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Silk Queen Hotel, Hanoi

4 stars
100 Hang Gai StreetHoan Kiem District, Hanoi10000Vietnam, ‏800-491-6126
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Outstanding4.6 / 5
  • Overall, I liked this hotel. We had rooms on the top floor (9th?) and they were spacious…Oct 1, 2015
  • conveniently located within a great Neighbourhood with shops and restaurant all around.Jul 23, 2016
34See all 34 Hotels.com reviews
From 216 reviewsTripAdvisor Traveller Rating

Silk Queen Hotel, Hanoi

Hotel Info: 866-539-8117

from $47
  • Suite, Terrace, City View
  • Luxury Double Room, 1 Bedroom, City View
  • Grand Luxury City View
  • Deluxe Double or Twin Room (with window)
  • Grand Luxury Family Room
  • Family Suite, 2 Bedrooms, Terrace, City View

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free self parking

Also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for VND 350000 per stay

Airport shuttle service is offered for an extra charge of VND 405000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business center
  • Conference space size (feet) - 700
  • Conference space size (meters) - 65
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
  • Tablet computer
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Silk Queen Bar - Onsite bar.

Awards and affiliations

  • Silk Queen Hotel is listed in the 2015 Condé Nast Traveler Hot List.
  • The property is a member of the Small Luxury Hotels of the World.

Silk Queen Hotel, Hanoi’s small print

Also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for VND 350000 per stay

Airport shuttle service is offered for an extra charge of VND 405000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 34 reviews

Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Super staff & service
Service was absolutely FANTASTIC! All staff were friendly and helped us to arrange all of our day to day activities and bigger tours to Halong Bay and Sapa, the Bell Boy even took us to the train station and made sure we got on the right carriage. Silk Queen is in a great location in the Old Quarter!
2 night romance trip
Silk Queen Hotel, Hanoi
Outstanding5.0 / 5
My first trip to Ha Noi. Really enjoyed the services and the room. Clean, comfortable, good breakfast, a thumb up for all the services team, they're very honest and helpful. The location is great to everything such as Night market, restaurant( food), park and tourist agents, whatever you need is there. They also provide a local map for tourists to walk around. I had a bad experience of booking with one of the hotel and when I arrived the other hotel was fully overbooked. So I had to walked around to find a hotel, finally found Silk Queen hotel. They help me to pick up all my luggage from the other hotel brought it to Silk Queen and clearly explain about the room. I would recommended for this hotel if it is your first trip to Ha Noi.
2 night trip
Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Not good value for money
The hotel was ok, a bit overpriced comparing to other hotels of the same standard. Breakfast was poor, breakfast room boring. Service was good.
1 night romance trip
Silk Queen Hotel, Hanoi
Outstanding5.0 / 5
Excellent Hanoi Hotel.
Excellent Hotel in a wonderful location close to the Lake. The hotel staff are always ready to help with whatever you may require.
3 night business trip
Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Holiday in Vietnam
The Silk Queen was very nice in a good central location.
2 night romance trip

See all reviews

Silk Queen Hotel, Hanoi

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