Cozumel Palace - All-Inclusive

Property class: 4.5

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Cozumel Palace - All-Inclusive is just 2.9 mi (4.6 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights include 3 outdoor pools, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free WiFi
$405 nightly
The total price is $495
Nov 29 - Nov 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(97 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

A modern dining area with a round marble table, blue upholstered chairs, and a hanging light fixture.

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Three Bedroom Suite

A gazebo with a view of the ocean, a palm tree, and a person standing at the center.

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the ocean.

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 827 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Palacio Municipal - 10 min walk - 0.9 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Museo de la Isla de Cozumel - 2 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Cancun Intl. Airport (CUN) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Albaricoque Cozumel - ‬11 min walk

About this property

Cozumel Palace - All-Inclusive

  • Cozumel Palace - All-Inclusive is just 2.9 mi (4.6 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights include 3 outdoor pools, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Scuba-diving lessons
    • Snorkeling

Land activities

    • Fitness facilities
    • Kids club

Lessons/classes/games

    • Dancing
    • Water fitness

Entertainment

  • Onsite live performances

At a glance

Hotel size

    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The food at the restaurants was delicious and of high quality with a variety of options available. (103 reviews)
  • The pool was well-kept, clean, and offered a great place to relax with plenty of loungers and enjoyable surroundings. (29 reviews)
  • The all-inclusive experience was exceptional with outstanding food, drink, and service, making it a truly relaxing and enjoyable vacation. (18 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

Reviews

Verified review

10/10 Exceptional

Beautiful property! Delicious food at all restaurants. (No beach, but access to ocean swimming and snorkelling from the dock) Easy walk to downtown and very safe.
Verified review

10/10 Exceptional

Spa services over priced Not enough activities Amazing Balconies
Verified review

8/10 Very good

The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
Verified review

10/10 Exceptional

Great, friendly staff
Verified review

10/10 Exceptional

Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball game. Thankyou for such a great experience. Our family of 5 loved it.
Verified review

10/10 Exceptional

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Verified review

10/10 Exceptional

The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Verified review

8/10 Very good

The room and service was excellent
Verified review

10/10 Exceptional

This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!
Verified review

10/10 Exceptional

Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.
Verified review

10/10 Exceptional

Great and safe place for kids
Verified review

10/10 Exceptional

Room was always clean and it was the Best staff i've ever experienced.
Verified review

10/10 Exceptional

Staff was amazing! The property, room, food and beverages were also amazing.
Verified review

10/10 Exceptional

Palace resorts are amazing. Our 4th visit to one. This resort is small but it made our trip that more memorable. The guests and staff were all amazing. Activities were plentiful and we discovered snorkeling a few steps away from your lounge chair..
Verified review

10/10 Exceptional

Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!
Verified review

10/10 Exceptional

The waiters nd staff are all wonderful Everyone so helpful
Verified review

10/10 Exceptional

great food , great service, great views, very nice rooms, good snorkeling just off the back
Verified review

10/10 Exceptional

My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
Verified review

10/10 Exceptional

Great place, clean, friendly staff and the wonderful food!
Verified review

10/10 Exceptional

Staff amazing, clean and beautiful property
Verified review

10/10 Exceptional

Nice staff, Comfortable beds.
Verified review

10/10 Exceptional

Great properly very safe and clean. Great entertainment and food
Verified review

10/10 Exceptional

This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again!
Verified review

8/10 Very good

This place had great service, good food.
Verified review

10/10 Exceptional

The room was very clean and always restocked. The staff service was very good.