Mandarin Oriental, Santiago
5-star ski hotel with ski shuttle, near Parque Arauco Mall
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Mandarin Oriental, Santiago
Photo gallery for Mandarin Oriental, Santiago
Overview of Mandarin Oriental, Santiago
9.0
Superb
Property highlights
- Pool
- Pet friendly
- Free parking
- Internet access
- Air conditioning
- Electric vehicle charging point
The price is $279
Price available on 10/1/2023
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- Breakfast available
- WiFi in the lobby
- Seasonal outdoor pool
- Children's pool
- Pool bar
- 24-hour room service
- Coffee shop/cafe
- Babysitting
- Conference center
- Business center
For families
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
Room options
View all photos for Deluxe Room, 1 King Bed, Accessible
Deluxe Room, 1 King Bed, Accessible
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
View all photos for Executive Room, 2 Queen Beds
Executive Room, 2 Queen Beds
View all photos for Premier Suite with Terrace
Premier Suite with Terrace
View all photos for Deluxe Room, 1 King Bed (View)
Deluxe Room, 1 King Bed (View)
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
View all photos for Executive Suite, 1 King Bed, Terrace
Executive Suite, 1 King Bed, Terrace
View all photos for Premier Suite, 1 King Bed
Premier Suite, 1 King Bed
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds
Deluxe Room, 2 Twin Beds
View all photos for Room, 1 King Bed (Club)
Room, 1 King Bed (Club)
View all photos for Room, 2 Twin Beds (Club)
Room, 2 Twin Beds (Club)
About this area
What's nearby
- In Las Condes
- Costanera Center - 37 min walk
- Parque Arauco Mall - 1 min drive
- Plaza de Armas - 8 min drive
- Medical Center Hospital Worker - 9 min drive
- San Cristobal Hill - 14 min drive
- Palacio de la Moneda - 9 min drive
- Julio Martinez Pradanos National Stadium - 12 min drive
Getting around
Restaurants
- McDonald's - 6 min walk
- Café Mokka - 6 min walk
- Lolita Jones - 6 min walk
- Fe Restoran - 6 min walk
- La Cabrera Chile Alonso - 7 min walk
About this property
Mandarin Oriental, Santiago
Languages
English, French, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
At a glance
Hotel size
- 310 rooms
- Arranged over 22 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Express check-out available
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- Front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
- Service animals welcome
- Pets must be supervised
- Food and water bowls available
Internet
- WiFi in public areas*
- WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet access in rooms*
Parking
- Free onsite self parking
- Onsite parking limited
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Offsite
- Area shuttle*
- Ski shuttle*
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 restaurants
- Bar/lounge
- Poolside bar
- Coffee shop
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Babysitting (surcharge)
- Children's menu
What to do
- Ski shuttle (surcharge)
- Bicycle rentals nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Rafting nearby
Working away
- Business center
- 11 meeting rooms
- Computer station
- Conference center (16738 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
- Pool umbrellas
Facilities
- 1 building/tower
- Built in 1992
- Safe-deposit box at front desk
- Garden
- Terrace
- 18 holes of golf
- Seasonal outdoor pool
- Banquet hall
Accessibility
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in hallways
- Handrails in stairways
- Wheelchairs available on site
- Doorbell and phone notification
Ski
- Ski shuttle (surcharge)
- Downhill skiing nearby
- Snowboarding nearby
Room amenities
Be entertained
- Flat-screen television
- Cable TV channels
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Free crib/infant bed
- Rollaway/extra bed (surcharge)
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet (surcharge)
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Dining
Senso - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Origen - This cocktail bar overlooks the pool and garden. Open daily.
Matsuri - Overlooking the pool and garden, this theme restaurant specializes in Peruvian cuisine and serves lunch and dinner. Open daily.
Atrium - Onsite lobby lounge. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
- WiFi is available in guestrooms for USD 10 per night (rates may vary)
- WiFi is available in public areas for USD 10 per night (rates may vary)
- Wired Internet access is available in guestrooms for USD 10 per night (rates may vary)
- Cooked-to-order breakfast is offered for an extra charge of approximately USD 45 for adults and USD 23 for children
- Area shuttle and ski shuttle service is offered for an extra charge
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for USD 80.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 50 per pet, per day
Parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- The seasonal pool is open from September to March
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required