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Suburban resort with 3 restaurants, near Lake Buena Vista Factory Stores
I felt very safe staying at this resort during COVID. I appreciate the extra health…
Feb 12, 2021
Excellent resort. Great pool and water slide for kids. Nice room. Very close to all…
Feb 11, 2021
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Self parking costs USD 15.98 per day with in/out privileges
Valet parking costs USD 21.30 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)
Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
Deposit: USD 50 per day
Pet deposit: USD 125.00 per stay
Resort fee inclusions:
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Mr. Steven Brown made our stay even better with his great customer service. Such a kind gentleman. Wish there were more people like him in the world. The stay was perfect. Hotel was clean and overall social distancing was good. I would go back in a heartbeat.
Francis, 3 night family trip, Feb 3, 2021
Verified Hotels.com guest review
When we arrived we were not offered any upgrades or VIP rewards. The bathroom shower head had a lot of build up so the pressure was poor. The bathtub/shower was very dingy and looked very old. It was not our typical disney hotel experience that we arebus to at all. There wer very limited options for food and the amenities were limited to the pool. It was pur Anniversary weekend and we had hoped for a much better experience.
2 night trip, Jan 29, 2021
Verified Hotels.com guest review
Room was amazing value and resort is clean and beautiful.
Wilber Don, 2 night trip, Jan 22, 2021
Verified Hotels.com guest review
Overall the stay here was alright, definitely a good value and alternative to the crazy expensive Disney resorts. There’s a few abnormalities worth mentioning, one being that you have to specifically request getting your suite cleaned and nobody told us and when I dialed the operator they were rather condescending and told me I received a paper with instructions. Okay but does everybody read those? It would take 2 seconds for somebody at check in to mention it instead I had to deal with a room not made up for days. The staff was very nice apart from that tho, the food was decent and the security staff were fantastic finding a lost purse in no time. The rooms were spacious but not exactly modern or well equipped. No outlets on bedside lamps or USB or anything, just an awkwardly placed outlet behind the bed. The jacuzzi in the room was a welcome addition after long walks around theme parks. The lobby was clean and nicely decorated for the holidays, and the hot tubs were closed due to Covid restrictions. Overall, good value, not a lot of frills but if you’re looking for a non-themed style resort at a good value it’s definitely alright. Parking was $10/day.
2 night trip, Dec 31, 2020
Verified Hotels.com guest review
We really enjoyed our stay for the week. We had a family trip to Disney. Very easy access to all parks and Disney Springs. We will come back soon.
Steve, 6 night family trip, Dec 28, 2020
Verified Hotels.com guest review
Rooms are dark tone and funky looking. Makes it hard to tell if the room had been cleaned well. The rugs in the room need shampooing very dingy looking.
Evelyn, 2 night trip, Dec 28, 2020
Verified Hotels.com guest review
Hotel was very clean. A little dated but still nice. Didn’t appear to have a lot of employees I’m sure that was due to COVID. made the lines kind of long at times but we understood. Pillows were a little hard. Heat wasn’t really working in our room. Overall a good experience. Would like to come back after COVID is gone.
Brittany, 1 night trip, Dec 26, 2020
Verified Hotels.com guest review
It was a great experience pool was fantastic I’ll stay there again on my next trip
4 night family trip, Dec 23, 2020
Verified Hotels.com guest review
The reception and checking was fast and efficient. The Venetian Chop Restaurant is superb with excellent and prompt service, scrumptious meals and dedicated attention. The hotel rooms are very comfortable, the only issue is there are not easy nor accessible outlets for phone or electrical devices. Very good overall experience.
Henry, 1 night business trip, Dec 19, 2020
Verified Hotels.com guest review
Rooms could’ve been cleaned better but overall, it was a nice stay.
Randy, 4 night trip, Dec 15, 2020
Verified Hotels.com guest review