The Westin Cozumel

Property class: 4.5

Choose dates to view prices

Glass-walled arrivals, sea-forward calm

Elegant, modern, eco-friendly décor keeps the mood bright, chic, and minimalist, with spaces that feel spacious yet cozy. A glass-lined entrance frames unobstructed ocean views right from the airy lobby, then the evening can drift toward handcrafted cocktails with ocean outlooks at the Lobby Bar.

Reviews

8.6 out of 10
Excellent

Amenities

  • Resort-style pool with palms and loungers
  • Semi-Olympic lap pool for training days
  • Hydrotherapy circuit with hot tub and sauna
  • Seaweed Ocean Wrap in ocean-view cabin
  • SuperFoodRx sunset ritual at the Solarium
  • Cabana suites with private outdoor whirlpool

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
$149 nightly
The total price is $185
Oct 25 - Oct 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a TV, and a balcony with a view of the ocean.

Classic Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(42 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Queen Beds, Balcony

A hotel room with two beds, a ceiling fan, a balcony with a table and chairs, and a view of the ocean.

Classic Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(39 reviews)
  • Ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk with a chair, a table with chairs, a ceiling fan, and a large window with a view of the ocean.

Classic Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(34 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Ocean View

A hotel room with a large bed, a ceiling fan, a desk, a chair, a small table, and a view of the ocean.

Junior Suite, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 2 Queen Beds, Ocean View

A hotel room with a bed, a desk, a sofa, and a dining area. There is a view of the sea through the glass doors.

Junior Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom, Ocean View

A modern living room with a sofa, coffee table, and dining area.

Junior Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Ocean View

A modern hotel room with a large bed, a sofa with floral cushions, a wooden coffee table, and a view of the ocean.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom, Ocean View

A modern living room with a sofa, coffee table, and dining area.

Presidential Suite, 1 Bedroom, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1313 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Oceanfront

A bedroom with a large bed, a wooden dresser, a TV, and a view of the beach.

Studio Suite, 1 King Bed, Oceanfront

  • Ocean view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed, Oceanfront

A modern room with a wooden desk, a view of a pool, and a glass door leading to an outdoor area with chairs.

Studio Suite, 1 King Bed, Oceanfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Similar properties

Pool
InterContinental Presidente Cozumel Resort Spa by IHG
Cozumel
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 1,004 reviews
$275 nightly
The price is $337
Oct 27 - Oct 28
Total with taxes and fees
InterContinental Presidente Cozumel Resort Spa by IHG
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Playa San Juan - 3 min drive - 2.5 km
  • San Miguel Church - 7 min drive - 6.4 km
  • Chankanaab National Park - 17 min drive - 16.7 km
  • Chankanaab Beach Adventure Park - 18 min drive - 17.0 km
  • Punta Sur Ecological Park - 45 min drive - 40.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Guido's - ‬6 min drive
  • ‪Bucano's Beach Club - ‬7 min walk
  • ‪El Cozumeleño Beach Resort - ‬6 min walk
  • ‪Hemingway Lounge Rest. & Bar - ‬5 min drive
  • ‪Marimex - ‬8 min drive

About this property

The Westin Cozumel

  • At The Westin Cozumel, you'll have access to onsite scuba diving and snorkeling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Cuzamil, one of 2 restaurants, serves local and international cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

All inclusive details

  • All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 152 units

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Scuba diving
  • Snorkeling
  • Fishing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 43
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Transfer shower
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Recycling
  • Water-efficient showers only

Special features

Spa

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 4 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 31 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from September 1 2026 to November 15 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 001-007-000565/2025

Also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel offer free cancellation for a full refund?

Yes, The Westin Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Westin Cozumel?

Yes, there's an outdoor pool.

Are pets allowed at The Westin Cozumel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls and litter boxes are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Westin Cozumel?

Yes, there's free self parking.

What are the check-in and check-out times at The Westin Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Westin Cozumel and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Westin Cozumel also has 2 bars and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Westin Cozumel?

Yes, there are 2 onsite restaurants, featuring alfresco dining and local and international cuisine.

What's the area around The Westin Cozumel like?

