Excellence Playa Mujeres - Adults Only All Inclusive

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Marble-gloss glamour with beachside ease

Excellence Playa Mujeres sets a polished adults-only mood, from lobby and dining spaces finished in more than 15 types of marble to a signature white tea and sage-like fragrance drifting through the air conditioning. Days move between seven outdoor pools, a lazy river, and in-pool whirlpools, while mornings start simply at Aroma with barista-made coffee and the scent of baked pastries.
VIP Access

  • Dining across continents

    Pan-Asian, French, Mexican, Indian, Italian, tapas, seafood, plus 24-hour room service.

  • Hydrotherapy, dialed in

    Miilé Spa’s guided circuit adds cold plunge, sauna, steam, and ice room.

  • Private-gated seclusion

    A double-gated community opposite Isla Mujeres, with two miles of white sand.
$445 nightly
The total price is $537
Oct 16 - Oct 17
Total with taxes and fees

Amenities

  • Excellence Club lounge with private lounge bar
  • Private Excellence Club pool and beach areas
  • Suites with marble baths and rain showers
  • In-suite spa tub for two, plus robes
  • Ground-floor swim-up suites with pool access
  • 27-hole Greg Norman signature golf nearby
These property details are summarized by AI

Why we love this property

Beachside bliss
Indulge in beachside massages at this all-inclusive retreat with a private beach. Sail, snorkel, or kayak by day, then unwind at the beach bar and restaurant.
Varied culinary delights
Discover 10 restaurants, 11 bars, and a cafe offering international cuisine, seafood, and vegan options. Oceanfront dining with locally-sourced food awaits.
Golf paradise awaits
Revel in an adjacent golf course at this property. After a round on the greens, unwind at a full-service spa or sip a drink at one of 11 bars.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

Room

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(104 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Room

Junior Swim Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(39 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

9.0 out of 10
Wonderful
(17 reviews)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A sunlit outdoor lounge area with a view of the sea, featuring a wooden ceiling, geometric wall tiles, and a wicker sofa with cushions.
Atelier Playa Mujeres - Adults Only - All Inclusive
Playa Mujeres
  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 1,512 reviews
$495 nightly
The price is $604
Oct 5 - Oct 6
Total with taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Punta Sam Beach - 3 min drive - 2.1 km
  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • North Beach - 47 min drive - 9.8 km
  • Dolphin Discovery - 54 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪The Press - ‬17 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

  • Excellence Playa Mujeres - Adults Only All Inclusive offers a private beach where you can get a beach massage or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Oregano, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 7 poolside bars, a rooftop terrace, and a 24-hour fitness center. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkeling

Land activities

    • Bicycling
    • Fitness facilities
    • Soccer
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 11 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • 7 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Uses some LED lighting
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Oregano - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobster House - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
The Grill - This beach steakhouse serves lunch and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Excellence Playa Mujeres - Adults Only All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there's free valet parking.

Is airport shuttle service offered by Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.

What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Excellence Playa Mujeres - Adults Only All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 7 outdoor swimming pools. Excellence Playa Mujeres - Adults Only All Inclusive also has 7 poolside bars, 11 bars, and a private beach, as well as a 24-hour fitness center, a sauna, and a garden.

Are there restaurants at or near Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 11 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.

Does Excellence Playa Mujeres - Adults Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Excellence Playa Mujeres - Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Excellence Playa Mujeres - Adults Only All Inclusive like?

Excellence Playa Mujeres - Adults Only All Inclusive is in Playa Mujeres, a short 13-minute walk from Mujeres Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of delicious food options with excellent quality and attentive service. (208 reviews)
  • The beach was beautiful, clean, and well-maintained with friendly servers and plenty of options for relaxation. (90 reviews)
  • The pool area was clean, relaxing, and well-maintained with plenty of room and swim-up bars. (91 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Entertainment
Drinks
Recreation
Trip
Bar

Reviews

Verified review

10/10 Exceptional

The staff was wonderful service was amazing!
Verified review

10/10 Exceptional

Beautiful property and very clean. Loved our room too.
Verified review

10/10 Exceptional

Loved. We needed to be cared for and we were. Love this place and the people.
Verified review

