Guests
All properties in Cancun, Quintana Roo, Mexico

Crown Paradise Club Cancun All Inclusive

Cancun beachfront property with 7 restaurants and beach bar

  • Free WiFi and free parking
From
$190

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 77
1 / 77Infinity Pool
Boulevard Kukulcan Km 18.5, Cancun, 77500, QROO, Mexico
7.6.Good.
  • Their customers service is awful, It is impossible to reserve the restaurants, always…

    Sep 1, 2021

  • The issues I had with the resort is that there seemed to always be long line at the bar ,…

    Aug 18, 2021

See all 1,633 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Transportation options
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 617 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 3 outdoor pools and indoor pool
  • Free children's club

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Television
  • Free toiletries

What’s around

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins Trailhead - 5 min walk
  • El Rey Ruins - 8 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk
  • Museo Maya Trailhead - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Ocean View
  • Crown Room, Ocean View (Club Level /Tina Hidromasaje)
  • Standard Room (Plus)
  • Family Suite Paradise
  • Standard Room, 1 King Bed, Ocean View
  • Family Suite Crown

Location

Boulevard Kukulcan Km 18.5, Cancun, 77500, QROO, Mexico
  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins Trailhead - 5 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 3 min walk
  • El Rey Ruins Trailhead - 5 min walk
  • El Rey Ruins - 8 min walk
  • Costa Occidental de Isla Mujeres National Park - 20 min walk
  • Museo Maya Trailhead - 24 min walk
  • Maya Cancun Museum - 26 min walk
  • Cancún Underwater Museum (Punta Nizuc) - 38 min walk
  • Aquaworld - 39 min walk
  • Ballenas Beach - 43 min walk
  • Marlin Beach - 3.1 mi / 5 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

At a glance

Size

  • 617 rooms
  • Arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Golfing nearby
  • Parasailing nearby
  • Beach towels
  • Children's pool
  • Tennis on site
  • Spa tub
  • Swim-up bar
  • Steam room
  • Sauna
  • Arcade/game room

Working away

  • Conference space
  • Conference space size (feet) - 7320
  • Conference space size (meters) - 680
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Furnished balcony or patio

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Other inclusions
  • Transportation to offsite activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Surcharge for room service
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.

Dining

Waynees Boots - This steakhouse specializes in barbecue and serves dinner only. Reservations are required.

La Piazza - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

San Soucis - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Los Gallos - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Fisherman - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby

Fees & policies

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Only non-alcoholic beverages are available via room service.

Also known as

  • Cancun Club Paradise
  • Paradise Cancun All Inclusive
  • Crown Paradise Club
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  • Crown Paradise Club All Inclusive Hotel
  • Crown Paradise Club All Inclusive All-inclusive property
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  • Crown Paradise Club Cancun All Inclusive All-inclusive property
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  • Crown Paradise Club Cancun All Inclusive All-inclusive property
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  • Paradise All Inclusive Cancun

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Crown Paradise Club Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes, there are 7 onsite restaurants, featuring barbecue. Nearby restaurants include Benazuza (4-min walk), Tempo By Martin Berasategui (2.2 mi), and Mikado (2.3 mi).
  • No, this property doesn't have a casino, but PlayCity Casino (18-min drive) and Royal Yak Casino and Sports Book (19-min drive) are both nearby.
  • Have fun with onsite activities like volleyball, rock climbing, and ziplining and improve your game at the onsite tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Crown Paradise Club Cancun All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.
7.6.Good.
  • 10.0.Exceptional

    Amazing Getaway

    I have to say that our experience was far beyond our expectations The staff was amazingly friendly and the service and food were beyond excellent

    Alejandro, 5 night trip, Aug 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible Experience

    Very dirty place and very old run down, food was horrible and you had to do reservations to eat on the restaurants and you had to call for 1 or 2 hours to book the restaurant.

    Rafael, 9 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I DO NOT recommend this hotel

    I do not recommend this hotel to anybody. This is not what México is about, the service is horrible, the food the is disgusting, not clean, very old.

    margarita, 9 night family trip, Jul 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    First

    David, 1 night trip, Jul 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nope, pics dont do justice. The pics make the hotel look much better. Also there are multiple bracelets who knew... making a reservation to eat every night is a nightmare, have to do it right at 8 am every day or else u wont get one. I definitely wouldn't stay again. We had some late visitors (roaches), who when i brought it up to the team i was offered a different room but thats about it. The vovid t3sting is hella expensive there, its better to go out to the makret and get out done there.... 19 vs 100 bucks.... pet person... The one plus side is the kids pool and the covered pool being next to each other.

    6 night family trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Todo estuvo excelente! Todo el equipo súper amables y muy atentos. La comida muy rica.

    Dora, 4 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very diverse Great food Very surprised Love the adult pool a must Steak house was great

    2 night family trip, Jun 18, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I’m happy everyone was nice

    4 night family trip, Jun 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    El hotel está muy bonito los cuartos el servicio muy buenos pero lo único que no me gusto fue que todos los días tuvieron la misma comida en el buffet no hubo variación y el mejor restaurante a la carta fue el francés la comida está deliciosa y el servicio de los meseros en este restaurante fue excelente

    4 night family trip, Jun 13, 2021

    Verified Travelocity guest review

  • 6.0.Good

    It was very hard to make a reservation. You either can’t through or they have one reservation left at 910 pm not cool. Elevator was broken.in our room the shower head was broken

    5 night family trip, Jun 13, 2021

    Verified Expedia guest review

See all 1,633 reviews