Cozumel Palace - All-Inclusive

Property class: 4.5

Choose dates to view prices

Caribbean views with polished island energy

Set right on Cozumel’s waterfront promenade, this Spanish-colonial favorite pairs colonial-chic style with a tranquil edge of sea breeze and skyline views. Suites keep the mood elevated with Caribbean-facing balconies furnished with traditional hammocks, plus a signature in-room double whirlpool tub and premium CHI® bath amenities. The ocean is close enough for an easy snorkel right off the main terrace.
VIP Access

Reviews

9.2 out of 10
Wonderful

Amenities

  • Three freshwater pools with an infinity edge
  • Built-in swim-up bar for midday pours
  • Ocean-view fitness center with modern equipment
  • Nighttime terrace shows bring the energy
  • Daily activities like yoga and dance lessons
  • Fast airport access by taxi or shuttle

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
$333 nightly
The total price is $408
Oct 23 - Oct 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(97 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

A modern hotel room with a large bed, a desk, a TV, and a view of the sea.

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

A modern dining area with a round marble table, blue upholstered chairs, and a hanging light fixture.

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Villa Three Bedroom Suite

A gazebo with a view of the ocean, a palm tree, and a person standing at the center.

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dining area.

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of the ocean.

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 827 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Palacio Municipal - 10 min walk - 0.9 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Museo de la Isla de Cozumel - 2 min drive - 1.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Cancun Intl. Airport (CUN) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪El Xec - ‬9 min walk
  • ‪Albaricoque Cozumel - ‬11 min walk

About this property

Cozumel Palace - All-Inclusive

  • At Cozumel Palace - All-Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Cozumel Maritime Terminal. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All onsite activities and use of facilities and equipment are included.

Water activities

    • Scuba-diving lessons
    • Snorkeling

Land activities

    • Fitness facilities
    • Kids club

Lessons/classes/games

    • Dancing
    • Water fitness

Entertainment

  • Onsite live performances

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Access to nearby outdoor pool
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Dock

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private indoor hot tub
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bugambilias - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Flamingos - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Gondola - This restaurant serves breakfast, lunch, and dinner. Open daily.
Momo - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace - All-Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace - All-Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace - All-Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace - All-Inclusive?

Sorry, there's no onsite parking at Cozumel Palace - All-Inclusive.

Is airport shuttle service offered by Cozumel Palace - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person roundtrip.

What are the check-in and check-out times at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Cozumel Palace - All-Inclusive and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace - All-Inclusive also has 2 bars, a health club, and private indoor hot tubs, as well as an arcade, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace - All-Inclusive?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

Does Cozumel Palace - All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

What's the area around Cozumel Palace - All-Inclusive like?

Cozumel Palace - All-Inclusive is a short 12-minute walk from Stingray Beach and 13 minutes' walk from Plaza Punta Langosta.

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Reviews

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered a wide variety of delicious food options with exceptional service. (102 reviews)
  • The pool was well-kept, clean, and offered a great place to relax with plenty of loungers and enjoyable surroundings. (29 reviews)
  • The all-inclusive package offered unlimited restaurants, drinks, and desserts with good quality, and the staff provided exceptional service. (17 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

Reviews

Verified review

10/10 Exceptional

Beautiful property! Delicious food at all restaurants. (No beach, but access to ocean swimming and snorkelling from the dock) Easy walk to downtown and very safe.
Verified review

10/10 Exceptional

Spa services over priced Not enough activities Amazing Balconies
Verified review

8/10 Very good

The sales pitch was pretty persistent and food was average but resort property was nice and staff was helpful.
Verified review

10/10 Exceptional

Great, friendly staff
Verified review

10/10 Exceptional

Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball game. Thankyou for such a great experience. Our family of 5 loved it.
Verified review

10/10 Exceptional

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Verified review

10/10 Exceptional

This was one of the best places we have every stayed. It had a smaller feel and didn't feel busy at all. There were so many areas to sit and enjoy the sun or shade, the staff was top notch and super friendly. We would come back every year if we could!
Verified review

10/10 Exceptional

The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Verified review

8/10 Very good

The room and service was excellent
Verified review

10/10 Exceptional

Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.
Verified review

10/10 Exceptional

Great and safe place for kids
Verified review

10/10 Exceptional

Room was always clean and it was the Best staff i've ever experienced.
Verified review

10/10 Exceptional

Staff was amazing! The property, room, food and beverages were also amazing.
Verified review

10/10 Exceptional

Palace resorts are amazing. Our 4th visit to one. This resort is small but it made our trip that more memorable. The guests and staff were all amazing. Activities were plentiful and we discovered snorkeling a few steps away from your lounge chair..
Verified review

10/10 Exceptional

Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!
Verified review

10/10 Exceptional

The waiters nd staff are all wonderful Everyone so helpful
Verified review

10/10 Exceptional

great food , great service, great views, very nice rooms, good snorkeling just off the back
Verified review

10/10 Exceptional

My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
Verified review

10/10 Exceptional

Great place, clean, friendly staff and the wonderful food!
Verified review

10/10 Exceptional

Staff amazing, clean and beautiful property
Verified review

10/10 Exceptional

Great properly very safe and clean. Great entertainment and food
Verified review

10/10 Exceptional

Nice staff, Comfortable beds.
Verified review

10/10 Exceptional

This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again!
Verified review

10/10 Exceptional

The room was very clean and always restocked. The staff service was very good.
Verified review

8/10 Very good

This place had great service, good food.