Guests
All properties in Cozumel, Quintana Roo, Mexico

Casa Mexicana Cozumel

Family-friendly hotel with outdoor pool, near Punta Langosta Pier

  • Free English breakfast and free WiFi
From
$88

Image gallery

  • Deluxe Room, Balcony, Ocean View - Guest Room
  • Deluxe Room, Balcony, Ocean View - Guest Room
  • Pool
  • Poolside Bar
  • Deluxe Room, Balcony, Ocean View - Guest Room
Deluxe Room, Balcony, Ocean View - Guest Room. Image 1 of 56
1 / 56Deluxe Room, Balcony, Ocean View - Guest Room
Ave Rafael E Melgar 457, Cozumel, 77600, QROO, Mexico
8.8.Fabulous.
  • It was awesome! The staff is very friendly and breakfast is decent.

    Oct 9, 2021

  • We had a lovely room with a balcony and ocean view. The staff was very helpful with beach…

    Aug 21, 2021

See all 566 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 88 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Free use of bicycles

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • In Colonia Centro
  • Punta Langosta Pier - 2 min walk
  • Stingray Beach - 28 min walk
  • Cozumel Country Club and Golf Course - 4.5 mi / 7.3 km
  • Chankanaab National Park - 5.6 mi / 8.9 km
  • Chankanaab Beach Adventure Park - 5.7 mi / 9.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Habitacion Deluxe vistas a la ciudad o terraza
  • Deluxe Room, Balcony, Ocean View

What’s around

Landmarks

  • In Colonia Centro
  • Punta Langosta Pier - 2 min walk
  • Stingray Beach - 28 min walk
  • Cozumel Country Club and Golf Course - 4.5 mi / 7.3 km
  • Chankanaab National Park - 5.6 mi / 8.9 km
  • Chankanaab Beach Adventure Park - 5.7 mi / 9.2 km
  • Paradise Beach - 8.6 mi / 13.8 km
  • Mr. Sancho's Beach Club - 9.3 mi / 14.9 km
  • Playa Mia Grand Beach and Water Park - 9.3 mi / 15 km

Getting around

  • Cozumel Intl. Airport (CZM) - 4 min drive
map
See on map
Ave Rafael E Melgar 457, Cozumel, 77600, QROO, Mexico

At a glance

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 200 per day)
  • Onsite parking limited
  • Offsite parking within 525 ft (MXN 200 per day); discounts available

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Free bicycles on site
  • Personal motorized watercraft on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Free bicycles on site
  • Personal motorized watercraft on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self parking costs MXN 200 per day
  • Parking is available nearby and costs MXN 200 per day (525 ft away; open 24 hours)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Casa Mexicana
  • Casa Mexicana Cozumel Hotel
  • Casa Mexicana Cozumel Cozumel
  • Casa Mexicana Cozumel Hotel Cozumel
  • Casa Mexicana Cozumel
  • Casa Mexicana Hotel
  • Casa Mexicana Cozumel Hotel
  • Cozumel Casa
  • Cozumel Casa Mexicana
  • Mexicana Casa
  • Casa Mexicana Cozumel Hotel Cozumel
  • Casa Mexicana Hotel Cozumel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Casa Mexicana Cozumel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 200 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 2:30 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Kondesa Resturante (4-min walk), Cielito Lindo Bistro (4-min walk), and Pepe's Grill (4-min walk).
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Casa Mexicana Cozumel also has an outdoor pool.
8.8.Fabulous.
  • 6.0.Good

    Good hotel but had some issues

    The room was nice and clean. Bed was ok not the worst. The escalators to the front desk were not working so had to lug my luggage up and down the escalators and going in and out of the hotel was not fun walking down and up. Half of the time the escalators were not working. Breakfast was ok. Only ate once due to was not anything special. The parking situation was the worst. No parking on site and the front desk gave very little info on where to go to park the car. Had to ask 3 times before i was comfortable to leave my vehicle in an unattended unlocked parking lot that is shared with the hospital atound the corner. Had to pay for parking. Definitely no air coming through the courtyard very stuffy couldnt enjoy a drink out there because we were not comfortable. Checking in and out was easy no problems. Would stay again if they had better parking situation and better breakfast. Hotel was in a good location.

    4 night trip, Aug 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location

    Old hotel on the waterfront. Convenient location with street parking. The sidewalk is filled with people asking for you to buy things. Pharmacies sell illegal drugs labeled as "not needing prescription"... the prices are not reduced and basically cost the same as street drugs in the states. There is no room service. The A/C was great and the bed was comfortable. We would stay at this hotel again as long as it is around $50/night

    3 night trip, Jul 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a great experience. The staff was amazing and the rom was great. We paid the extra amount to have breakfast included and was not disappointed, it was pretty tasty. Its not a 5 star hotel and we knew that going in, but it was everything we expected. The venders.outside the horel we awfully pesty. We walked past them several times a day every day and were pestered each time as though they had never seen us before. Unfortunate. But as i said, the hotel experience was great.

    7 night romance trip, Jul 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good place to stay

    1 night family trip, Jul 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value in central location

    5 night romance trip, Jul 6, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Nice no frills hotel. Great location - right downtown. The included breakfast is very good

    7 night romance trip, Jul 4, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Did not initially get the VIP upgrade because of my Expedia VIP status, left my online review as such. Next thing I got a call from the front desk, moved to a VIP room. Hotel is nice. Breakfast is excellent. Pool is amazing. View, best ever. Would stay there again.

    6 night trip, Jun 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    great property

    7 night trip, Jun 26, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Unfriendly restaurant staff.

    1 night business trip, Jun 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We came to this hotel after a horrible experience at a resort. Customer service really matter to us because we travel internationally so we appreciate how accommodating the front desk people were and how efficient their check in and check out system works. Fantastic location and extremely convenient! So many options to eat, drink, shop and just to enjoy the view and the locals. We would definitely stay here again and buy beach passes instead of resorts.

    1 night family trip, Jun 22, 2021

    Verified Expedia guest review

See all 566 reviews