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1 room, 2 adults
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Somerset Grand Hanoi, Hanoi

4.5 stars
49 Hai Ba Trung StreetHoan Kiem District, Hanoi10000Vietnam, 800-491-6126
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Excellent4.3 / 5
Bar
Bar is awesome
Comfort
Rather comfortable
Pool
Great pool
Vibe
Vibe is not too good
206See all 206 Hotels.com reviews
From 530 reviewsTripAdvisor Traveller Rating

Somerset Grand Hanoi, Hanoi

Hotel Info: 866-539-8117

from $105
  • Deluxe Room, 3 Bedrooms
  • Executive Studio
  • Deluxe Room, 2 Bedrooms
  • Deluxe Room, 1 Bedroom
  • Executive Room, 1 Bedroom
  • Executive Studio
  • Executive Room, 2 Bedrooms
  • Executive Room, 3 Bedrooms
  • Executive Room, 2 Bedrooms
  • One bedroom executive room only
  • Executive Room, 1 Bedroom
  • Premier Room, 2 Bedrooms, Kitchenette
  • Deluxe Room, 2 Bedrooms
  • Premier Studio

At a glance

Key facts

Hotel size

  • This hotel has 185 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Free self parking

Also known as

  • Somerset Aparthotel Hanoi Grand
  • Somerset Grand Hanoi
  • Somerset Hanoi Grand
  • Somerset Grand Hanoi Hotel Hanoi
  • Somerset Grand Hotel Hanoi
  • Somerset Grand Hanoi Apartment
  • Somerset Grand Apartment
  • Somerset Grand

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000 per night

Buffet breakfast is offered for an extra charge of VND 214500 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1790000 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Playground on site
  • Bicycle rentals nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open daily.

Somerset Grand Hanoi, Hanoi’s small print

Also known as

  • Somerset Aparthotel Hanoi Grand
  • Somerset Grand Hanoi
  • Somerset Hanoi Grand
  • Somerset Grand Hanoi Hotel Hanoi
  • Somerset Grand Hotel Hanoi
  • Somerset Grand Hanoi Apartment
  • Somerset Grand Apartment
  • Somerset Grand

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000 per night

Buffet breakfast is offered for an extra charge of VND 214500 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1790000 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 206 reviews

Somerset Grand Hanoi, Hanoi
Excellent4.0 / 5
We have stayed at the Somerset a couple of times before. Location is great. Staff is still as helpful as ever. Room is very spacious but looking dated, especially bathrooms, caulking coming off, tiles grout needs scrubbing, some tiles are cracking.
5 night romance trip
Somerset Grand Hanoi, Hanoi
Excellent4.0 / 5
Worth the money!
We had a great stay in somerset grand hanoi. The staff were helpful and friendly. The location was great, within walking distance to the old quarters, museum, and food. Room was spacious and clean. We will stay there again if we do visit hanoi in the future.
2 night family trip
Somerset Grand Hanoi, Hanoi
Excellent4.0 / 5
Great Location
The staff made our stay bearable. The little grocery store behind the hotel is a big help and convenience. can't beat the location! 5 min to Hoan Kiem Lake and old town, 36 streets of Retail Therapy!. But The property is in need of remodeling, the room we had was 3 bedrooms, very spacious but the it's just old, you can smell of old carpet as you walked in the room. There's actually a renovate going on. Once It's done, I would certainly stay again.
2 night family trip
Somerset Grand Hanoi, Hanoi
Excellent4.0 / 5
Good value, but has its drawbacks
The size of the rooms makes this place a good value for the money. We had the two room floor plan and it was very spacious and modern. The downside is we were on a lower floor facing a major street and it was noisy. Try to get a high floor. Also, I was disappointed the pool was not heated and appeared to be in need of some renovations. If you want to be near the center of everything this place is good. If you are looking for a quiet resort atmosphere, try the larger hotels further from city.
8 night trip with friends
Somerset Grand Hanoi, Hanoi
Outstanding5.0 / 5
Perfect for family of four!
We stayed here six years ago and were very pleased so we booked again for our recent trip. We heard it had been renovated and we did see improvements--much better wi-fi and newer TV and appliances. Overall, we were very happy with the hotel. Hotel staff members were all very helpful and friendly and speak excellent English. The apartments are spacious, perfect for our family of four. We really booked this hotel because of all the extra space for our family at a very reasonable price. Very very comfortable for a family (two children ages 14 and 7). Tiny complaint that the directions for appliances (stove, washer dryer) were not very clear so we struggled a bit to get everything to work. However, helpful staff quickly came to our rescue. Would highly recommend and we will stay here again.
10 night family trip

See all reviews

Somerset Grand Hanoi, Hanoi

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