DoubleTree by Hilton Hotel Santiago - Vitacura

Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Primary image
View from room
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi
In-room safe, soundproofing, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton Hotel Santiago - Vitacura

DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property
4-star hotel in Las Condes with restaurant and bar/lounge

9.2/10 Superb

623 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $88
Price available on 9/2/2022
Map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Las Condes
  • Costanera Center - 5 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 27 min drive
  • Santiago Central Station - 28 min drive
  • Tobalaba Station - 5 min walk
  • El Golf Station - 13 min walk
  • Los Leones Station - 14 min walk
  • Airport shuttle (surcharge)

About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

DoubleTree by Hilton Hotel Santiago - Vitacura offers an airport shuttle (available 24 hours) for CLP 30000 per vehicle one-way. Guests can visit the fitness center for a workout or grab a bite to eat at Quotidien Bistro, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Tobalaba Station is 5 minutes and El Golf Station is 13 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 267 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-cm TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Quotidien Bistro - This bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Cafeteria Between - This café specializes in international cuisine. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of CLP 20000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of CLP 75000 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Airport shuttle service for children costs CLP 30000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

Frequently asked questions

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

4/10 Fair

Paralysed by covid rules
The hotel seems paralysed by creating the illusion they’re protecting us from covid. They have a nonsensical system for using the gym (in the name of covid safety) yet they don’t clean the equipment or provide wipes for users to do so. Is this really about safety I ask? Or simply being seen to comply with government guidance. Asked several times for additional shampoo. I run/exercise daily so need to shower twice a day. They provide one tiny bottle. Cafe and bar closed (apparently because of covid) Pretty irritating stay.
mark, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

An old, tired property, should not be named Doubletree or Hilton, a complete disappointment. Rooms need to be completely cleaned, not just the bed.
Sergio, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

The staff at this hotel are outstanding. I was there at the time of Covid 19 virus and they were fabulous under trying circumstances.
4-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very attentive and accomodating. The rom was very adequate and comfortable.
Max, 6-night business trip
Verified Expedia guest review

8/10 Very Good

Convenient location Marred only by excessive charge for water in room
1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, great hotel
Friendly and helpful staff. Great amenities. When we arrived, our room was ready and we were given 2 cookies and 2 coupons for free drinks at the bar. Staff are courteous and we felt very welcome by this hotel . Location is about 3 mins walk to Costanera mall.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kyle, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nadav, 1-night trip
Verified Hotels.com guest review