Service was generally good with staff being very polite, friendly and welcoming, however we did ask for a fan in our room which never appeared. The restaurant was very accommodating in trailering their dishes to suit a vegetarian diet and the breakfast was good. However the air con in the room didn’t work particularly well, the shower came with a shower curtain rather than a door and the plug for the bath didn’t fit and the room was not soundproofed, despite being on the 12th floor we could hear a lot of street noise. That being said we did really enjoy our stay and would recommend it.