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Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel

Family-friendly resort with free water park, near Disney Springs®

From
$70

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1 / 40Hotel Front
14500 Continental Gateway, Orlando, 32821, FL, United States of America
7.4.Good.
  • Dirty , requested a pack n play and didn't get it till the next day and 2 requests later.…

    Nov 22, 2021

  • I’ve never been to a hotel where they don’t clean the room and bring you fresh towels…

    Nov 21, 2021

See all 2,196 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Dining options
Shopping

The following facilities are closed seasonally each year. They will be closed from December 5 to December 15:
  • Golf course
  • One of the swimming pools
  • Water park
    • Parking available
    • Pool
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 777 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 1 outdoor pool and 2 spa tubs
    • Free water park
    • Breakfast available

    Feel at home

    • Children's pool
    • Playground on site
    • Sofa bed
    • Microwave
    • Refrigerator
    • Private bathroom

    What’s around

    • Disney's Hollywood Studios® - 4.2 mi / 6.8 km
    • Disney Springs® - 4.5 mi / 7.3 km
    • Epcot® - 6.2 mi / 10 km
    • Disney's Animal Kingdom® Theme Park - 6.6 mi / 10.7 km
    • Orange County Convention Center - 7.6 mi / 12.2 km
    • Magic Kingdom® Park - 8.3 mi / 13.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Suite
    • Family Suite, 2 Bedrooms
    • Family Suite, 2 Bedrooms
    • Suite, 1 Bedroom
    • Family Suite, 3 Bedrooms
    • Family Suite, 2 Bedrooms, Accessible
    • Family Suite, 3 Bedrooms, Accessible
    • Suite, 1 Bedroom

    What’s around

    Landmarks

    • Disney's Hollywood Studios® - 4.2 mi / 6.8 km
    • Disney Springs® - 4.5 mi / 7.3 km
    • Epcot® - 6.2 mi / 10 km
    • Disney's Animal Kingdom® Theme Park - 6.6 mi / 10.7 km
    • Orange County Convention Center - 7.6 mi / 12.2 km
    • Magic Kingdom® Park - 8.3 mi / 13.3 km
    • Universal Studios Florida - 10.6 mi / 17.1 km
    • Universal’s Islands of Adventure - 10.6 mi / 17.1 km

    Getting around

    • Orlando International Airport (MCO) - 22 min drive
    • Kissimmee, FL (ISM-Kissimmee Gateway) - 12 min drive
    • Kissimmee Station - 15 min drive
    • Orlando Station - 22 min drive
    map
    See on map
    14500 Continental Gateway, Orlando, 32821, FL, United States of America

    At a glance

    Hotel size

    • This hotel has 777 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4 PM-anytime
    • Check-out time is 10 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Parking

    • Onsite self parking (USD 15 per day)
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar

    Things to do

    • Number of outdoor pools - 1
    • Children's pool
    • Fitness facilities
    • Number of spa tubs - 2
    • Basketball on site
    • Miniature golf on site
    • Playground on site
    • Golfing nearby
    • Free water park access
    • Waterslide
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Arcade/game room
    • Billiards or pool table

    Working away

    • 24-hour business center
    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 7850
    • Conference space size (meters) - 729
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Year Built - 1999
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Sofa bed
    • Sofa bed size double

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    Lakeside Breakfast Cafe - This buffet restaurant specializes in American cuisine and serves breakfast only.

    Antonios Pizzeria - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

    Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

    Hersheys Ice Cream - Onsite café. Open daily.

    Lagoon Waterpark Bar - Onsite bar. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 49.00 per accommodation, per night
    • Resort fee inclusions:
      • Pool access
      • Fitness center access
      • Sporting facilities or equipment
      • Children's club/arcade access
      • Business center/computer access
      • Concierge service
      • Housekeeping
      • Additional inclusions
      • WiFi access (may be limited)

    Optional extras

    • Buffet breakfast is offered for an extra charge of USD 22.95 for adults and USD 9.95 for children (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs USD 15 per day

