Guests
All properties in Cancun, Quintana Roo, Mexico

InterContinental Presidente Cancun Resort

Cancun beachfront hotel with 3 restaurants and beach bar

  • Free WiFi and free parking
From
$162

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach bar
  • Pool
Pool. Image 1 of 190
1 / 190Pool
Boulevard Kukulkan KM 7.5, Cancun, 77500, QROO, Mexico
8.6.Fabulous.
  • The best thing this hotel has going for it is the direct access to the beautiful white…

    Oct 12, 2021

  • todos muy amables, la comida miy buena, las almoadas riquisimas, y excelente limpiesa y…

    Sep 26, 2021

See all 865 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Clean Promise (IHG), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 300 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and 5 spa tubs
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 5 min walk
  • Plaza Caracol Mall - 7 min walk
  • Caracol Beach - 8 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Forum By The Sea Mall - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Lagoon
  • Deluxe Ocean Front
  • Deluxe
  • Club Ocean Front
  • Club Lagoon View
  • Deluxe Studio Suite, Oceanfront
  • Resort Suite Lagoon View
  • Signature Club
  • Honeymoon Suite

What’s around

Landmarks

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 5 min walk
  • Plaza Caracol Mall - 7 min walk
  • Caracol Beach - 8 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Forum By The Sea Mall - 14 min walk
  • Cancun Convention Center - 15 min walk
  • Forum Beach - 16 min walk
  • Chac Mool Beach - 17 min walk
  • Gaviota Azul Beach - 17 min walk
  • Tortuga Beach - 22 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive
map
See on map
Boulevard Kukulkan KM 7.5, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 300 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • Pets must be supervised
  • Litter boxes available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • 24-hour room service

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Pool cabanas (surcharge)
  • 24-hour fitness facilities
  • Spa services on site
  • Number of spa tubs - 5
  • Volleyball on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Pool umbrellas
  • Fitness facilities

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1979
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Le Cap - This restaurant is located on the beach.

El caribeño - This restaurant is located by the pool. Open daily.

Café Urbano - Onsite restaurant. Open daily.

Deck Bar - This bar is located by the pool. Open daily.

Epicentro - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MXN 26.89 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 450 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge

PetsPay at property

  • Pet deposit: MXN 600 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Cancun InterContinental
  • Presidente Resort Cancun
  • Intercontinental Presidente Cancun Hotel Cancun
  • InterContinental Presidente
  • Intercontinental Cancun
  • Cancun InterContinental Presidente Resort
  • InterContinental Presidente Cancun Resort Hotel
  • InterContinental Presidente Cancun Resort Cancun
  • InterContinental Presidente Cancun Resort Hotel Cancun
  • InterContinental Cancun Resort
  • InterContinental Presidente Cancun
  • InterContinental Presidente Cancun Resort
  • InterContinental Presidente Resort
  • InterContinental Presidente Resort Cancun
  • Presidente Cancun Resort InterContinental
  • Presidente InterContinental Resort Cancun

*See fees and policies for additional details or extra charges

FAQs

  • Yes, InterContinental Presidente Cancun Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Yes, cats and dogs are welcome. There's a charge of MXN 600 per pet, per stay, and there's also a deposit of MXN 600 per stay. Service animals are exempt from fees. Litter boxes are available.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 3 onsite restaurants, featuring beachfront dining and ocean views. Nearby restaurants include Mextreme (11-min walk), La Palapa Belga (12-min walk), and Mocambo (13-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (8-min drive) and Royal Yak Casino and Sports Book (9-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes volleyball. Enjoy a relaxing soak in one of the 5 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. InterContinental Presidente Cancun Resort also has 2 bars and a 24-hour fitness center, as well as spa services.
8.6.Fabulous.
  • 2.0.Poor

    Found human feces in the bathroom wall of room!

    I'm horrified by my 1 night stay! The check in process, which took 45+ min., was a disaster! Staff was not properly trained. I was initially given the wrong room. So I had to go complain and was eventually given the room I paid for. That was a 1.5-hour waste of time! Once I finally got settled, I took a lap around the hotel. Overall, I was not impressed with the cleaning-less of the place, carpets smelled and looked dirt, pool was cloudy and gross looking, windows were dirty and not cleaned, shower was moldy and growing, beach was a mess and was the nastiest thing I've even seen! Smelled like a rotten whale from the seaweed and dirt on the sand. Looked like it had not been cleaned in days. But that was nothing compared to what I found later! After dinner, I decided to use the restroom in my room. What I found was the most disgusting/unacceptable thing I have ever encountered! There was a wipe of human feces on the wall next to the toilet! THATS RIGTH! HUMAN POOP! From the previous guests! See attached pictures. I immediately went to front desk and showed pictures. I was met with no sympathy and was offered to have a housekeeper come and wipe it off, which should have been done while the room was cleaned and not after guests are checked in! This is extra disturbing during a pandemic, which cleaning is "supposed" to be enhanced! I checked out the next morning and have not yet been given a refund for my second night. Avoid this place like the plague!

    Marlon, 2 night family trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great beach!!

    Great hotel very clean and comfy! Pool area and beach are gorgeous! The prices for food and drink are very pricey, bordering on too much. Breakfast was expensive and very disappointing, comparable to many free breakfast buffet I’ve had in other places. For 500 pesos per person just not worth it. Dinner was amazing! Well worth the price! High quality, great wine selection and service by the beach. Overall this is an excellent hotel.

    Luis, 3 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our stay at the InterContinental Presidente Cancun was great. The room was clean,fresh, and large. The bathroom was also great. The hotel was an awesome place to stay if you want to relax by the pool or the bar. Get a drink and go out to the white sand beaches. The people at the hotel were accommodating and helpful with the Covid restrictions before coming home...

    Raul, 3 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    While only a short stay, I appreciate the location, the service and the whole package. However, a minus for the breakfast. I felt it was low quality for the label.

    1 night trip, Aug 4, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Two star hotel

    This hotel is outdated by 25 years this is by far not a five-star hotel I would give this a 2 1/2 star hotel at the max . You should not represent this hotel as a upscale Hotel by any means the rooms are by far average for a budget hotel

    Giang, 1 night trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best hotel in Cancun

    Wonderful hotel. And the people are so nice with the family. Thank you

    Ana l, 4 night family trip, Aug 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommended this Hotel, The Customer service is outstanding. We stayed here for 3 days and it was amazing great view , Delicious food and Bar area by the pool. We will definitely be back again.

    2 night romance trip, Jul 16, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Las instalaciones son un poco viejas, sobre todo en los cuartos. Los desayunos muy buenos y la atención también. Cobran un impuesto adicional en la recepción

    1 night romance trip, Jul 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Overall it was good. I would stay again if the

    Jonathan, 3 night trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible service. Only 1 person at pool bar and restaurant. Very poor food quality for a high price. Pizza was a lump of cheese on frozen cold base. No wonder hotel was empty. Choose another hotel for less money. Not your usual intercontinental. No managers on duty to complain.

    3 night family trip, Jul 15, 2021

    Verified Expedia guest review

See all 865 reviews