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Sunset Royal Beach Resort - All Inclusive, Cancun

4 stars
Blvd. Kukulkan Km. 10 Zona HoteleraCancunQROO77500Mexico, 800-491-6126
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Good3.2 / 5
Beach
Beautiful beach
Service
Fantastic service
Bar and Beverages
Standard bar
Food
Food is all right
81See all 81 Hotels.com reviews
From 2,309 reviewsTripAdvisor Traveller Rating

Sunset Royal Beach Resort - All Inclusive, Cancun

Hotel Info: 866-539-8117

from $174
  • Studio
  • Luxury Room, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 234 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive (taxes included)

Also known as

  • Royal Sunset Beach Resort
  • Sunset Royal Resort
  • Royal Sunset Resort
  • Sunset All Inclusive
  • Sunset Royal Beach
  • Sunset Royal Beach All Inclusive
  • Sunset Royal Beach Cancun
  • Sunset Royal Beach Resort
  • Sunset Royal Beach Resort All Inclusive
  • Sunset Royal Beach Resort All Inclusive Cancun

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free full breakfast
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Yoga classes/instruction on site
  • Golfing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Pool umbrellas
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)

Activities and facilities/equipment
Lessons/classes/games
  • Yoga

Not included
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Ya'ax Ché Spa. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

Dining

Acuario - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Capriccio - This buffet restaurant specializes in Italian cuisine and serves breakfast and lunch.

Bamboo - This restaurant specializes in Asian cuisine and serves dinner only.

Moonlight Theater - This theme restaurant specializes in international cuisine and serves dinner only.

Sunset Royal Beach Resort - All Inclusive, Cancun’s small print

Also known as

  • Royal Sunset Beach Resort
  • Sunset Royal Resort
  • Royal Sunset Resort
  • Sunset All Inclusive
  • Sunset Royal Beach
  • Sunset Royal Beach All Inclusive
  • Sunset Royal Beach Cancun
  • Sunset Royal Beach Resort
  • Sunset Royal Beach Resort All Inclusive
  • Sunset Royal Beach Resort All Inclusive Cancun

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 81 reviews

Sunset Royal Beach Resort - All Inclusive, Cancun
Fair2.0 / 5
Not too family friendly
We originally planned to stay at Sunset Royal for four nights, but left after one night because we had reserved room with a king bed and ocean view and were given a queen with a view of the pool deck. The rooms are very noisy because there is a large restaurant in the center atrium of the hotel. This acts like a big echo chamber and we heard dishes clattering late at night as well as when the staff was setting up for breakfast at six a.m. The WIFI in the room didn't work well and the A/C was extremely loud even at the lowest fan setting. The A/C did nothing to pull out the humidity in the air and our sheets were very damp all night. In addition to two restaurants inside the building, there is an outdoor dinner buffet, but the music was way too loud to have a conversation. We did not want to go on the beach or in the ocean because there was just way too much seaweed everywhere. The pool closes at nine p.m. and our teen age son remarked that most of the people around the pool were drunk well before seven. Since I couldn't sleep well, I went down for a stroll on the patio around midnight and the ten or twelve guests hanging in the lobby were extremely loud and rowdy. One thing that we appreciated was the fact that the management did finally release us from the remaining three nights because they couldn't provide the bed we had reserved. We consider ourselves very lucky to find more appropriate accommodations for the rest of our stay on short notice.
4 night family trip
Sunset Royal Beach Resort - All Inclusive, Cancun
Good3.0 / 5
Go to relax not to party
If your trying to go for a party this is not the resort for you. The food could be better. Other than that it was very relaxing and close to alot of bars.
2 night romance trip
Sunset Royal Beach Resort - All Inclusive, Cancun
Outstanding5.0 / 5
Relaxing hotel with friendly staff
We have four nights here Mon-Fri, and our trip was just to relax the whole time, no adventuring or touring. The room was very clean and large. I read a review from before that it was renovated this year(2016), so everything seemed new and clean. The view was right on the pool and the beach, which was spectacular. One minus was that there was no bathtub. The 'all-inclusive' feature was very nice. It included all the drinks from bar, and all meals including reservation dinners and room services. We tipped drinks for %2~3, dinner for $5, although we had no idea how much to tip. We also used the spa, and I think we payed for 2.5hours, but we actually received more than 3 hours of massage. Our masseuses were Paty, Leidi and Alfredo, and they did excellent job. Overall, we definitely think that the money was worth it, and will plan to visit again or recommend to others!
4 night romance trip
Sunset Royal Beach Resort - All Inclusive, Cancun
Good3.0 / 5
Above average
The overall experience was pleasant. My room has a good view of the ocean, but the room itself was very unwelcoming. The paint was old, and the lights weren't bright enough. The room lacks the warm feeling due to lack of color and character. No blow-dryer, lacks electrical outlets, the door didn't lock properly, etc. Most of their staff were friendly except for a couple people at the bar who weren't too helpful.
5 night romance trip
Sunset Royal Beach Resort - All Inclusive, Cancun
Outstanding5.0 / 5
Vacation
Two day stop in Cancun before heading home. Nice hotel to spend time on the beach with the little ones and enjoy of good food and sunny days.
2 night family trip

See all reviews

Sunset Royal Beach Resort - All Inclusive, Cancun

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