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Aurora Premium Hotel & Spa

Photo gallery for Aurora Premium Hotel & Spa

Bar (on property)
32-inch flat-screen TV with cable channels, TV
Minibar, in-room safe, desk, laptop workspace
32-inch flat-screen TV with cable channels, TV
Minibar, in-room safe, desk, laptop workspace

Overview of Aurora Premium Hotel & Spa

Aurora Premium Hotel & Spa

3.5 star property
Central hotel with full-service spa, connected to a shopping center, near Thang Long Water Puppet Theatre

9.4/10 Exceptional

39 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
  • Spa
The price is $63
Price available on 12/21/2022
Map
61 Hang Be, Hoan Kiem, Hanoi, Ha Noi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 2 min drive
  • Hanoi Opera House - 5 min drive
  • St. Joseph's Cathedral - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 44 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Tandoor Indian Cuisine - 2 min walk
  • WannaWaffle? - 2 min walk
  • Avalon Cafe Lounge - 2 min walk
  • Café Dinh 13 - 2 min walk
  • Haka Coffee - 2 min walk

About this property

Aurora Premium Hotel & Spa

Putting you within a 10-minute drive of Hoan Kiem Lake, Aurora Premium Hotel & Spa features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 350000 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Deli Spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of VND 120000 for adults and VND 100000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 260000.0 per night
  • Airport shuttle service for children up to age 5 costs VND 350000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Aurora Premium & Spa Hanoi
Delicacy Central Hotel Spa
Aurora Premium Hotel & Spa Hotel
Aurora Premium Hotel & Spa Hanoi
Aurora Premium Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Aurora Premium Hotel & Spa offer free cancellation for a full refund?
Yes, Aurora Premium Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aurora Premium Hotel & Spa?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Aurora Premium Hotel & Spa on Dec 21, 2022 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aurora Premium Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Aurora Premium Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Aurora Premium Hotel & Spa?
Sorry, there's no onsite parking at Aurora Premium Hotel & Spa.
Is airport shuttle service offered by Aurora Premium Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.
What are the check-in and check-out times at Aurora Premium Hotel & Spa?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Aurora Premium Hotel & Spa and nearby?
Aurora Premium Hotel & Spa has a spa.
Are there restaurants at or near Aurora Premium Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Always (4-min walk).
What's the area around Aurora Premium Hotel & Spa like?
Aurora Premium Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 8 minutes' walk from Hanoi Old City Gate. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Nice hotel, great reception staff
The hotel is in a great location in the old city. Receptions staff was wonderful and accommodating. Rooms were clean and comfortable. Nice breakfast buffet to start the day. After checkout and while at the airport, my flight was to be cancelled and I would need a room for the night (at 1:00 AM). I messaged the staff for possible return and that I might need a room. Their response was immediate and positive. Luckily I did not need the room as the flight resumed. I sent another note to the hotel and they were able to cancel. Thank you so much. The only issue I had was with one of my credit cards. It could not be processed for some reason. They provided two options, another card, or cash from ATM. The second credit card worked. I do not know where the issue was, but it did not cause a problem. I definitely recommend this hotel.
Robert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic stay at the hotel. The hotel was clean and easy to navigate.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Feng, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Best Hotel in Hanoi
Great location, fantastic rooms, nice restaurant and a cool Sky Bar. Best hotel I have stayed in for years and I cannot thank the front office manager Sophia for her kind hospitality during our stay. Will be back for sure.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this spot!
This was my first hotel when arriving in Vietnam and I wish my stay was longer and/or all other hotels I stayed provided as premium service and welcome feel as Delicacy did. The hotel was in such a prime spot! Walking distance to everything I wanted to see and everywhere I wanted to eat (most importantly :) The rooms were extremely clean, modern. Beds were comfy and large and shower was hot. The room had heat amenities as well as a safe for valuables although I never felt the need for extra security but it is nice to have. The staff was so friendly and helpful. I found myself chilling in the lobby just chatting like we were old friends. Even joking around like we knew each other for more than a couple days. That was a great feeling traveling solo having somewhere to come back to and it feels like a home away from home. I celebrated not only Lunar New Year but my birthday as well while staying at the hotel and the staff went above and beyond to make both celebrations special. The rooftop is great, the fireworks on New Years were an experience to remember. Lastly, the spa was AMAZING! The therapists were extremely professional and skilled. I really enjoyed this feature of the hotel. I'd like to specifically give a big thanks to Linh, Sophia, and Tommy. Being a solo traveler, I really appreciated Linh taking the time to chat and keep me company while I relaxed in the lobby lounge. All of them went out of their way to make this more than just a stay at a hotel.
Timothy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff at this hotel was what really made this place exceptional. They greeted us upon check in, served a welcome tea, provided information on the hotel, map and area, and personally walked us to our room and discussed where breakfast and the sky bar was. The next morning a different staff person knew our name, it helped to really personalize the experience. I cannot speak highly enough about the staff here. We have never experienced service this exceptional even in other 5 star hotels. The room itself was clean, modern, the breakfast was good and the skybar was a nice way to end the night. The hotel itself is an 11/10 in location, central and within walking distance to everything. We wish we could have booked more days here!
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

the staff and service were nothing short of amazing. It made our trip to Hanoi so much more memorable as they helped with planning every detail. Great spa, restaurant and roof top area with panoramic view of Hanoi. Highly Recommend!!!
Steve, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Drastic stay great hotel.
The service from the staff was exemplary. They made sure our missing flight baggage arrived safely at the hotel for our return. The staff are friendly and go our of their was to be helpful. The rooms are very comfortable indeed.
Adrian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

I had a very nice room w a balcony. And the staff were lovely. Willing to help with whatever they could.
4-night trip
Verified Expedia guest review