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Sheraton Hanoi Hotel, Hanoi

5 stars5 stars
K5 Nghi Tam, 11 Xuan Dieu RoadTay Ho District, Hanoi10000Vietnam, 855-239-9480
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Excellent4.0 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
81See all 81 Hotels.com reviews
From 1,360 reviewsTripAdvisor Traveller Rating

Sheraton Hanoi Hotel, Hanoi

Hotel Info: 855-239-9480

from $100
  • Grand Room
  • Deluxe Room (Grand)
  • Business at Sheraton Hanoi
  • Executive Room, 1 Double or 2 Twin Beds (Club)
  • Suite
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Club Room
  • Stay at least 3 consecutive nights and receive 20% off
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 299 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 7 km

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 26 for adults and USD 13 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 17.65 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

Sheraton Hanoi Hotel, Hanoi’s small print

Also known as

  • Hanoi Hotel Sheraton
  • Hanoi Sheraton
  • Hanoi Sheraton Hotel
  • Hotel Sheraton Hanoi
  • Sheraton Hanoi
  • Sheraton Hanoi Hotel
  • Sheraton Hotel Hanoi
  • Sheraton Hotel Hanoi Hotel

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35.31 per night

Buffet breakfast is offered for an extra charge of USD 26 for adults and USD 13 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 17.65 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 81 reviews

Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Great hotel option in Hanoi
Convenient location, everything easily accessible. Nice to be outside of the hustle and bustle of the center of town
4 night trip with friends
Sheraton Hanoi Hotel, Hanoi
Good3.0 / 5
X
Average hotel, located away from the old quarter, few good restaurants at walking distance, poor wifi. Attentive staff. For the price not bad
1 night trip
Sheraton Hanoi Hotel, Hanoi
Excellent4.0 / 5
Nice but location is a bit away from the center
Nice but location is a bit away from the center
3 night business trip
Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Super experience at the Hanoi Sheraton
It was an awesome stay, perfect in all respects.
1 night romance trip
Sheraton Hanoi Hotel, Hanoi
Outstanding5.0 / 5
Highly recommended
Great place. Highly recommended to all those looking to enjoy Hanoi without the chaos of innercity Hanoi.
1 night romance trip

See all reviews

Sheraton Hanoi Hotel, Hanoi

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