Solace Hotel Santiago

Photo gallery for Solace Hotel Santiago

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Solace Hotel Santiago

Solace Hotel Santiago

4.0 star property
4-star ski hotel with ski shuttle, near Clinica Santa Maria

9.4/10 Exceptional

586 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $119
Price available on 9/3/2022
Map
Monseñor Sotero Sanz 115, Providencia, Santiago, Región Metropolitana, 5550000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • 2 coffee shops/cafes
  • Spa services
  • Conference center
For families
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Providencia
  • Costanera Center - 4 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Santiago Central Station - 23 min drive
  • Pedro de Valdivia Station - 3 min walk
  • Los Leones Station - 9 min walk
  • Manuel Montt Station - 10 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Solace Hotel Santiago

Featuring a ski shuttle, Solace Hotel Santiago is a great choice for your ski vacation in Santiago. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at Zafferano, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a rooftop terrace, a poolside bar, and a fitness center. The overall property condition and comfortable guestrooms get great marks from fellow travelers. Public transportation is just a short walk: Pedro de Valdivia Station is 3 minutes and Los Leones Station is 9 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite garage
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Ski shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Ski shuttle (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Portuguese
  • Spanish

Ski

  • Ski shuttle (surcharge)

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Dining

Zafferano - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 14 for adults and USD 14 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 75 per vehicle (roundtrip)
  • Area shuttle and ski shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from November to April
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Solace Hotel Santiago
Solace Santiago
Solace Hotel Santiago Hotel
Solace Hotel Santiago Santiago
Solace Hotel Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Good hospitality and good location
Staff was so kind and helpful at the hotel. Location is great. Lots of money exchange stores 2 blocks away from the hotel. Also it was safe to walk around at night in the neigborhood. I enjoyed my stay at this hotel.
Chun Pun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It' ok
Rodrigo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Solace Hotel is located in a nice area with lots of dinning options close by. The staff were super helpful and accommodating. I would stay here again and recommend it to others.
Tracey, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Overall excellent stay.
Overall the stay was excellent except for the service fees for room service a bit outrageous. Make sure you bring something to eat prior to your quarantine night and stay away from room service period. Hotel was in an excellent location short walk to everything. Stay away from room and laundry services.
RAUL, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great boutique hotel in the Providencia area. Clean, modern vibe - great rooftop pool and bar area. Breakfast buffet was fabulous - lots of fresh food on offer. We loved this neighborhood - very walkable with lots of trendy retaurants and shops and a short walk to major shopping centre. Subway right around the corner for quick transport to the city centre. Highly recommended.
Deborah, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The room was large and very comfortable. The staff was friendly & helpful & the location very good
Ira, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Deborah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Romina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is really a great hotel. New. Great rooftop bar/restaurant. Great breakfast. Very well organized staff. Room service and dining is great...wonderful food. Area is in one of the better areas of town. Would highly recommend.
Jason, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel. wiFi could be improved
Thomas, 2-night business trip
Verified Hotels.com guest review