"The hotel was comfortable but the furniture felt a bit outdated but it's clean. One issue I had was with the washer and dryer—the machine washed properly, but it didn’t dry the clothes well, which was inconvenient.
The highlight of this hotel is definitely the pool, it’s beautiful and well-maintained. I mainly chose this hotel for the pool and water park, which were great. However, I was disappointed that there is an additional $25 fee per person to access the water park, and this was not clearly mentioned during the reservation process.
Inside the hotel, especially at the front desk area, the atmosphere was excellent. They offer entertainment for kids, including games and a small cinema, which is a big plus for families. The service overall was very good, and I appreciated the complimentary popcorn—they were a nice touch.
The restaurant was good, but one downside is that there are no breakfast options available. There is only a Starbucks on-site, and they do not accept cash, which may be inconvenient for some guests.
Overall, the hotel has some great amenities, especially for families, but there are a few areas that could be improved, particularly in transparency about extra fees and updating the furniture."