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Hotel Plaza Cozumel

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Sundeck
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Iron/ironing board, free WiFi, bed sheets

Overview of Hotel Plaza Cozumel

Hotel Plaza Cozumel

3.0 star property
Adventure Cozumel hotel with 1 outdoor pools, connected to a shopping center

8.4/10 Very Good

916 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
The price is $54
Price available on 11/27/2022
Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

Room options

About this area

What's nearby

  • In Colonia Centro
  • Paradise Beach - 22 min drive
  • Mr. Sancho's Beach Club - 22 min drive
  • Ferry to Cozumel - 238 min drive
  • Xcaret Eco Theme Park - 247 min drive
  • Quinta Avenida - 251 min drive
  • Playa del Carmen Maritime Terminal - 251 min drive
  • Playacar Golf Club - 252 min drive
  • Playa del Carmen Main Beach - 251 min drive
  • Mamitas Beach - 251 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Abuelo Gerardo - 3 min walk
  • La Candela - 3 min walk
  • Guido's - 4 min walk
  • Casa Denis - 4 min walk
  • Casa Cuzamil - 6 min walk

About this property

Hotel Plaza Cozumel

A great choice for a stay in Cozumel, Hotel Plaza Cozumel features a rooftop terrace and puts you just 1.6 mi (2.6 km) from the airport. Guests can enjoy the outdoor pool, and hiking/biking trails, mountain biking, and scuba diving are nearby. A children's pool and a terrace are other highlights. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking within 0.1 mi
  • Street parking available

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 11:00 PM
  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel offer free cancellation for a full refund?
Yes, Hotel Plaza Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Plaza Cozumel?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Hotel Plaza Cozumel on Nov 27, 2022 start from $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza Cozumel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Plaza Cozumel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Hotel Plaza Cozumel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Plaza Cozumel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Plaza Cozumel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Plaza Cozumel and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include access to a nearby outdoor pool.
Are there restaurants at or near Hotel Plaza Cozumel?
Yes. Nearby restaurants include Abuelo Gerardo (3-min walk), La Candela (3-min walk), and Guido's (4-min walk).
What's the area around Hotel Plaza Cozumel like?
Hotel Plaza Cozumel is in Colonia Centro, a short 6-minute drive from Cozumel Intl. Airport (CZM) and 2 minutes' walk from Cozumel Maritime Terminal. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.0/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Susan, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are friendly, the breakfast is excellent and the rooftop pool is a bonus… scooter rental places are close and the taquerias are lovely….
gregory, 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Everything is fine
Neftali, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I will be staying at this facility in the future!
Charlotte, 4-night trip
Verified Expedia guest review

4/10 Fair

Let me start by saying i have stayed at this property several times previously. Which i gave 5 Stars, this trip we just completed has changed my review completely and probably will not stay here again. Not only did we have non stop construction on the area of our room( Which i understand is unavoidable ) It would've been nice to move to a different area. The worst thing was the non stop screaming at all hours from 1:00am-4:00am. We had a guy beating his wife every night on our floor and her screaming. The room above us moved furniture all hours and someone beating on our door twice from 2am-4am. This stay was horrible!
Amber, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Rivka, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Been staying here for about 10 years. Wouldnt consider anyplace else. If you want a super clean place with a great breakfast and a nice pool area this is the place.
Ronald, 8-night trip
Verified Orbitz guest review

8/10 Very Good

The location is great. The staff is great we was there 7 days and the last night the ac stopped working in our room and they moved us to another room. The staff is great!
Cassandra, 7-night trip
Verified Expedia guest review