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Villas El Encanto

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3 outdoor pools, open 8:00 AM to 10:30 PM, free cabanas, pool umbrellas
3 outdoor pools, open 8:00 AM to 10:30 PM, free cabanas, pool umbrellas
3 outdoor pools, open 8:00 AM to 10:30 PM, free cabanas, pool umbrellas
3 outdoor pools, open 8:00 AM to 10:30 PM, free cabanas, pool umbrellas
Terrace/patio

Overview of Villas El Encanto

Villas El Encanto

3.0 star property
Family-friendly hotel with 3 outdoor pools, near Palacio Municipal

9.4/10 Exceptional

163 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Lounge area
The price is $99
Price available on 3/4/2023
Map
Calle 21 Sur No 44 Entre Rafael E Melgar, Colonia Andres Quintana Roo, Cozumel, QROO, 77663

Room options

About this area

What's nearby

  • In Colonia Andrés
  • Paradise Beach - 19 min drive
  • Mr. Sancho's Beach Club - 18 min drive
  • Ferry to Cozumel - 240 min drive
  • Xplor Theme Park - 245 min drive
  • Xcaret Eco Theme Park - 249 min drive
  • Quinta Avenida - 253 min drive
  • Playacar Golf Club - 254 min drive
  • Playa del Carmen Maritime Terminal - 253 min drive
  • Playa del Carmen Main Beach - 253 min drive
  • Mamitas Beach - 253 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Beach shuttle (surcharge)

Restaurants

  • Jeanie’s - 10 min walk
  • Chardonnay - 13 min walk
  • Kondesa Resturante - 14 min walk
  • Colores y Sabores - 16 min walk
  • Cielito Lindo - 17 min walk

About this property

Villas El Encanto

A great choice for a stay in Cozumel, Villas El Encanto is just 2.6 mi (4.1 km) from the airport. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, scuba diving, and snorkeling. Other highlights include 3 outdoor pools, a terrace, and a garden. The helpful staff and walkable location get great marks from fellow travelers.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas
  • No alcohol served onsite

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach shuttle (surcharge)
  • Free pool cabanas
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 3 outdoor pools
  • Art gallery on site
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Champagne service
  • Refrigerator
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Children's dinnerware
  • Blender
  • Highchair
  • Reusable coffee/tea filters
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Optional extras

  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:30 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>This property uses solar energy, plus eco-friendly cleaning products. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards, mobile payments and cash.</p><p>Mobile payment options include: PayPal.</p><p>State tax ID - MAOA03056810</p>

Also known as

Villas El Encanto
Villas El Encanto Cozumel
Villas El Encanto Hotel
Villas El Encanto Hotel Cozumel
Villas El Encanto Hotel
Villas El Encanto Cozumel
Villas El Encanto Hotel Cozumel

Frequently asked questions

Does Villas El Encanto offer free cancellation for a full refund?
Yes, Villas El Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Villas El Encanto?
As of Feb 5, 2023, prices found for a 1-night stay for 2 adults at Villas El Encanto on Mar 4, 2023 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Villas El Encanto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Villas El Encanto?
Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Villas El Encanto?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villas El Encanto?
Yes, there's free self parking.
What are the check-in and check-out times at Villas El Encanto?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Villas El Encanto and nearby?
Have fun with activities like boat tours, hiking, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden. Villas El Encanto also has access to a nearby outdoor pool.
Are there restaurants at or near Villas El Encanto?
Yes. Nearby restaurants include Jeanie’s (10-min walk), Chardonnay (13-min walk), and Kondesa Resturante (14-min walk).
Does Villas El Encanto have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around Villas El Encanto like?
Villas El Encanto is a short 15-minute walk from Punta Langosta Pier and 17 minutes' walk from Stingray Beach. The local area is popular for its beaches and our guests say it is very walkable.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Good but can be improved
Sweet place with friendly dogs that would greet you and join breakfast with you if you invite them. However make sure you bring bug spray with you as this place is occupied by mosquitoes. Staff is friendly but reception house is often closed and empty.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Garden getaway
Beautiful villa with a private pool and comfortable bed. You need to get a scooter or bikes to get into town for food and shopping. WiFi did not work/ had too low of a signal to connect in our room. Service was friendly. Bring your bug spray! The lush grounds attract a lot of mosquitos.
Cody, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is so unique! The grounds are beautifully landscaped and the owners are super nice. My kids loved the pools and the front porch on our cabin with a hammock. It is very safe with gated parking. It's far enough from the busy touristy areas to be peaceful but also an easy walk to restaurants, bars, beach clubs, dive shops, or pretty much anything you would want.
jennifer, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience with Martin, loved the jungle vibe and pool as well!
Tripoom, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

A gorgeous oasis - after leaving the beauty of the reefs and beaches, returning to a lush garden to dip in the crisp, cool, salt water pool was a level above anything I'd imagined. The wifi was so spotty that it was practically non-existant which helped me disconnect but could be an important issue for many. There were very few other guests which helped keep the property super quiet. There was fresh drinking water, a very clean communal kitchen, and an extremely comfortable shaded hammock. Bring mosquito repellant.
Mary, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay Location is close the the Marina so its a short drive Nice grounds and very quite Management is very nice and the staff is excellent
Anthony, 7-night trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay at Villas El Encanto. It is situated off the main strip and easily walkable to restaurants. The staff and Martin were very helpful. They recommended great places to eat. They also have 2 pools on the property. We will be back again!
Michelle, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

It's hard to put into words how much I loved staying here. We chose the deluxe cabin for our stay and HIGHLY recommend it. The hotel made our trip to Cozumel really special. Nothing like waking up and being able to make coffee, sit on your private porch (maybe with a pooch friend or two) and listen to the sounds of all the wild birds. It felt like an oasis, the landscaper gets a heartfelt kudos from me. I spent my most peaceful moments either on that porch or floating in the pool watching the clouds go by. The room itself was very clean and comfortable. We loved the cabin feel. The AC worked well and the bed was firm but cozy (I prefer a firmer bed myself). It was a bit more rustic than the other hotels we stayed at but it was still my favorite. The coffee machine and toaster oven made it so we never had to rush out for breakfast in the morning. The housekeeper did a great job which we so appreciated. Check in and check out were seemless and the attandants were very kind. Will return for sure!
Kaitlyn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a great little property tucked away in a safe place walking distance from everything you need for a great vacation!
Kristan, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sweet hotel
Great place to stay, very close to downtown and shopping center and supermarket. Extremely cute and clean. We loved it.
Meghan, 6-night trip
Verified Hotels.com guest review