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1 room, 2 adults

Hanoi Crystal Hotel, Hanoi

3-star3 stars
No. 9A, Hang Thung StreetHoan Kiem District, Hanoi10000Vietnam

Lakefront hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here


  • Enjoyable Stay ,good location with close shopping area.Mar 9, 2016
  • This is first time I have stayed this range of hotel. It got very good location. Staffs…Dec 26, 2015
39See all 39 reviews
From 263 reviewsTripAdvisor Traveller Rating

Hanoi Crystal Hotel, Hanoi

from $53
  • Superior Room (With Window)
  • Deluxe Room, View (Late Check Out till 2:00pm)
  • Family Room, View
  • Triple Room (With Large Window)

What’s around Hanoi Crystal Hotel, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Temple of Literature - 33 min walk
  • Ho Chi Minh Mausoleum - 35 min walk
  • Ceramic Road - 3 min walk
  • Thang Long Ca Tru Theatre - 4 min walk
  • Denmark Embassy - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Railway Station - 24 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 12:30 PM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available on request) *

  • Train station pick-up *


  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
  • Daily housekeeping

Special features


Onsite venue - This restaurant specializes in international cuisine.

Hanoi Crystal Hotel, Hanoi’s small print

Also known as

  • Hanoi New Star Hotel
  • New Star Hanoi
  • New Star Hotel Hanoi
  • Hanoi Crystal Hotel
  • Hanoi Crystal


Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of VND 225000 (subject to availability)

Late check-out can be arranged for an extra charge of VND 225000

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 720000 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 39 reviews

Hanoi Crystal Hotel, Hanoi
Very Good8.0
Family Stay in Hanoi
Great location for us to discover Hanoi in a short time. We had a family room which was great but there was very little room to move or put any bags. Beds were quite hard too but the room was clean and the location great so it was Ok for us.
Fiona, au2 night family trip
Hanoi Crystal Hotel, Hanoi
Very Good8.0
The staffs are friendly and accommodating. Location is great!
Judith, as2 night trip
Hanoi Crystal Hotel, Hanoi
Central, friendly staff but in poor condition
Central, friendly staff but very old and in poor condition hotel and room.
IOANNA, gb2 night trip with friends
Hanoi Crystal Hotel, Hanoi
Good Budget hotel.
Hotel is located in a Good neighbourhood which is right in the old quarter of Hanoi. Hotel breakfast is quite average. It could have been better. Very hospitable staff which makes the stay quite comfortable.
Ashwin, in1 night trip with friends
Hanoi Crystal Hotel, Hanoi
Hotel with small front porch for taxi to stop
First room is smelly (previous occupant may be a smoker). Second room door can not lock. Third room air-conditioning no control. What else if I continue don't have to rest.
A Traveler, sg1 night trip with friends

See all reviews

Hanoi Crystal Hotel, Hanoi

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