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Silk Queen Hotel, Hanoi

4 stars
100 Hang Gai StreetHoan Kiem District, Hanoi10000Vietnam, 800-491-6126
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Excellent4.5 / 5
  • We had a wonderful stay for four days at this lovely boutique hotel. The staff and their…Nov 29, 2016
  • Great service from everyone at this hotel, especially front desk and doormen.Nov 28, 2016
70See all 70 Hotels.com reviews
From 228 reviewsTripAdvisor Traveller Rating

Silk Queen Hotel, Hanoi

Hotel Info: 866-539-8117

from $44
  • Suite, Terrace, City View
  • Luxury Double Room, 1 Bedroom, City View
  • Grand Luxury City View
  • Deluxe Double or Twin Room
  • Grand Luxury Family Room
  • Family Suite, 2 Bedrooms, Terrace, City View

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking

Also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for VND 350000 per stay

Airport shuttle service is offered for an extra charge of VND 405000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business center
  • Conference space size (feet) - 700
  • Conference space size (meters) - 65
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
  • Tablet computer
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Silk Queen Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Silk Queen Bar - Onsite bar.

Awards and affiliations

  • Silk Queen Hotel is listed in the 2015 Condé Nast Traveler Hot List.
  • The property is a member of the Small Luxury Hotels of the World.

Silk Queen Hotel, Hanoi’s small print

Also known as

  • Silk Queen Hotel Hanoi
  • Silk Queen Hotel
  • Silk Queen Hanoi
  • Silk Queen

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 6 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for VND 350000 per stay

Airport shuttle service is offered for an extra charge of VND 405000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 70 reviews

Silk Queen Hotel, Hanoi
Outstanding5.0 / 5
Hotel staff was great and very helpful. Location is fantastic and close to good food and shopping. The bed was gigantic. Great value for the price. Would go back again.
3 night romance trip
Silk Queen Hotel, Hanoi
Outstanding5.0 / 5
Silk queen was incredibly comfortable and had a great buffet breakfast. I would recommend this hotel!
1 night trip with friends
Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Great rooms but why is the breakfast so poor?
Overall, I liked this hotel. We had rooms on the top floor (9th?) and they were spacious and well appointed. I had one with a bathtub that was a little less convenient than the walk in shower my colleague had but still fine. The bed was comfortable and the room had everything you could need as well as strong, consistent internet. We always stay in that neighborhood (we are there every 2-3 months for business) so it's a convenient location. My issues with the hotel: - breakfast was terrible; I think the worst I have had in Vietnam. Everything was just bland and poorly cooked and for how nice some of the other things are, this was really disappointing. Even the coffee wasn't good. - Fruit was not replenished daily; I end up working random hours sometimes and I look forward to being able to snack on that fruit in-between meetings. This isn't a big deal but something I've come to appreciate in hotels in Vietnam Overall, I would stay here again but I probably wouldn't even bother with the breakfast.
3 night business trip
Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Great location
Almost great, but didn't like that the bath tube and shower were not separate. Almost fell down when i just wanted to rinse my feet.
1 night business trip
Silk Queen Hotel, Hanoi
Excellent4.0 / 5
Nice place
Had a one night stay in this nice hotel. Friendly staff, large clean rooms and a central location.
1 night trip with friends

See all reviews

Silk Queen Hotel, Hanoi

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