The Emissary Hanoi Hotel & Spa

Property class: 4
Spa hotel near Hoan Kiem Lake

Choose dates to view prices

The Emissary Hanoi Hotel & Spa is a 4.0-star hotel located in Hanoi's Old Quarter, ideal for relaxation seekers and families. The hotel features a restaurant and bar & lounge, perfect for unwinding after a day of exploring nearby attractions like Hoan Kiem Lake and The Old Quarter Gallery. Guests can enjoy the outdoor terrace and grill area for a refreshing experience. Free Wi-Fi is available throughout the property, ensuring connectivity during your stay. Enjoy Art Deco-style accommodations designed for comfort and convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$44 nightly
The total price is $48
Oct 20 - Oct 21
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a nightstand, a desk with a chair, a bathroom with a sink and mirror, and a door leading to another room.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

A hotel room with a bed, a TV displaying 'BREAKING NEWS', a bedside table with a lamp, a mirror, and a bathroom with a sink and toilet.

Executive Suite, City View

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Junior Suite, Balcony

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, City View

A hotel room with a bed, a TV displaying 'BREAKING NEWS', a bedside table with a lamp, a mirror, and a bathroom with a sink and toilet.

Family Room, City View

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Connecting Room With Balcony

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Connecting Room With Balcony

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double or Twin Room, City View

A hotel room with two beds, a wooden floor, a large window with curtains, and a wall-mounted TV.

Deluxe Double or Twin Room, City View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Quadruple Room With City View

A hotel room with two beds, a nightstand with a lamp, a phone, a cup, and a picture frame.

Quadruple Room With City View

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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A modern hotel room with a large bed, a desk, and a window with curtains.
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  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
9.2 out of 10, Wonderful, 54 reviews
$35 nightly
The price is $38
Oct 20 - Oct 21
Total with taxes and fees
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About the neighborhood

Map
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • The Old Quarter Gallery - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hà Đông Station - 15 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 29 min walk

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Bánh Mỳ Bà Dần - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Authentic Hotel - ‬4 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk

About this property

The Emissary Hanoi Hotel & Spa

  • When you stay at The Emissary Hanoi Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 55 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite carport
    • Offsite parking within 656 ft (VND 200000 per day)

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Paradise Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

Fees & policies

Parking

  • Parking is available nearby and costs VND 200000 per day (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

Also known as

Hanoi Paradise Center & Hanoi
Hanoi Paradise Center Hotel & Spa Hotel
Hanoi Paradise Center Hotel & Spa Hanoi
Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Frequently asked questions

Does The Emissary Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, The Emissary Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Emissary Hanoi Hotel & Spa?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at The Emissary Hanoi Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Emissary Hanoi Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities like spa services.

Are there restaurants at or near The Emissary Hanoi Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around The Emissary Hanoi Hotel & Spa like?

The Emissary Hanoi Hotel & Spa is a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Opera House.

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Reviews

The Emissary Hanoi Hotel & Spa Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Amenities

9.4

Staff & service

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Toilet
Bed
Location
Shower

Reviews

Verified review

8/10 Very good

Very accessible to everything. Staff very accommodating & friendly.
Verified review

10/10 Exceptional

A very good boutique hotel located on an alley. Great location. All the staff are very friendly and helpful. Breakfast is really good. We will definitely come back here when we visit Hanoi again.
Verified review

8/10 Very good

Good location, super friendly and helpful staff
Verified review

8/10 Very good

Friendly staff, many spoke English. Breakfast was authentic and delicious!
Verified review

8/10 Very good

Conveniently located
Verified review

8/10 Very good

Great location and customer service is impeccable. Rooms are small leaving no room for suitcases. Also, the walls are pretty thin, it was very loud at night and in the early morning. Great location! Near the lake, shopping, food, massages and so much more.
Verified review

10/10 Exceptional

sweet, nice and service-oriented staff
Verified review

10/10 Exceptional

Our room was a little bit small and the climatisation wasn’t strong enough. But other than that, everything was perfect! The breakfast was more than excellent and the staff (special mention to Celina) was adorable!
Verified review

8/10 Very good

The room was ok. Didn't look like a room you'd see In a 4 star hotel (looked more 2/3stars). The room didn't have a view outside instead, a corner was curtained off and behind it was what looked like a shaft. The room doesn't have enough plug sockets. If you use a travel adapter of a certain size, you lose access to one socket. I also don't like hotels that give mini shampoo/shower gel bottles and tiny bars of soap. Should just have large containers of them near the sink and shower. Breakfast had very limited vegetarian options and flies were seen when eating. The staff were extremely good and polite. The woman that works there too (might be the manager) would greet everyone and ask about their day. The place is located in an alleyway but is very close to all the action in central Hanoi.
Verified review

4/10 Fair

The Old Quarter is exciting at first, but it quickly becomes hectic, loud, and overwhelming. Cafés and shops are everywhere, but this atmosphere exists throughout much of Hanoi, and taxis are very inexpensive—so staying right here isn’t necessary. My experience at this hotel was disappointing. The room layout was awkward and cramped, making it difficult to move around. I was traveling solo but placed in a family-style room with multiple beds and a strange layout. There was no nightstand, outlets were poorly placed, the refrigerator barely worked, and the TV was dated with inaccessible HDMI ports. The biggest issue was the air conditioning. Even set to 19–20°C, the room stayed warm during the day and only cooled slightly late at night. Noise was also a problem, with loud housekeeping early in the morning and poor sound insulation. I also experienced smoke odor late at night. Staff was polite and listened, but the alternative room shown later was actually smaller and felt like a downgrade. I paid $75–78 USD, but the room felt worth closer to a lot less at least until they fix their problems. I would not stay here again. I would have gave a one star, but the two stars was because the lady at the front desk was nice and listened but my overall experience was still not great.
Verified review

10/10 Exceptional

Like other places the sound insulation can be a bit lacking but otherwise our stay was excellent.
Verified review

10/10 Exceptional

Excellent stay. Emma on reception was extremely helpful with recommendations too!
Verified review

2/10 Poor

Traveling as a family, we booked 2 big family rooms. When checking in late at night, we were given 2 tiny rooms and they insisted we got the rooms we had booked. The next morning, they told us they had made a mistake and we would get new rooms when we got back later that evening. One of the new rooms smelled like RAW SEWAGE and we had to spend the night with 2 kids, trying not to vomit. Never again!
Verified review

10/10 Exceptional

Dejlig overnatning centralt beliggende i Hanoi.
Verified review

6/10 Good

Cerca de los principales puntos turísticos pero dentro de una calle muy fea, la primera impresión es muy mala. El desayuno es bueno y la habitación cómoda .
Verified review

6/10 Good

A equipe de funcionários é super atenciosa, profissional e gentil. O local onde fica o hotel é deplorável. Você entra num beco sujo e fedorento para poder acessar o hotel. A limpeza do quarto deixou muito a desejar.
Verified review

10/10 Exceptional

車が多く走る通りから路地を入った所にあるのて通りの喧騒とは無縁です。部屋には洋服ダンス、金庫、小冷蔵庫がありました。350ccの水を一日２本くれます。 朝食はおいしいです。作りたての卵料理を出してくれます。従業員は親切です。 歩いて1分のところにコインランドリーができました。
Verified review

10/10 Exceptional

はじめはこんな所にホテルがあるのかな？という立地ですが、ホテルの中はとても綺麗でクラシカルな雰囲気がとても素敵です。 エマさんをはじめ、スタッフの皆さんも丁寧に優しく接してくれました。
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional