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Excellence Playa Mujeres - Adults Only All Inclusive

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Reviews

9.2 out of 10
Wonderful

Marble-gloss glamour with beachside ease

Excellence Playa Mujeres sets a polished adults-only mood, from lobby and dining spaces finished in more than 15 types of marble to a signature white tea and sage-like fragrance drifting through the air conditioning. Days move between seven outdoor pools, a lazy river, and in-pool whirlpools, while mornings start simply at Aroma with barista-made coffee and the scent of baked pastries.
VIP Access

  • Dining across continents

    Pan-Asian, French, Mexican, Indian, Italian, tapas, seafood, plus 24-hour room service.

  • Hydrotherapy, dialed in

    Miilé Spa’s guided circuit adds cold plunge, sauna, steam, and ice room.

  • Private-gated seclusion

    A double-gated community opposite Isla Mujeres, with two miles of white sand.
$474 nightly
The total price is $572
Aug 31 - Sep 1
Total with taxes and fees

Amenities

  • Excellence Club lounge with private lounge bar
  • Private Excellence Club pool and beach areas
  • Suites with marble baths and rain showers
  • In-suite spa tub for two, plus robes
  • Ground-floor swim-up suites with pool access
  • 27-hole Greg Norman signature golf nearby
These property details are summarized by AI

Why we love this property

Beachside bliss
Indulge in beachside massages at this all-inclusive retreat with a private beach. Sail, snorkel, or kayak by day, then unwind at the beach bar and restaurant.
Varied culinary delights
Discover 10 restaurants, 11 bars, and a cafe offering international cuisine, seafood, and vegan options. Oceanfront dining with locally-sourced food awaits.
Golf paradise awaits
Revel in an adjacent golf course at this property. After a round on the greens, unwind at a full-service spa or sip a drink at one of 11 bars.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(98 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(36 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(15 reviews)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Terrace/patio
Beloved Playa Mujeres - Couples Only All Inclusive
Playa Mujeres
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6 out of 10, Exceptional, 1,002 reviews
$361 nightly
The price is $437
Sep 6 - Sep 7
Total with taxes and fees
Beloved Playa Mujeres - Couples Only All Inclusive
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About the neighborhood

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Punta Sam Beach - 4 min drive - 2.1 km
  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • North Beach - 47 min drive - 9.8 km
  • Dolphin Discovery - 57 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Blanca - ‬6 min drive
  • ‪Capricho - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪El Suspiro - ‬7 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

  • Excellence Playa Mujeres - Adults Only All Inclusive offers a private beach where you can get a beach massage or sip a drink at the beach bar, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Oregano, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 poolside bars, a rooftop terrace, and a 24-hour fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 450 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 11 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • 7 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Uses some LED lighting
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Oregano - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobster House - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
The Grill - This beach steakhouse serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Excellence Playa Mujeres - Adults Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there's free valet parking.

Is airport shuttle service offered by Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.

What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Excellence Playa Mujeres - Adults Only All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.

What is there to do at Excellence Playa Mujeres - Adults Only All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. Excellence Playa Mujeres - Adults Only All Inclusive also has 7 poolside bars, 11 bars, and a private beach, as well as a 24-hour fitness center, a sauna, and a garden.

Are there restaurants at or near Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 11 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.

Does Excellence Playa Mujeres - Adults Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Excellence Playa Mujeres - Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Excellence Playa Mujeres - Adults Only All Inclusive like?

Excellence Playa Mujeres - Adults Only All Inclusive is in Playa Mujeres, a short 13-minute walk from Mujeres Beach.

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Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Entertainment
Drinks
Recreation
Trip
Bar

Reviews

Verified review

10/10 Exceptional

Loved. We needed to be cared for and we were. Love this place and the people.
julie, 7-night trip
Verified review

8/10 Very good

Excellent facilities, swimming pool and friendly staff
Mohammed, 5-night trip
Verified review

10/10 Exceptional

I had an amazing time at EPM. The food, rooms, staff, amenities were all incredible. I would definitely go back.
David, 5-night trip
Verified review

10/10 Exceptional

Clean rooms, very friendly staff. The FOOD was great!
Ingris, 3-night trip
Verified review

10/10 Exceptional

Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!
Sarah, 3-night trip
Verified review

10/10 Exceptional

The room was very clean and the staff was excellent. We enjoyed the spa tremendously. Can't wait to be back.
Daniel, 4-night trip
Verified review

10/10 Exceptional

We absolutely loved our stay at this property. The ocean view was amazing!
Paulino, 3-night trip
Verified review

10/10 Exceptional

Secure and exclusive resort, food choices and service top notch, nicely laid out resort with plenty of activities every day and a nice beach area with views of the Caribbean and Isla Mujeres. Very pleased with our stay and already thinking about coming back
Fabian, 5-night trip
Verified review

10/10 Exceptional

Room was always clean, staff was amazing…⭐️⭐️⭐️⭐️⭐️
Dennis Edward, 5-night trip
Verified review

10/10 Exceptional

Outstanding location. The Excellence Club is worth the upgrade.
Rachel, 4-night trip
Verified review

10/10 Exceptional

Beautiful and immaculate, and every single staff member we encountered from the moment we arrived was kind, helpful and friendly. Great gym and amazing spa. Will definitely go back!
Travis, 2-night trip
Verified review

8/10 Very good

Clean room, good staff, and nice layout
peter, 4-night trip
Verified review

10/10 Exceptional

The staff were very attentive and helpful
Thomas Joseph, 5-night trip
Verified review

10/10 Exceptional

Resort food was so delicious. The staff everywhere on property were extremely attentive , happy to help, and quick service ! Room was so spacious and clean. I’m so happy I picked this resort . The nightly entertainment was also top tier !
Melanie, 3-night trip
Verified review

10/10 Exceptional

The room is spectacular, the food is amazing, the whole resort is clean, and the gym is high class. Most of the resort (map, activities schedule, menus) is through the app, but the internet is really good around the resort. The best part of the stay was how incredibly kind and attentive the staff is.
Claire, 7-night trip
Verified review

10/10 Exceptional

It was a fine solo trip. Recommended for relaxing and golf
Hyun Jin, 4-night trip
Verified review

10/10 Exceptional

This is my favorite place in Cancun so far. Excellent food, calm beaches and super relaxing lazy river.
parvez, 3-night trip
Verified review

8/10 Very good

The resort is very nice and the staff is friendly.
Maria, 4-night trip
Verified review

10/10 Exceptional

Super clean rooms, excellent staff (especially the Martini bar) and great food! Would come again!
Jillian, 5-night trip
Verified review

10/10 Exceptional

Food was excellent. Great drink service. Beautiful property
Beth, 4-night trip
Verified review

10/10 Exceptional

Beautiful resort, great food and drinks and wonderful staff!
Tyson, 3-night trip
Verified review

10/10 Exceptional

Staff is exceptional, rooms are spotless, amenities, food, drinks, ABSOLUTELY EVERYTHING IS AMAZING
Lorena, 5-night trip
Verified review

10/10 Exceptional

The staff was wonderful, the place was beautiful and clean. Loved every minute of my stay
Angela Ann, 6-night trip
Verified review

8/10 Very good

Rooms were nice and clean, resort was quiet
James, 5-night trip
Verified review

10/10 Exceptional

Room was always well kept. The staff service always went above and beyond to take care of us. Would suggest this beautiful place to stay.
Kimberly, 8-night trip