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Mercure Santiago Centro, Santiago

3.5-star3.5 stars
Av. Libertador Bernardo O Higgins, 632Centro, SantiagoRegion Metropolitana8320000Chile

3.5-star hotel with outdoor pool, near Palacio de la Moneda
  • Free buffet breakfast and free WiFi
Very Good8.2
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Cleanliness
Quite clean
250See all 250 Hotels.com reviews
From 1,138 reviewsTripAdvisor Traveller Rating

Mercure Santiago Centro, Santiago

from $100
  • Standard Room
  • Standard Room
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 8019
  • Conference space size (meters) - 745
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Nimbus - This bar is located by the pool and specializes in local and international cuisine. Open daily.

Cobre - Onsite bar. Open daily.

Mercure Santiago Centro, Santiago’s small print

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge of CLP 49000

Self parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 27000.00 per night

Pets are allowed for an extra charge of CLP 30000 per pet, per night

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Santiago Centro, Santiago

Top spots nearby

Recommended by this property

  • National Archive (2-minute walk)
  • San Francisco Church (2-minute walk)
  • San Francisco Colonial Museum (3-minute walk)
  • Santa Lucia Hill (3-minute walk)
  • Municipal Theatre of Santiago (3-minute walk)
  • Templo de San Agustin (5-minute walk)
  • Pontifical Catholic University of Chile (5-minute walk)
  • Palacio de la Moneda (8-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive
  • Santiago Central Station - 11 min drive
  • Santa Lucia Station - 3 min walk
  • University of Chile Station - 7 min walk
  • Catholic University Station - 9 min walk
  • Self parking (surcharge)
  • Discounted offsite parking
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Recent reviews

Very Good 8.2 From 250 reviews

Mercure Santiago Centro, Santiago
Good6.0
Good hotel but don't use their taxi service
A Traveler, us3 night trip
Mercure Santiago Centro, Santiago
Exceptional10.0
GREAT for the money.
I had a wonderful experience here. Great service, good breakfast, comfortable bed in a clean, well designed room. Hot water with good pressure. Good Wi-Fi. The front desk folks were awesome. Oh, and it’s near a lot of the older parts in the center of town, great for museum goers and walkers. Also across the street from a subway stop. The neighborhood is bustling during the day, I wondered if it was a transitional neighborhood, but my fears were unfounded and it ended up being an interesting urban neighborhood.
Sean, us1 night trip
Mercure Santiago Centro, Santiago
Very Good8.0
Decent hotel if everything worked
Hotel is what you expect when staying at a chain place like Mercure. Room was clean, beds were comfortable, shower was great, pool was nice, wifi worked well, and no issues with really anything in the room. With that said, check in took about 15 minutes just to get to the desk. And I was the first person waiting on two clerks to check in two people in front of me. I get that you are there to help people as well, but for one group, they spent 5 minutes talking about restaurants and other places when you have people waiting to check in. Maybe ask them to call down after they check in for advice as they have had (by then, a longer line of) people waiting to check in. Second, they only had one working elevator, and it was slow. This is a 20ish story building...with one elevator working. There were 3 elevators. Two were meant for guests. One of the guest ones was out of service..but no warning of this when we checked in either. So, I walk up to the third elevator (that is not marked at all for service use only) and I quickly got yelled at no when I press the button. The elevator came, and it looked just fine, and it worked. Instead, they made everyone wait at least 5 minutes each time you needed the elevator instead temporarily using the service elevator (which went to all floors). Also, they never mentioned the stairs and when asked, the person just pointed at the elevator. We found the stairs by ourselves due to not wanting to wait for another 5 minutes to ride down.
Andrew, us1 night trip
Mercure Santiago Centro, Santiago
Exceptional10.0
Great hotel for tourists in Santiago
Great hotel. Very pleased with everything. Location is very close to a subway stop. Easy to get around. Not many restaurants nearby though.
Debbi, us3 night trip
Mercure Santiago Centro, Santiago
Exceptional10.0
Mercure Santiago, a very fine business hotel
From the minute we arrived inside the hotel doors, this visit was superb! Check in service was simple, easy and friendly. We asked about late checkout for our departure two days later, again, it could not have been easier. Breakfast service was efficient and friendly. Our room was clean, good airconditioning and good bed. The bathroom, though small was easy to use. My one negative, and i5 is small, is that elevator service was slow at peak, 8am to 9am time. But it was hardly a problem
Richard, us2 night romance trip

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Mercure Santiago Centro, Santiago

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