InterContinental Santiago

Photo gallery for InterContinental Santiago

Primary image
Indoor pool
View from room
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of InterContinental Santiago

InterContinental Santiago

4.5 star property
Las Condes ski hotel with ski shuttle and ski storage

7.4/10 Good

266 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
The price is $143
Price available on 8/19/2022
Map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Las Condes
  • Costanera Center - 5 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 26 min drive
  • Santiago Central Station - 26 min drive
  • Tobalaba Station - 8 min walk
  • El Golf Station - 12 min walk
  • Los Leones Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

InterContinental Santiago

Featuring a ski shuttle, InterContinental Santiago is a great choice for your ski vacation in Santiago. You can indulge in massages, facials, or aromatherapy, and grab a bite to eat at Terranée, which serves Mediterranean cuisine and is open for breakfast. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Ski storage is also available. Fellow travelers say great things about the overall value and restaurant. The property is just a short walk to public transportation: Tobalaba Station is 8 minutes and El Golf Station is 12 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 382 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Onsite self parking (USD 25 per day)
  • Onsite valet parking (USD 25 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*
  • Ski shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Portuguese
  • Spanish

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Skiing nearby
  • Ski rental shops

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Terranée - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast only.
The Lobby Bar and Resto - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Ritual - Onsite café. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • WiFi is available in guestrooms for USD 20 per day (3-device limit, rates may vary)
  • WiFi is available in public areas for USD 20 (3-device limit, rates may vary)
  • Breakfast costs between USD 20 and USD 25 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Area shuttle service to the casino, shopping center, and ski area is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Parking

  • Self parking costs USD 25 per day
  • Valet parking costs USD 25 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago Hotel
InterContinental Santiago Santiago
InterContinental Santiago an IHG Hotel
InterContinental Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

7.9/10

Staff & service

7.5/10

Amenities

7.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

2/10 Poor

I booked for two nights and both days was not able to take shower because there was no hot water, the staff at the hotel was terrible never received a responde about the water temperature issue and decided to leave, the manager at the hotel offered an upgrade for my next stay. I will never stay in that hotel.
Francisco, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

It was okay, need recycling garbage can in the room, coffee machine difficult to make it work. I requested to change room because my was too dark but none gave me any answer. Location is good but I wasn't impress with the service.
Beatriz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Been in same hotel before, service excellent but need better maintenance in the bathroom. Water coming out from the shower stall. Old telephones but overall great place to stay.
Rodrigo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Good location rude staff
Clean room slow service and rude staff at the front desk. Nice location very expensive parking good restaurants around
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

GUILHERME, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Location was in a nice safe district close to restaurants. Not the most interesting area.
1-night romance trip
Verified Expedia guest review

2/10 Poor

Nicolas, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay in Santiago!
Excellent service. I was able to get my room early upon arrival with no problems. Concierge was so helpful in planning day excursions for me. Loved the quiet swimming pool!
Peggy, 2-night trip
Verified Hotels.com guest review