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InterContinental Presidente Cancun Resort, an IHG Hotel

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Exterior
Beach views, open daily
Garden
View from room
Signature Suite, 1 King Bed | Room amenity

Overview of InterContinental Presidente Cancun Resort, an IHG Hotel

InterContinental Presidente Cancun Resort, an IHG Hotel

4.5 star property
Upscale beachfront resort with beach bar, near Puerto Cancun Marina Town Center
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,011 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Internet access
  • Restaurant
The price is $242
Price available on 6/11/2023
Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • 2 outdoor pools and 5 spa tubs
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach club on site
  • Beach towels
  • Beach bar
  • 24-hour room service
  • Spa services
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 27 min walk
  • Plaza Las Americas - 2 min drive
  • Dubai Palace Casino - 3 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive
  • Playa Tortugas - 10 min drive
  • Cancun Mall - 7 min drive
  • Langosta Beach - 6 min drive
  • Tortuga Beach - 14 min drive
  • Cancun Convention Center - 11 min drive
  • Forum Beach - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Starbucks - 6 min walk
  • Rolandi's - 3 min walk
  • Mexicanísimo - 5 min walk
  • El Polilla - 4 min walk
  • Rino's Ristorante & Paninoteca - 2 min walk
Map

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

At InterContinental Presidente Cancun Resort, an IHG Hotel, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be within a 15-minute drive of La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, facials, and mani/pedis. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. Other highlights at this luxurious resort include 5 spa tubs, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff and beach location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 300 units

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free wired Internet access in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Beach club (surcharge)
  • Ecotours
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (8142 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Shopping mall on site
  • Spa services
  • 5 spa tubs
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Dining

Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night
  • Resort fee: MXN 250 per accommodation, per night
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access
    • Valet parking

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 450 for adults and MXN 225 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 561.35 per stay
  • Pets are allowed for an extra charge of MXN 561.35 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort, an IHG Hotel offer free cancellation for a full refund?
Yes, InterContinental Presidente Cancun Resort, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at InterContinental Presidente Cancun Resort, an IHG Hotel?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort, an IHG Hotel on Jun 11, 2023 start from $242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at InterContinental Presidente Cancun Resort, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, cats and dogs are welcome. There's a charge of MXN 561.35 per pet, per stay, and there's also a deposit of MXN 561.35 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at InterContinental Presidente Cancun Resort, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at InterContinental Presidente Cancun Resort, an IHG Hotel?
No, this resort doesn't have a casino, but PlayCity Casino (4-min walk) and Royal Yak Casino and Sports Book (19-min walk) are both nearby.
What is there to do at InterContinental Presidente Cancun Resort, an IHG Hotel and nearby?
Have fun with nearby activities like cycling and ziplining, and practice your swing on the nearby golf course. Additional recreation onsite includes ecotours. Enjoy a relaxing soak in one of the 5 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. InterContinental Presidente Cancun Resort, an IHG Hotel also has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near InterContinental Presidente Cancun Resort, an IHG Hotel?
Yes, there are 3 onsite restaurants, featuring beachfront dining and ocean views.
What's the area around InterContinental Presidente Cancun Resort, an IHG Hotel like?
InterContinental Presidente Cancun Resort, an IHG Hotel is a short 14-minute walk from Plaza Las Americas and 9 minutes' walk from Benito Juarez Municipal Building. Travelers say this resort is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Hotel was nice, clean, and ample. Staff was helpful and very friendly. Rooms were spacious and very clean. Cleaning staff was prompt. Very family friendly.
Virginia, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

I enjoyed my stay. It was a few small things that I found disappointing. For example my room over looked the main road and the paint was cracking off the building. Some of the tiles in the bathroom / shower were chipped. Its all the small cosmetic things that showed that routine maintenance wasn't a priority. Over all very nice stay would I come back sure.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Won’t book this property again
The staff was unfriendly and has not been transparent about charges. I feel robbed and has not received a receipt of my stay even after 5 phone calls,1 email and multiple in person requests.
Rohan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Service needs not really up to IHG Intercon standard, however a great property and would stay again
Adam, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Restaurant and other paying services are pricey, not justified.
MICHAEL, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place
Khaled, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

This is our second time stay at this hotel. We love the beach, we love the food and the bar but the building condition is not equal of all these goodness. Esther is the best one from the reception team, she solved our room problem both last year and this year immediately. And Miguel (he is at Le Cap restauraunt this year) is the best waiter for your unforgettable dinners. These two people always make our stay more comfortable trust me.
Sinan, 7-night family trip
Verified Expedia guest review

6/10 Good

Angela, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay, they had an amazing property. We were so relaxed. Loved the restaurant at the hotel, and about a 15 min walk to stores and downtown nightlife.
Verified Expedia guest review