All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Sheraton Hanoi Hotel, Hanoi

5-star5 stars
K5 Nghi Tam, 11 Xuan Dieu RoadTay Ho District, Hanoi10000Vietnam

Lakefront hotel with 2 restaurants, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
Very Good8.2
Breakfast
Tasty breakfast
Pool
Great pool
Service
Fantastic service
Value for money
Fairly good value for money
84See all 84 Hotels.com reviews
From 1,547 reviewsTripAdvisor Traveller Rating

Sheraton Hanoi Hotel, Hanoi

from $80
  • Club Room
  • Deluxe Room
  • Grand Room (Grand Deluxe)
  • Suite
Want more choice? Check out our other properties in Hanoi.

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 7 km
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

Sheraton Hanoi Hotel, Hanoi’s small print

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

Wired Internet access is available in guestrooms for USD 17.65 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Hanoi Hotel, Hanoi

Landmarks

  • Heart of Hanoi
  • Ho Chi Minh Mausoleum (42-minute walk)
  • Syrena Shopping Center (8-minute walk)
  • Tran Quoc Pagoda (27-minute walk)
  • Quan Thanh Temple (32-minute walk)
  • Cua Bac Church (36-minute walk)
  • Hang Dau Water Tower (38-minute walk)
  • Presidential Palace (41-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 35-min drive
  • Hanoi Railway Station 13-min drive
  • Hanoi Long Bien Station 17-min drive
  • Hanoi Gia Lam Station 17-min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Sheraton Hanoi Hotel, Hanoi

Is the description of this hotel not correct? Tell us