The Westin Cozumel is in Zona Hotelera Norte. Popular attractions include Cozumel Maritime Terminal, which is 6 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Westin Cozumel Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is beautiful, perfect for snorkeling, and offers stunning views and clear waters. (55 reviews)
  • The restaurants at this property offer delicious food, with many reviewers praising the quality and variety of meals, including breakfast, dinner, and à la carte options. (67 reviews)
  • The pool area was inviting, clean, and perfect for relaxing with great food and drink options available. (25 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
Food
View
Beach
Restaurant
Breakfast
Water
Location
Ocean

Reviews

Verified review

10/10 Exceptional

From the insta-worthy rooftop pool, to the gorgeous ocean views from our room and chef’s incredible breakfast options, this place was breathtaking! Even with the temporary renovations underway. This trip we bounced around multiple cities but the snorkeling was by far the best at this hotel. Staff was super friendly and knowledgeable of the area.
Verified review

10/10 Exceptional

Great clean friendly property in good location.
Verified review

10/10 Exceptional

Amazing stay. Amazing wait staff. Beautiful beach and rooftop pool. Food was overall good. Only negative was lack of clear instructions from front desk at check in providing information of the resort (where to obtain towels with card and where room was).
Verified review

8/10 Very good

Great location, great place to relax.
Verified review

10/10 Exceptional

Staff great hotel great chill spot 😆 worth the money amazing lil beach but ,shoutout@ santiago great staff @the beach and pool upstairs pool great view lil too many bugs in the pool but high up it’s kinda expected but great overall
Verified review

8/10 Very good

amazing beach, food was great,
Verified review

10/10 Exceptional

Great location! It just needs some updating on the maintenance and upkeep. You can walk right out to the beach and the staff that waits in your was top notch! The boy thing they should change is the menus at the restaurants should be rotated a bit more throughout the week. We would stay there again!
Verified review

10/10 Exceptional

This property is small and absolutely gorgeous. You can choose to do all inclusive or not. We chose not to as we wanted to explore the town, but we did eat at the breakfast buffet once and it was great! It’s the perfect home base and you just try the key lime pie across the street!
Verified review

10/10 Exceptional

Room was clean, bed was comfortable, staff was very friendly and attentive
Verified review

10/10 Exceptional

This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.
Verified review

10/10 Exceptional

The stay was amazing. Food fresh and delicious. Ruth gave the best massage I’ve ever had . Rooms clean and king bed luxurious.
Verified review

10/10 Exceptional

Rebekah and I had a great stay here at The Westin Cozumel. The staff was great. The front desk helped us with any questions and made us feel at home. Thank you for the great hospitality and making us feel welcome.
Verified review

10/10 Exceptional

Clean room, wonderful snorkeling, great service
Verified review

10/10 Exceptional

Awesome staff, extremely friendly and helpful, always smiling and going above and beyond to make our stay unforgettable! Guilian and Sara gave us the best massages of our lives!! We’ll be coming back soon for sure! Now that Javier (reception) told us the hotel will be going through some renovations soon and it’ll be ready by next year. Gracias!!
Verified review

10/10 Exceptional

View was great
Verified review

6/10 Good

Ocean view at sunset was wonderful.
Verified review

10/10 Exceptional

FIrst class resort. Amazing views, amenities, very nice decor, staff was great
Verified review

8/10 Very good

Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!
Small beach is a must!
Balcony photo
Roof top bar and pool
Sunset from roof top bar and pool.
Verified review

10/10 Exceptional

Staff was extremely friendly and the hotel was clean and well maintained
Verified review

10/10 Exceptional

The staff is always very helpful and polite. Clean, safe, and fun!
Verified review

10/10 Exceptional

The people there are great, very good service
Verified review

10/10 Exceptional

Staff always excellent. Vicky, Fernando and Axel stood out and always went above and beyond. Inside bartenders were also very attentive. At gaviota for breakfast santiago worked non stop to ensure glasses were full and tables cleaned. THere is a reason we continue to return there
Verified review

6/10 Good

The hot water was never hot even in the hottub that maintenance came to check. Water ran out of the shower all over the floor and it took 2 days to fix the hinge on the shower door. As always in Cozumel, the staff were courteous and with a smile.
Verified review

10/10 Exceptional

Very nice staff, food was great, rooms were very comfortable.
Verified review

10/10 Exceptional

The place is very clean, the food is excellent, the staff is very nice, the beach is beautiful, if you ever vist Cozumel this is the place to stay!