10/10 Exceptional

We loved that this resort had both the beach option and the pools. The swim up room was a really nice feature that we really enjoyed.
Verified review

10/10 Exceptional

Our stay was absolutely amazing. The food was over the top and the service 10 out of 10. I would totally recommend this hotel for a couple trip and I will come back.
Verified review

10/10 Exceptional

Everything was excellent! The food, service and friendly staff. We will be back :)
Verified review

8/10 Very good

Excellent facilities, swimming pool and friendly staff
Verified review

10/10 Exceptional

Staff upon arrival was very attentive and friendly. The rooms were clean and the complimentary drinks inside the room were awesome as well. The food was very tasteful.
Verified review

10/10 Exceptional

We loved Excellence Playa Mujeres. The resort is beautiful, food is delicious, staff is great. This resort is more for relaxing in our opinion, but still has some great night time activities! Would highly recommend!
Verified review

10/10 Exceptional

I had an amazing time at EPM. The food, rooms, staff, amenities were all incredible. I would definitely go back.
Verified review

10/10 Exceptional

Clean rooms, very friendly staff. The FOOD was great!
Verified review

10/10 Exceptional

This resort is amazing. The restaurants were so good and the staff were very attentive and friendly. We had a couples massage and hydrotherapy. The spa was really good as well. We will definitely be back. The beach was beautiful and it never felt crowded.
Verified review

10/10 Exceptional

Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!
Verified review

10/10 Exceptional

We absolutely loved our stay at this property. The ocean view was amazing!
Verified review

10/10 Exceptional

Went for our honeymoon and had the most amazing experience. The two story private terrace is a dream. Everywhere we went we had a great experience and every single staff member was extremely welcoming
Verified review

10/10 Exceptional

The room was very clean and the staff was excellent. We enjoyed the spa tremendously. Can't wait to be back.
Verified review

10/10 Exceptional

Room was always clean, staff was amazing…⭐️⭐️⭐️⭐️⭐️
Verified review

10/10 Exceptional

Secure and exclusive resort, food choices and service top notch, nicely laid out resort with plenty of activities every day and a nice beach area with views of the Caribbean and Isla Mujeres. Very pleased with our stay and already thinking about coming back
Verified review

10/10 Exceptional

The pool area was great and clean loved the hammocks to relax in the pool. Staff very friendly and tentative. The food was great, ambience was good too. The rooms were very nice and the mini bar was stocked with a variety of drinks loved the selection. Loved the beach and walks at night. Felt very relaxed, comfortable and safe. Overall I enjoyed my stay, definitely recommend
Verified review

10/10 Exceptional

I've never stayed at an all-inclusive before this and I'm just blown away. The resort was beautiful, not too big and easy to walk anywhere without it being a hike. Tons of food options and 99% of everything we had was delicious! Drinks were a light pour but you could just ask for a double. Beach had very little seaweed, super clean and beautiful. We had a wonderful time!
Verified review

10/10 Exceptional

LOVED THIS PLACE!!!! we went for our anniversary trip and spend 5 days we splurged on the club and we didn't regret it. They were very attentive and kind even when we got a little bit of an incident with my food allergies they where quick to respond and best service 10 stars 🌟 we are already thinking of coming back soon!!!!!! Love this place sooo much
Verified review

10/10 Exceptional

Outstanding location. The Excellence Club is worth the upgrade.
Verified review

10/10 Exceptional

Mine and my husbands stay here was absolute perfection. They had so much to do on the property, pools, spa, gym and different shows and activities at night. The food was a 10/10 at every restaurant but if I could recommend one it would be ‘The Grill’. Staff was always friendly and made sure we were comfortable in every aspect. We were treated like VIP’s. We would definitely come back again.
Verified review

10/10 Exceptional

Beautiful and immaculate, and every single staff member we encountered from the moment we arrived was kind, helpful and friendly. Great gym and amazing spa. Will definitely go back!
Verified review

8/10 Very good

Clean room, good staff, and nice layout