CasaSur Charming Hotel

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Premium bedding, in-room safe, blackout drapes, free WiFi
Premium bedding, in-room safe, blackout drapes, free WiFi

Overview of CasaSur Charming Hotel

CasaSur Charming Hotel

3.0 star property
City-center Providencia guesthouse with bar/lounge

9.9/10 Exceptional

81 verified guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry facilities
Eduardo Hyatt 527, Providencia, Santiago, Region Metropolitana, 7501500
Main amenities
  • 6 guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Providencia
  • Clinica Santa Maria - 10 min drive
  • Santiago Metropolitan Park - 12 min drive
  • Santa Lucia Hill - 10 min drive
  • Metropolitan Cathedral - 12 min drive
  • University of Chile - 13 min drive
  • National Stadium - 13 min drive
  • Palacio de la Moneda - 14 min drive
  • Sculpture Park - 13 min drive
  • Plaza de Armas - 16 min drive
  • Gran Torre Santiago - 16 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 25 min drive
  • Santiago Central Station - 23 min drive
  • Santa Isabel Station - 5 min walk
  • Irarrazaval Station - 8 min walk
  • Bustamante Park Station - 11 min walk

About this property

CasaSur Charming Hotel

CasaSur Charming Hotel puts you 3.1 mi (5 km) from Costanera Center. You can unwind with a drink at the bar/lounge, and free full breakfast is available daily between 8 AM and 10:30 AM. A terrace and a garden are other highlights, and all rooms offer premium bedding and free WiFi. Fellow travelers like that it's just a short walk to public transportation: Santa Isabel Station is 5 minutes away and Irarrazaval Station is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (7 years old and younger) not allowed
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking
  • Street parking available

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages spoken

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

CasaSur Charming Hotel Santiago
CasaSur Charming Hotel
CasaSur Charming Santiago
CasaSur Charming
Casasur Charming Santiago
CasaSur Charming Hotel Santiago
CasaSur Charming Hotel Guesthouse
CasaSur Charming Hotel Guesthouse Santiago

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

This is a hotel with a difference - in the best possible way. The staff seems to have been hand picked. All speak perfect English and all are just wonderful!! Thanks ladies! Out of the last 65 hotels I have awarded '11 out of 10' to only three hotels. This was the 4th.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it.
This place is so great! The staff is so friendly and helpful, the rooms are clean, tastefully-decorated, and bright. The breakfast and in-room snacks were delicious, and the touch of having fresh fruit available in the lobby was really nice. The location is great, too — a short walk from the subway, and on a quiet side-street in the great neighborhood of Barrio Italia, walking distance from some of the city's best restaurants and shops. We also stayed there while the protests were happening in the city (centered in Plaza Baquedano), and rest assured this hotel is a more-than-safe distance from where that's been going on. Would love to stay here again!
Michael, 1-night trip
Verified guest review

10/10 Exceptional

The CasaSur Charming is a simply lovely place! Every little detail has been thought of, and the staff is incredibly friendly. The rooms are sparkling clean and beautifully decorated, and the breakfast is fantastic. It's conveniently located near a metro station, and within walking distance of many sights. The best shower during our whole Chile trip!
DaSa27, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, close to trendy area, fet safe, excellent breakfast
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a brilliant stay at CasaSur. We arrived in Santiago as the riots kicked off (Oct 19) and we felt very safe despite the central location. The staff were very kind and attentive and kept us posted on what was going on, and they even improvised a dinner on our second night when there was a curfew from 7pm. The breakfast was by far the best of our Chile/Argentina trip. Highly recommended!
2-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Excellent Choice!
We stayed at 2 different rooms at CasaSur and thoroughly enjoyed our stay! This beautiful hotel is not only soothing to the eyes but extremely comfortable and CLEAN as well. The staff is super friendly, everyone speaks English, will help with Spanish too! and they are more than happy to make your stay most memorable. The first room was tight for the 3 of us as our daughter (21) was with us, but we enjoyed the close family time. She had a twin room upstairs. My husband is 6'2" so the shower was tight, but the comfort and cleanliness made up for these small inconveniences. Our 2nd room was for 2 and super nice! They even brought us a TV when requested. The other room had one. Breakfast was the BEST too! The most notable quality after cleanliness and comfort was the Staff. Just Super! They were more than willing to sit down with you, talk about the area and Chile and make recommendations on sights, restaurants and logistics. Everyone was delightful! Free Parking was available on the street for us. Depends on timing, but we had no issues. This area is a perfect location too! Quiet, but many conveniences as well. Thank you CasaSur! We will definitely come back!
Julie, 1-night family trip
Verified guest review

10/10 Exceptional

Gem in Santiago
Casasur is a wonderful place to stay in Santiago. The hotel is convenient to the metro and to Barrio Italia, the breakfast is, as advertised, delicious and the staff is friendly and helpful. Highest recommendation!
William, 4-night trip
Verified guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a wonderful atmosphere and the staff was very helpful.
2-night trip
Verified Orbitz guest review