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Sap Hotel By Connek

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Junior Suite | Premium bedding, memory foam beds, individually decorated
Superior Double Room | Terrace/patio
King Suite Balcony | Terrace/patio
Deluxe Double Room | View from room
Premium bedding, memory foam beds, individually decorated

Overview of Sap Hotel By Connek

Sap Hotel By Connek

3.5 star property
3.5-star hotel with restaurant, near Hoan Kiem Lake

9.4/10 Exceptional

243 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
  • Separate bedrooms
  • Bar
Map
27 Gia Ngu Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Computer station
  • Front desk safe
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old City Gate - 7 min drive
  • St. Joseph's Cathedral - 7 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 45 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Gia Lam Station - 19 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Black Jack's - 2 min walk
  • Aubergine Cafe - 2 min walk
  • Tandoor Indian Cuisine - 2 min walk
  • Mum's - 3 min walk
  • Hanoi Food Culture - 3 min walk

About this property

Sap Hotel By Connek

Sap Hotel By Connek puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 18 per vehicle. For a bite to eat, guests can check out Gia Ngu restaurant, which serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. The helpful staff and restaurant get great marks from fellow travelers.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 164 ft (USD 15 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Designer stores on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Gia Ngu restaurant - This fine-dining restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 12:30 PM and 6:00 PM can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 300000.0 per night
  • Airport shuttle for children between the ages of 1 and 18 costs USD 18 (one-way)

Parking

  • Parking is available nearby and costs USD 15 per night (164 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Essence Palace Hotel Hanoi
Essence Palace Hotel
Essence Palace Hanoi
Essence Palace
Essence Palace Hotel Spa
Sap Hotel By Connek Hotel
Sap Hotel By Connek Hanoi
Sap Hotel By Connek Hotel Hanoi

Frequently asked questions

Does Sap Hotel By Connek offer free cancellation for a full refund?
Yes, Sap Hotel By Connek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sap Hotel By Connek?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sap Hotel By Connek?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Sap Hotel By Connek?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.
What are the check-in and check-out times at Sap Hotel By Connek?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Express check-in and check-out are available.
Are there restaurants at or near Sap Hotel By Connek?
Yes, Gia Ngu restaurant offers Vietnamese cuisine. Nearby restaurants include Hanoi Food Culture (3-min walk), Café Dinh 13 (3-min walk), and Cafe Nola (4-min walk).
What's the area around Sap Hotel By Connek like?
Sap Hotel By Connek is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 3 minutes' walk from Thang Long Water Puppet Theatre. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.6/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very Good

Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SUNYOUNG, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent value for money
Clean comfort stay with warm and helpful staffs, very good location
Josephine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Execellent Choice
Great Location, warm friendly staffs, clean & comfy stay
Josephine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything was ecellent. Five star service. The staff was welcoming and friendly. Tracry and Kate were exceptional.
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clean. Comfortable. Friendly & helpful staffs.
Timmy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Excellent location & staff very friendly especially at breakfast. Thuy awesome & a pleasure each morning at breakfast. Would recommend for sure
Jodie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
Great place to stay. Room nice with plenty of space & very quiet despite busy location. Highly recommend
Jodie, 2-night trip with friends
Verified Hotels.com guest review