 Exceptional

The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
King, 1-night trip
Verified

10/10 Exceptional

Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Jef, 1-night trip
Verified

10/10 Exceptional

It was great - comfort, service, and especially the location.
4-night trip
Verified

10/10 Exceptional

This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Zashon, 3-night trip
Verified

10/10 Exceptional

Excellent location and service!
Roxanna, 1-night trip
Verified

10/10 Exceptional

Great Stay

Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Gerry, 3-night trip
Verified

10/10 Exceptional

Fantastic in every way
Wendy, 1-night trip
Verified

10/10 Exceptional

Love my stay here every one was very kind and helpful and the amenities are nice
Paola, 1-night trip
Verified

10/10 Exceptional

The place is the best place
Simon, 4-night trip