10/10 Exceptional
Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Kathryn
Kathryn, 5-night trip
Cozumel Palace - All-Inclusive
Luxury beach property with spa, near Cozumel Maritime Terminal
Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP AccessWonderful
Popular amenities
- Airport transfer
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 4 restaurants and 2 bars/lounges
- Full-service spa
- 3 outdoor pools
- Free children's club
- Health club
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Children's pool
- Pool bar
- Swim-up bar
Feel at home (6)
- Children's pool
- Children's club (free)
- Playground on site
- Private hot tub
- Separate bathtub and shower
- Separate sitting area
$489 nightly
$596 total
Mar 1 - Mar 2
Total with taxes and fees
Why we love this property
Full-service spa
The full-service spa offers aromatherapy, body wraps, and hot stone massages in couples treatment rooms. Jetted bathtubs and a garden enhance relaxation.
Delicious dining options
This hotel boasts 4 restaurants and 2 bars, perfect for culinary adventures. The free full breakfast starts each day with tasty selections.
Dreamy sleep comforts
Premium bedding and pillowtop mattresses ensure blissful rest. Jetted tubs and free minibars elevate the experience, while turndown service awaits.
Room options
Showing 16 of 16 rooms
Superior Ocean View Suite - Kids & Teens Stay Free
Wonderful
Highlights
Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Superior Loft Suite
- Sleeps 6
Superior Honeymoon Room
- Sleeps 2
Suite Presidential with Sea View
- Sea view
- 1808 sq ft
- Sleeps 6
Superior Honeymoon Suite Ocean Front- King Size Bed
Wonderful
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
- Sea view
- 829 sq ft
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Double Beds
Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana
Highlights
Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
- Ocean view
- 581 sq ft
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Superior Two Bedroom Presidential Suite Ocean View
- Sleeps 6
Suite Standard
- 581 sq ft
- Sleeps 4
Suite Standard with Ocean View
- Ocean view
- 581 sq ft
- Sleeps 4
Suite Superior with Sea View
- Sea view
- 570 sq ft
- Sleeps 2
Loft Deluxe with Sea View
- Sea view
- 818 sq ft
- Sleeps 6
Superior Oceanfront Suite
- Sleeps 4
Superior Oceanfront Suite - Kids & Teens Stay Free
Wonderful
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
- Ocean view
- 581 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed OR 2 Double Beds
Superior Ocean View Suite
- Sleeps 4
Superior Loft Suite - Kids & Teens Stay Free
Exceptional
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
- Sea view
- 827 sq ft
- 1 bedroom
- Sleeps 6
- 1 King Bed and 2 Double Beds
Similar properties
InterContinental Presidente Cozumel Resort Spa by IHG
- Pool
- Spa
- Pet friendly
- Free parking
Exceptional
1,004 reviews
$376 nightly
$460 total
Mar 3 - Mar 4
Total with taxes and fees
Iberostar Waves Cozumel - All Inclusive
- Pool
- Free breakfast
- Spa
- Free parking
Wonderful
1,005 reviews
Melia Cozumel All Inclusive
- Pool
- Spa
- Free parking
- Free WiFi
Excellent
1,061 reviews
$271 nightly
$333 total
Mar 8 - Mar 9
Total with taxes and fees
The Westin Cozumel
- Pool
- Spa
- Pet friendly
- Free parking
Excellent
863 reviews
$250 nightly
$308 total
Mar 12 - Mar 13
Total with taxes and fees
Secrets Aura Cozumel - Adults Only - All Inclusive
- Pool
- Spa
- Free parking
- Free WiFi
1,186 reviews
$512 nightly
$625 total
Mar 15 - Mar 16
Total with taxes and fees
Fiesta Americana Cozumel All Inclusive
- Pool
- Free breakfast
- Spa
- Pet friendly
Very Good
1,003 reviews
$454 nightly
$555 total
Mar 5 - Mar 6
Total with taxes and fees
Dreams Cozumel Cape Resort & Spa - All Inclusive
- Pool
- Spa
- Free parking
- Free WiFi
Good
418 reviews
$446 nightly
$544 total
Mar 10 - Mar 11
Total with taxes and fees
Casa Mexicana Cozumel
- Pool
- Free breakfast
- Free WiFi
- Connecting rooms available
Exceptional
1,005 reviews
$112 nightly
$140 total
Mar 1 - Mar 2
Total with taxes and fees
Cozumel Hotel & Resort - All Inclusive
- Pool
- Spa
- Pet friendly
- Free parking
Very Good
1,278 reviews
$200 nightly
$246 total
Feb 18 - Feb 19
Total with taxes and fees
Allegro Cozumel All Inclusive
- Pool
- Free breakfast
- Spa
- Free parking
Very Good
1,094 reviews
$297 nightly
$364 total
Mar 13 - Mar 14
Total with taxes and fees
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
About the neighborhood
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600
About this property
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
Have a question?
