Hotel Novotel Santiago Vitacura

Photo gallery for Hotel Novotel Santiago Vitacura

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Hotel Novotel Santiago Vitacura

Hotel Novotel Santiago Vitacura

4.0 star property
4-star hotel with indoor pool, near Ralli Museum

8.4/10 Very Good

461 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $77
Price available on 9/16/2022
Map
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • 24-hour business center
  • Conference center
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Vitacura
  • Costanera Center - 34 min walk

Getting around

  • Santiago Intl. Airport (SCL) - 21 min drive
  • Santiago Central Station - 35 min drive
  • Military Academy Station - 25 min walk
  • Alcantara Station - 26 min walk

About this property

Hotel Novotel Santiago Vitacura

4-star family-friendly hotel in the heart of Vitacura
A rooftop terrace, a garden, and a playground are just a few of the amenities provided at Hotel Novotel Santiago Vitacura. For some rest and relaxation, visit the sauna or the hot tub. The onsite restaurant, 365, features garden views and international cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), a front desk safe, and a reception hall
  • Multilingual staff, meeting rooms, and a 24-hour front desk
  • An elevator, concierge services, and luggage storage
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 144 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (1 per room)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Playground

What to do

  • Golfing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center (2508 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

365 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of CLP 14200 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for CLP 30000.0 per night

Pets

  • Pets are allowed for an extra charge of CLP 36000 per pet (may vary based on length of stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Novotel Santiago Vitacura
Novotel Santiago Vitacura
Novotel Santiago Vitacura Hotel Santiago
Santiago Novotel
Novotel Santiago Vitacura
Hotel Novotel Santiago Vitacura Hotel
Hotel Novotel Santiago Vitacura Santiago
Hotel Novotel Santiago Vitacura Hotel Santiago

Frequently asked questions

Does Hotel Novotel Santiago Vitacura offer free cancellation for a full refund?
Yes, Hotel Novotel Santiago Vitacura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Novotel Santiago Vitacura?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hotel Novotel Santiago Vitacura on Sep 16, 2022 start from $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Novotel Santiago Vitacura?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Novotel Santiago Vitacura?
Yes, there's an indoor pool.
Are pets allowed at Hotel Novotel Santiago Vitacura?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of CLP 36000 per pet, per night.
What are the check-in and check-out times at Hotel Novotel Santiago Vitacura?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Novotel Santiago Vitacura and nearby?
During the winter, enjoy fun activities nearby like downhill skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hotel Novotel Santiago Vitacura also has a sauna and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Hotel Novotel Santiago Vitacura?
Yes, 365 offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Miraolas (3-min walk), Soul of India (4-min walk), and Tío Tomate (5-min walk).
What's the area around Hotel Novotel Santiago Vitacura like?
Hotel Novotel Santiago Vitacura is a short 15-minute walk from Parque Arauco Mall and 9 minutes' walk from Ralli Museum. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

I the room service it was very nice
2-night business trip
Verified Wotif guest review

4/10 Fair

Time to refurbish !
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
Joeri, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

All good and all the covid measures with high standard
1-night romance trip
Verified Expedia guest review

6/10 Good

The prices that you are providing is including taxes, but staff at desk once you arrive pretend to charge you VAT. That is out of the agreed. The hotel is fare.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

DANIEL GONZALO, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Good area in Vitacura, felt safe and comfortable. Strange room layout, however, we got used to it. Comfortable bed is a big plus.
Lev, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good value
stephen, 5-night business trip
Verified Hotels.com guest review