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JM Marvel Hotel & Spa

Photo gallery for JM Marvel Hotel & Spa

Front of property
Marvel Balcony | View from room
Deluxe Cozy Double Room | Minibar, in-room safe, desk, rollaway beds
Honeymoon Marvel Balcony | Minibar, in-room safe, desk, rollaway beds
Honeymoon Marvel Balcony | View from room

Overview of JM Marvel Hotel & Spa

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JM Marvel Hotel & Spa

4.0 star property
4-star hotel with restaurant, near Hoan Kiem Lake

9.6/10 Exceptional

393 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
The price is $75
Price available on 12/4/2022
Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 9 min walk
  • St. Joseph's Cathedral - 4 min drive
  • Hanoi Old City Gate - 2 min drive
  • Hanoi Opera House - 9 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Mỹ Phồ - 2 min walk
  • Red Bean Trendy Restaurant - 2 min walk
  • The Hanoi Social Club - 3 min walk
  • Grandma's - 3 min walk
  • Nun Changed Dac Kim-분짜 - 3 min walk

About this property

JM Marvel Hotel & Spa

JM Marvel Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 20.8 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Free babysitting

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 01 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)

Languages

  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Does JM Marvel Hotel & Spa offer free cancellation for a full refund?
Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JM Marvel Hotel & Spa?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at JM Marvel Hotel & Spa on Dec 4, 2022 start from $75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JM Marvel Hotel & Spa?
This property confirms that guests are provided with hand sanitizer. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at JM Marvel Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at JM Marvel Hotel & Spa?
Sorry, there's no onsite parking at JM Marvel Hotel & Spa.
Is airport shuttle service offered by JM Marvel Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
What are the check-in and check-out times at JM Marvel Hotel & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at JM Marvel Hotel & Spa and nearby?
JM Marvel Hotel & Spa has spa services.
Are there restaurants at or near JM Marvel Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Tranquil Books & Coffee (3-min walk), An Café (3-min walk), and Hanoi Garden Restaurant (4-min walk).
What's the area around JM Marvel Hotel & Spa like?
JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Very Good

Oh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel with Great Service!
Hotel is located on the edge of Old Hanoi, so it is about a 5-10 minute walk from the centre of the activity and Hoan Kiem Lake. The hotel is quite modern and rooms are spacious. The wifi worked well. A big plus is the complimentary breakfast offered at the hotel, which is a buffet style with a variety of Western and Asian options, including items that can be cooked to order. On the roof, there is a bar, which offered some nice views of the skyline, but there wasn't a large variety of drinks to choose from. There is a spa at the hotel, but unfortunately I did not have time to visit so I could not review this amenity. Overall, the best part of the hotel was the staff at the front desk as well as the staff in the restaurant. They were very helpful and accommodating, offering tips and advice to travellers on a variety of items. For example, I was heading on the overnight train from Hanoi to Sapa (Lao Cai) and I was asked if I wanted to shower in the spa before heading on my trip, which was very welcomed given that I was out during the day and the temperature was in the high 20s (Celsius). The gentleman at the front desk also offered some good tips on the timing of the bus ride for my return trip to Hanoi. The staff certainly made my stay extra special - kudos to them all for their hospitality!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

lien, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel in Hanoi Old Quarter
The hotel was well-situated in the Old Quarter, away from the hustle and bustle, but within an easy 5 to 10 minute walk away from the centre of things and Hong Kiem Lake. The best part of this hotel is the staff and service. The staff certainly went out of their way to help me out, and truly made me feel welcomed and valued. For example, I needed to order some food to take away for an overnight train trip, and they kindly helped me pick a dish that was suitable and asked the kitchen staff to package it properly even though this was not their usual offering. The room and amenities were also very good, with good wifi. The hotel also boasted shower rooms, which I was able to use after check out, but before my overnight train ride. This was much appreciated and certainly made my day. The only area criticism is regarding the age of the hotel - the elevator does not go to the top two floors (the restaurant and the bar). It was slightly inconvenient but certainly not a major issue for me, although it could be an issue for others. Otherwise, I had an excellent stay at the hotel and would certainly recommend this property to others in the future. To the staff: keep up the great work - you are certainly the pride and joy of the hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edmund, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

the staff prepared the room for our 30th wedding anniversary
Felix, 4-night trip
Verified Hotels.com guest review

6/10 Good

Ok Stay, could have been better tho
Stayed at the Balcony room. Didn't appreciate that the potted plant had a pool of stagnant water, with the room having mosquitoes Overall the room is clean though very small. The bed is comfortable. Noise from the hallway is hardly blocked, You will hear your neighbors coming and going. The staff are very helpful and willingly looking for feedback. I believe the hotel should improve on feedback given
Aaron, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel - would stay there again for sure!
Vy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service staff, comfortable and clean rooms! Kindly accomodated our late check out request as the room was not immediately needed. Will be back for sure!
Mohamad Rizuan, 2-night romance trip
Verified Expedia guest review