Get instant answers with AI powered search of property information and reviews.
Cozumel Palace - All-Inclusive Reviews
Wonderful
9.6
Cleanliness
7.6
Location
9.6
Staff & service
9.2
Property conditions & facilities
What guests liked
- The pool was well-kept, clean, and offered a great experience with friendly drink service and fun activities. (23 reviews)
- The all-inclusive features offered excellent quality and variety of food, drinks, and activities, with friendly and attentive staff. (16 reviews)
- The dining options were diverse and delicious with great variety of cuisines and attentive staff. (14 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomViewRestaurantLocationEntertainmentBeachDrinksTrip10/10 Exceptional
Great and safe place for kids
greg
greg, 3-night trip
10/10 Exceptional
The waiters nd staff are all wonderful
Everyone so helpful
Bonnie
Bonnie, 14-night trip
10/10 Exceptional
The room was very clean and always restocked. The staff service was very good.
Lynn
Lynn, 5-night trip
10/10 Exceptional
Food selections were good, the buffet was very good, snack bar selections not so much. Rooms were very clean, cozy and relaxing. Will totally return!
Kevin
Kevin, 3-night trip
10/10 Exceptional
Wonderful stay
Shelley
Shelley, 7-night trip
10/10 Exceptional
My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
MICHAEL
MICHAEL, 2-night trip
10/10 Exceptional
Great properly very safe and clean. Great entertainment and food
GARY
GARY, 2-night trip
10/10 Exceptional
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
Khalia
Khalia, 2-night trip
8/10 Very good
Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
James
James, 7-night trip
10/10 Exceptional
The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more!
Bonnie
Bonnie, 6-night trip
10/10 Exceptional
Even though the weather wasn’t the best the customer service and room was outstanding!
Luisa
Luisa, 3-night trip
10/10 Exceptional
Service and dinning options
hansel
hansel, 4-night trip
10/10 Exceptional
By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Ramona
Ramona, 4-night trip
10/10 Exceptional
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
Sheryl
Sheryl, 4-night trip
10/10 Exceptional
Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
kandice r
kandice r, 4-night trip
10/10 Exceptional
Staff amazing, clean and beautiful property
Brandy
Brandy, 5-night trip
10/10 Exceptional
great food , great service, great views, very nice rooms, good snorkeling just off the back
john taylor
john taylor, 4-night trip
10/10 Exceptional
great place to stay!
Nancy Lee
Nancy Lee, 3-night trip
10/10 Exceptional
Was the best that we ever went to service was excellent people were very nice and remembered our name
Cain Edward
Cain Edward, 3-night trip
10/10 Exceptional
Loved everything about the resort!
arend
arend, 2-night trip
10/10 Exceptional
I came for Iron 70.3 in September, didn’t make a lot of pre-research on the hotel but it’s absolute one of the best Customer Service and Staff I’ve ever experienced in my life. We traveled to Mexico about three times a year and this was one of the number one vacations. We’ve had there the staff was absolutely incredible.
I’m going back for sure next year to race again and I signed up for the rewards program
oded
oded, 5-night trip
8/10 Very good
Staff was very hospitable and had good safety.
Ana Maria
Ana Maria, 4-night trip
10/10 Exceptional
Fun place to vacation. Very clean hotel. Staff was wonderful and very helpful. Wood stay again.
Laura
Laura, 6-night trip
8/10 Very good
The property was very nice and clean. The staff was very thoughtful. The only issue we found was with the pro found with the the ruthless attempts to have us schedule a promotion presentation
Fortunately, after they accepted our decline for the promotion presentation, we enjoyed our stay at the palace
Kenneth
Kenneth, 4-night trip
Most popular destinations
Hotels
Palafitos Overwater Bungalows, All & More Inclusive - Adults OnlyMelia Cozumel All InclusiveKippal - Modern Oasis - ApartHotelFinest Playa Mujeres by The Excellence Collection - All InclusiveHotel Riu Palace Kukulkan - Adults Only - All InclusiveHotel B CozumelHotel Casa Colonial CozumelVillas El Encanto Cozumel
Hyatt Vivid Grand Island Cancun Adults Only All-InclusiveTemptation Cancun Resort All Inclusive - Adults OnlyHard Rock Hotel Cancun - All Inclusive Hotel Playa Azul CozumelCasa Mexicana CozumelExcellence Playa Mujeres - Adults Only All Inclusive Atelier Playa Mujeres - Adults Only - All InclusiveHacienda San Miguel Hotel & Suites