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Hanoi Crystal Hotel, Hanoi

3-star3 stars
No. 9A, Hang Thung StreetHoan Kiem District, Hanoi10000VietnamGreat location! See map

Lakefront hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Enjoyable Stay ,good location with close shopping area.Mar 9, 2016
  • This is first time I have stayed this range of hotel. It got very good location. Staffs…Dec 26, 2015
54See all 54 reviews
From 251 reviewsTripAdvisor Traveller Rating

Hanoi Crystal Hotel, Hanoi

from $33
  • Superior Room (With Window)
  • Deluxe Room, View (Late Check Out till 2:00pm)
  • Family Room, View
  • Superior Triple Room
  • Triple Room (With Large Window)
  • Honeymoon Suite

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *

  • Train station pickup *


  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
  • Daily housekeeping

Special features


Onsite venue - This restaurant specializes in international cuisine.

Hanoi Crystal Hotel, Hanoi’s small print

Also known as

  • Hanoi New Star Hotel
  • New Star Hanoi
  • New Star Hotel Hanoi
  • Hanoi Crystal Hotel
  • Hanoi Crystal


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of VND 225000

Late check-out can be arranged for an extra charge of VND 225000

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 720000 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hanoi Crystal Hotel, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 7 min walk
  • Temple of Literature - 33 min walk
  • Ho Chi Minh Mausoleum - 36 min walk
  • Thang Long Ca Tru Theatre - 4 min walk
  • Ancient House - 5 min walk
  • Ngoc Son Temple - 6 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 24 min walk
  • Hanoi Gia Lam Station - 11 min drive
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Hanoi Crystal Hotel, Hanoi

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