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Pullman Hanoi Hotel

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Exterior
Terrace/patio
Executive Suite, 1 King Bed, Business Lounge Access | Terrace/patio
Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters
Executive Suite, 1 King Bed, Business Lounge Access | Egyptian cotton sheets, premium bedding, down comforters

Overview of Pullman Hanoi Hotel

UNESCO Sustainable Travel Pledge

Pullman Hanoi Hotel

4.5 star property
Luxury hotel with spa, near Hoan Kiem Lake

8.0/10 Very Good

368 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is $61
Price available on 1/1/2023
Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

Room options

About this area

What's nearby

  • In Dong Da
  • Hoan Kiem Lake - 36 min walk
  • St. Joseph's Cathedral - 12 min drive
  • Hanoi Old City Gate - 15 min drive
  • Hanoi Opera House - 15 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Long Bien Station - 4 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Railway Station - 22 min walk

Restaurants

  • Feeling Tea - 5 min walk
  • Anh Vũ Grilled Fish - 8 min walk
  • Grille6 Steakhouse - 8 min walk
  • Daruma - 8 min walk
  • Ete - 9 min walk

About this property

Pullman Hanoi Hotel

Pullman Hanoi Hotel features a winery and puts you within a 15-minute drive of Hoan Kiem Lake. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at La Cheminee, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say good things about the helpful staff and WiFi.

Languages

English, French, German, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Executive Lounge for reservation on Executive floor
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference center (6241 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Korean
  • Vietnamese

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Fireplace
  • Separate sitting area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Shared accommodations

Special features

Spa

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Cheminee - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Mint Bar - This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 23 for adults and USD 11.5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Pullman Hanoi Hotel offer free cancellation for a full refund?
Yes, Pullman Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Hanoi Hotel?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on Jan 1, 2023 start from $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Hanoi Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Hanoi Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Pullman Hanoi Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pullman Hanoi Hotel and nearby?
Onsite recreation at Pullman Hanoi Hotel includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pullman Hanoi Hotel also has a winery and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Pullman Hanoi Hotel?
Yes, La Cheminee offers international cuisine. Nearby restaurants include Feeling Tea (5-min walk), Anh Vũ Grilled Fish (8-min walk), and Grille6 Steakhouse (8-min walk).
What's the area around Pullman Hanoi Hotel like?
Pullman Hanoi Hotel is a short 15-minute walk from Ho Chi Minh Mausoleum and 11 minutes' walk from Temple of Literature.

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Venice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Willie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
Kean Seng, 2-night business trip
Verified Expedia guest review

6/10 Good

Franz, 1-night trip
Verified Hotels.com guest review

6/10 Good

Benjamin, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Franz, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Benjamin, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Average business hotel
Standard business hotel. Room condition is rather dated. Prompt service otherwise. Expect better experience for this price tag. Breakfast is decent. Nothing to rave about.
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review