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Somerset Grand Hanoi

Photo gallery for Somerset Grand Hanoi

Exterior
Outdoor pool
Outdoor pool
1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes

Overview of Somerset Grand Hanoi

Somerset Grand Hanoi

4.5 star property
Luxury aparthotel with 3 restaurants, near Hoan Kiem Lake

8.8/10 Fabulous

824 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $91
Price available on 3/1/2023
Map
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • St. Joseph's Cathedral - 6 min drive
  • Hanoi Opera House - 6 min drive
  • O Quan Chuong Gate - 3 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 46 min drive
  • Hanoi Railway Station - 10 min walk
  • Hanoi Giap Bat Station - 19 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Công cà phê - 2 min walk
  • San Ho - 3 min walk
  • Kimono - 4 min walk
  • Mr. Dakgalbi - 4 min walk
  • SumoBBQ - 4 min walk

About this property

Somerset Grand Hanoi

Somerset Grand Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 1790000 per vehicle. You can splash around at the outdoor pool, visit one of the 3 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. A fitness center and an outdoor tennis court are other highlights, and apartments offer conveniences like kitchenettes and washers/dryers. Fellow travelers love the room service and comfortable beds.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (2 per room, up to 22 lbs per pet)*

Property amenities

Pool/Spa

  • Outdoor pool
  • Spa tub
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Kid's club (surcharge)

Kitchenette

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Coffee/tea maker
  • Water dispenser

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: VND 245000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: VND 750000.0 per night

Bathrooms

  • Shower/tub combination
  • Hair dryer
  • Free toiletries
  • Slippers

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service
  • DVD player
  • TV in a common area

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • VND 577500 per pet per night
  • 2 per room (up to 22 lbs per pet)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Onsite shopping

Location highlights

  • Near a train station
  • In the business district
  • In the city center

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Shopping mall on site
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 185 rooms
  • 25 floors
  • 1 building
  • Built in 1997

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 245000 per person
  • Airport shuttle service is offered for an extra charge of VND 1790000 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 750000.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children up to age 11 costs VND 1790000 (roundtrip)

Pets

  • Pets are allowed for an extra charge of VND 577500 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Somerset Aparthotel Hanoi Grand
Somerset Grand Hanoi
Somerset Hanoi Grand
Somerset Grand Hanoi Hotel Hanoi
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Apartment
Somerset Grand Apartment
Somerset Grand
Somerset Grand Hanoi Aparthotel
Somerset Grand Aparthotel
Somerset Grand Hanoi Hotel
Somerset Grand Hotel Hanoi
Somerset Grand Hanoi Hanoi
Somerset Grand Hanoi Aparthotel
Somerset Grand Hanoi Aparthotel Hanoi

Frequently asked questions

Does Somerset Grand Hanoi offer free cancellation for a full refund?
Yes, Somerset Grand Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Somerset Grand Hanoi?
As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Somerset Grand Hanoi on Mar 1, 2023 start from $91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Somerset Grand Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Somerset Grand Hanoi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Somerset Grand Hanoi?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 22 lbs per pet. There's a charge of VND 577500 per pet, per night.
Is parking offered on site at Somerset Grand Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by Somerset Grand Hanoi?
Yes, an airport shuttle is available. The charge is VND 1790000 per vehicle roundtrip.
What are the check-in and check-out times at Somerset Grand Hanoi?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Somerset Grand Hanoi and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Somerset Grand Hanoi also has a sauna and a fitness center, as well as a garden.
Are there restaurants at or near Somerset Grand Hanoi?
Yes, there are 3 onsite restaurants. Nearby restaurants include Kimono (4-min walk), Mr. Dakgalbi (4-min walk), and SumoBBQ (4-min walk).
Does Somerset Grand Hanoi have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes an oven, a refrigerator, and a microwave.
Does Somerset Grand Hanoi have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Somerset Grand Hanoi like?
Somerset Grand Hanoi is in Hoan Kiem, a short 10-minute walk from Hanoi Railway Station and 10 minutes' walk from Hoan Kiem Lake.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.8/10

Amenities

8.5/10

Property conditions & facilities

Reviews

10/10 Exceptional

good sized rooms, well serviced and staff very helpful
Stewart, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean and beautiful!! Staff was really friendly and helpful!
Christina, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Spacious and comfortable. Staff is friendly. Location is convenient and close to many shops and restaurants. However, with multiple hospitals across the street and in the vicinity it is quite noisy because of the car and ambulance traffic.
Trung, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

TAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All staff were professional and helpful.
Deborah, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Great staff
Deborah, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Internet was slow, disconnecting then reconnecting. They sent IT person and it worked well after that. Great response time.
Deborah, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Professional, friendly staff, including doorman, room cleaners, laundry, etc
Deborah, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

We like the place and it’s location the staff always friendly . And their rooms are very good for longer stay .
Jurgen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vu, 3-night trip
Verified Hotels.com guest review