All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mercure Santiago Centro, Santiago

3.5 stars
Av. Libertador Bernardo O Higgins, 632Centro, SantiagoRegion Metropolitana8320000Chile, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Location
Great location
Pool
Great pool
Breakfast
Tasty breakfast
Cleanliness
Dirty
104See all 104 Hotels.com reviews
From 845 reviewsTripAdvisor Traveller Rating

Mercure Santiago Centro, Santiago

Hotel Info: 866-539-8117

from $95
  • Superior Room, 1 Queen Bed
  • Single Room
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Queen Bed
  • Superior Room, 2 Single Beds
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

  • Beach shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Other information

  • Smoke-free property

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 4,014.16 per day

Rollaway beds are available for CLP 15,053.10 per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 8,530.09 for 24 hours (rates may vary)

WiFi is available in public areas for CLP 8,530.09 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 8,530.09 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 8,530.09 for 24 hours (rates may vary)

Area shuttle service to the beach, casino, shopping center, and ski area is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 6
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 29-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant serves breakfast, lunch, and dinner.

Mercure Santiago Centro, Santiago’s small print

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 4,014.16 per day

Rollaway beds are available for CLP 15,053.10 per night

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for CLP 8,530.09 for 24 hours (rates may vary)

WiFi is available in public areas for CLP 8,530.09 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CLP 8,530.09 for 24 hours (rates may vary)

High-speed Internet access (wired) is available in public areas for CLP 8,530.09 for 24 hours (rates may vary)

Area shuttle service to the beach, casino, shopping center, and ski area is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 104 reviews

Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Excellent hotel
This is a high category hotel
7 night trip
Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Great Santiago vacation
The hotel is conveniently located close to the center of the city, a couple of blocks away from the Palacio La Moneda, many museums, restaurants, and the main square. The staff is very helpful and attentive, and the included breakfast is great. Nice restaurant, large, comfortable rooms. Definitely recommend it.
3 night romance trip
Mercure Santiago Centro, Santiago
Excellent4.0 / 5
The hotel is fine. The problem is hotels.com, the website I used to book the room. Hotels.com collected the tax ($30.52) and noted that I could get the tax refund if I proved that I was not a Chilean citizen. No, the hotel wouldn't refund me the tax. I think either the hotel or hotels.com kept the money. Not a big deal, but disappointed. I will not use hotels.com again ever. If you book a hotel in Chile, don't pay in advance. Either wise you pay 19% tax which you don't have to if you are a foreign visit.
2 night trip with friends
Mercure Santiago Centro, Santiago
Fair2.0 / 5
Mercure - area great but hotel seriously lacking
Wonderful neighborhood and great pool bar on terrace but problems with hotel never ended. Among them - no water pressure, bad bed, bad towels, awful soap, overcharged minibar.
3 night business trip
Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Upscale, Great Service, Good Location!
I arrived in Valparaiso via cruise ship and made my way to Santiago by bus. I caught the metro (subway) at the Universidad de Santiago station and hopped off at the Santa Lucia station on the red line. The Mercure Santiago was at the top of the Santa Lucia exit. The staff was very professional, spoke good English, and were very helpful. The hotel is in a great area and my room looked directly at the Virgin Mary statue at the park across the street. Two blocks down from the hotel is a stop for the Hop-On-Hop-Off tour bus operated by Turistik. The room was modern and clean. The free buffet breakfast was fabulous with both cold and warm offerings. When it was time to leave I carried my bags back to the metro station and jumped off at the Universidad de Santiago stop. At the top of the metro exit is the main bus terminal. I couldn't find a sign inside the bus terminal for the aeroporto but I found it outside directly in front of bus parking stall #24. It cost me less than $2,000 Chilean Pesos ($4 U.S.) to take the bus to the Airport and took almost 30 minutes on the dot! This was a great stay and a great experience. One word of caution - when I checked out the desk clerk indicated I owed money for the room. I responded that was incorrect as the room was prepaid through Hotels.com (Expedia). The clerk said the charges did not go through via Expedia. I indicated that was between the hotel and Expedia, not me so the charges were not charged to me.
2 night trip

See all reviews

Mercure Santiago Centro, Santiago

Is the description of this hotel not correct? Tell us