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Mercure Santiago Centro

Photo gallery for Mercure Santiago Centro

Outdoor pool
Front of property
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Standard Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Reception

Overview of Mercure Santiago Centro

Mercure Santiago Centro

3.5 star property
3.5-star hotel with outdoor pool, near San Francisco Church
8.2 out of 10 Very Good
8.2/10 Very Good

726 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $68
Price available on 5/30/2023
Map
Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Santiago
  • Santa Lucia Hill - 2 min drive
  • Palacio de la Moneda - 3 min drive
  • Plaza de Armas - 4 min drive
  • Costanera Center - 5 min drive
  • Julio Martinez Pradanos National Stadium - 7 min drive
  • San Cristobal Hill - 14 min drive
  • Parque Arauco Mall - 9 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Santiago Central Station - 6 min drive
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 7 min walk
  • Catholic University Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Subway Santa Lucía - 1 min walk
  • Da Dino - 2 min walk
  • Pizzería y Sandwichería Imperio - 1 min walk
  • La Esquina - 2 min walk
  • Restaurant Amaranto - 1 min walk

About this property

Mercure Santiago Centro

Mercure Santiago Centro offers an airport shuttle (available 24 hours) for CLP 25000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Amaranto, which serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a snack bar/deli are other highlights. Fellow travelers like that it's just a short walk to public transportation: Santa Lucia Station is 3 minutes away and University of Chile Station is 7 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CLP 8400.00 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (8019 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.
Cobre - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 10700 for adults and CLP 10700 for children
  • Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)
  • Late check-out can be arranged for an extra charge of CLP 49000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 27000.0 per night

Parking

  • Self parking costs CLP 8400.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro offer free cancellation for a full refund?
Yes, Mercure Santiago Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Santiago Centro?
As of May 29, 2023, prices found for a 1-night stay for 2 adults at Mercure Santiago Centro on May 30, 2023 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Santiago Centro?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Santiago Centro?
Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.
Are pets allowed at Mercure Santiago Centro?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Santiago Centro?
Yes. Self parking costs CLP 8400.00 per day.
Is airport shuttle service offered by Mercure Santiago Centro?
Yes, an airport shuttle is available. The charge is CLP 25000 per vehicle one way.
What are the check-in and check-out times at Mercure Santiago Centro?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of CLP 49000 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Santiago Centro and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Mercure Santiago Centro?
Yes, Amaranto offers international cuisine and poolside dining.
What's the area around Mercure Santiago Centro like?
Mercure Santiago Centro is in Downtown Santiago, a short 3-minute walk from Santa Lucia Station and 4 minutes' walk from Barrio París-Londres. Travelers say the local area is very central close to public transit.

Reviews

8.2

Very Good

8.5/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Kimberley, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good Central Location
Modern facility, moderately good breakfast, front desk service very good, great central location but curbside appeal sorely lacking, traffic noise was well-muffled but the internal venting of air was very loud, air conditioning was good but,when on, the monitoring light lit up the room at night, daily cleaning was very inconsistent
Colin, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Alvar, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente location and beautiful hotel
Juan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our 1st visit to Santiago Chile
We enjoyed the Mercure Santiago Centro hotel. The hotel was very clean and the staff were very helpful and friendly. My wife especially enjoyed using the pool all three afternoons during our stay. The hotel staff also helped us with our questions about where to eat and shop and finding the nearby Hop On Hop Off bus stop. We highly recommend the Mercure and would stay here again.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and great location
Michael, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very convenient location, excellent facilities and kind staff
Yolanda, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Excelente atención y limpieza
nancy, 5-night trip
Verified Expedia guest review

8/10 Very Good

Good service
CHUNG-YUEN JOHNNY, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, good value
Clean and comfortable, excellent location, fine breakfast, very good overall value. The only issue was that the airport taxi we booked through the hotel didn’t show
Sheldon, 4-night trip
Verified Hotels.com guest review