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

    Also known as

    • Nickelodeon Resort
    • Nickelodeon Suites Resort
    • Holiday Inn Resort Suites Waterpark
    • Holiday Inn Orlando Suites Waterpark
    • Holiday Inn Suites Waterpark
    • Holiday Inn Resort Orlando Suites Waterpark
    • Nickelodeon Resort Suites
    • Nickelodeon Suites
    • Nickelodeon Suites Orlando
    • Holiday Inn Resort Orlando Suites Waterpark
    • Nickelodeon Suites Resort Orlando
    • Resort Nickelodeon
    • Nick Hotel Orlando
    • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 15 per day.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4 PM - anytime. Check-out time is 10 AM. Express check-out is available.
    • Yes, Lakeside Breakfast Cafe offers American cuisine. Nearby restaurants include Cicis (2.1 mi), Dunkin' Donuts (2.1 mi), and Chick-fil-A (2.5 mi).
    • Onsite recreation at Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel includes basketball. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a waterslide and a fitness center. Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel also has an arcade and a garden.
    7.4.Good.
    • 4.0.Fair

      Don’t waste your money staying here!

      Unfriendly staff at check-in, the room was dirty- flooring was peeling up, bathroom shower was dirty and needs updated. I had to request clean towels as they never came to clean the room over a multi-day stay. The breakfast at the hotel we had to pay for and was not great.

      Melanie, 2 night family trip, Nov 16, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not good.

      Other than the pool / waterpark, the hotel is not good. Rooms were not clean. Flooring was shifting apart. AC vent was full of dust. Carpet and floors were dirty. TV sound was not great. exterior of building needs work too. most of the restaurants inside the hotel were closed.

      Kevin, 4 night family trip, Nov 9, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Beware of dirty room

      Make sure you inspect your room before unpacking! Our room was not fully cleaned. There were muffins in the kids room drawer, colon left under the night stand, a dirty sock by the tv and the smoke detector in the bedroom had a plastic bag around it! We complained and were told staff would be up in 5 minutes to move us to a new room, an hour and half and two phone calls later, we were finally moved. What a waste of the day and such a disappointment. We were told they would waive the first day resort fee and give us $100 hotel credit. When we checked out, they only gave the hotel credit and claimed we rejected the resort fee credit. Nothing but problems!

      Renee, 2 night family trip, Nov 3, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good stay

      We really like the hotel. The only thing was that we stayed for 6 days and we only got housekeeping once. Which we were out of towels, toilet paper and we had trashed that needed to go. Other than that everything was great.

      Fernando, 6 night family trip, Oct 31, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Much of hotel was not available or closed. Rooms were discussed and damaged.

      Grant, 3 night family trip, Oct 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Full family fun!!

      Had the most amazing weekend ever! The water park is perfect for kids. So much fun and entertainment. Breakfast buffet was great. Staff super friendly and on point. Kitchen in the suite does not come equipped and no coffee machine in room. We didn’t need it but you can request it if needed. 15 mins to universal studios and less than 10 mins to Disney springs. Definitely recommend this hotel if you are traveling with kids

      2 night family trip, Oct 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      True to picture, good service

      Naomi, 1 night family trip, Oct 2, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      YUCK!

      The photos in the listing DO NOT reflect the condition of the hotel. Everything was run down, all of the water park play sets had parts blocked off with orange road work netting where the condition was so worn put that the climbing nets and stairs were worn out and broken. All of the paint was coming off everything, the put-put golf greens were peeling off the ground and the little landmarks for it was falling over. The rooms were semi clean, but it was very dated and reeked of weed. All of the elevators were down and nothing was said by the staff during check in about it…a little boy also get electrocuted in their room from a faulty outlet while we were there. We got a refund for our room an hour after checking in and for a different place to stay…the place was just gross…YUCK

      Letticia, 1 night family trip, Sep 26, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      It was horrible my bathroom light was broken and the air conditioner wasn’t working properly the sofa bed was really uncomfortable The lady at the receptionist was very rude

      Leysi, 1 night family trip, Sep 25, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Ok hotel, but water park never open

      Watermark located on the premises didn’t open while we were there and checkout was at 10:00 am. I paid $45 bucks for a “resort fee” and wants able to use the park. Pretty upset about that.

      Jeffrey, 1 night family trip, Sep 23, 2021

      Verified Hotels.com guest review

    See all 2,196 reviews