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Renaissance Santiago Hotel by Marriott

4.5 star property
Luxury hotel with outdoor pool, near Parque Arauco Mall

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Photo gallery for Renaissance Santiago Hotel by Marriott

View from property
Cocktail bar
Exterior
View from property
Terrace/patio

Reviews

9.0 out of 10
Wonderful
Located in the heart of Santiago, Renaissance Santiago Hotel by Marriott is a haven for relaxation and indulgence. Savor international cuisine at Catae Restaurant or unwind in the sauna, steam room or garden. Guests can also enjoy an outdoor pool, coffee shop/cafe and library.

Popular amenities

  • Pet friendly
  • Electric vehicle charging point
  • Parking available
  • Spa
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $161
includes taxes & fees
$161 per night
May 23 - May 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Hair dryer
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Pillowtop bed
Bathrobes
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 1001 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Twin Room, 1 Double Bed

Club Twin Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Sofa bed - double
Pillowtop bed
Premium bedding
Private bathroom
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
Bathrobes
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

What's nearby

  • Parque Arauco Mall - 9 min walk - 0.8 km
  • Clinica Alemana - 3 min drive - 2.5 km
  • Costanera Center - 4 min drive - 3.3 km
  • Santa Lucia Hill - 8 min drive - 7.7 km
  • Julio Martinez Pradanos National Stadium - 12 min drive - 10.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 27 min drive
  • Hospitales Station - 10 min drive
  • Parque Almagro Station - 10 min drive
  • Matta Station - 11 min drive
  • Military Academy Station - 20 min walk
  • Alcantara Station - 22 min walk
  • Manquehue Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Mokka - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Buffet Express - ‬9 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪Tony Roma's - ‬9 min walk

About this property

Renaissance Santiago Hotel by Marriott

Renaissance Santiago Hotel by Marriott features a rooftop terrace and puts you within a 10-minute walk of Parque Arauco Mall. Guests can indulge in massages, body wraps, or body scrubs, and grab a bite to eat at Catae Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CLP 10000 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2916 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 30
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include body wraps, body scrubs, and body treatments.

Dining

Catae Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Renaissance Santiago Hote - Onsite cocktail bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CLP 23 per person
  • Airport shuttle service is offered for an extra charge of CLP 45000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 60.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CLP 20000 per pet (may vary based on length of stay)

Parking

  • Covered self parking costs CLP 10000 per day with in/out privileges

Policies

This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Renaissance Santiago
Renaissance Hotel Santiago
Renaissance Santiago
Renaissance Santiago Hotel
Santiago Hotel
Santiago Renaissance Hotel
Renaissance Santiago Hotel
Renaissance Santiago Hotel by Marriott Hotel
Renaissance Santiago Hotel by Marriott Santiago
Renaissance Santiago Hotel by Marriott Hotel Santiago

Frequently asked questions

Does Renaissance Santiago Hotel by Marriott offer free cancellation for a full refund?

Yes, Renaissance Santiago Hotel by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Santiago Hotel by Marriott?

Yes, there's an outdoor pool.

Are pets allowed at Renaissance Santiago Hotel by Marriott?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of CLP 20000 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Renaissance Santiago Hotel by Marriott?

Yes. Self parking costs CLP 10000 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Renaissance Santiago Hotel by Marriott?

Yes, an airport shuttle is available. The charge is CLP 45000 per vehicle one-way.

What are the check-in and check-out times at Renaissance Santiago Hotel by Marriott?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Renaissance Santiago Hotel by Marriott and nearby?

Renaissance Santiago Hotel by Marriott has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Renaissance Santiago Hotel by Marriott?

Yes, Catae Restaurant offers international cuisine.

What's the area around Renaissance Santiago Hotel by Marriott like?

Renaissance Santiago Hotel by Marriott is a short 9-minute walk from Parque Arauco Mall and 16 minutes' walk from KidZania Santiago.

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Renaissance Santiago Hotel by Marriott Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Store
Amenities
Coffee

Reviews

10/10 Exceptional

Great location / good restaurants
KEDARNATH, 3-night trip

10/10 Exceptional

First class hotel with very kind and helpful staff.
Karen, 2-night trip

10/10 Exceptional

Great employees.
Bill, 7-night trip

10/10 Exceptional

The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.
Robert, 2-night trip

10/10 Exceptional

Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations
Zhongning George, 2-night trip

10/10 Exceptional

nice
Javier, 3-night trip

10/10 Exceptional

The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.
Henoc, 4-night trip

10/10 Exceptional

Amazing staff!
Julia, 5-night trip

10/10 Exceptional

Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Linda, 2-night trip

10/10 Exceptional

Great location and wonderful staff service
Patricia, 2-night trip

10/10 Exceptional

Great place to stay in Santiago

The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Lynne, 4-night trip

10/10 Exceptional

great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Luis, 1-night trip

6/10 Good

Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!
Chio, 5-night trip

8/10 Very good

Front desk staff not helpful and with an attitude
Victoria Gamboa, 7-night trip

10/10 Exceptional

Trip with friends

Excellent hotel , efficient friendly professional staff. Considering it was a public holiday (New Year) . Lots to do in Santiago , could have spent another few days.
Margaret, 3-night trip

10/10 Exceptional

Super cool

6/10 Good

The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.
Ashley, 6-night trip

10/10 Exceptional

The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished
Suzanne, 1-night trip

10/10 Exceptional

Ok
Mark, 7-night trip

8/10 Very good

Restaurant service was uneven

2/10 Poor

Terrible service
Jorge, 1-night trip

2/10 Poor

Horrible hotel/ untrained staff

Had a very nasty experience in this so called "luxury" hotel. The front desk staff on duty at 2345 local time on 21 November, 2022 deliberately allocated me the worst possible room in the hotel without a working air conditioner. he punished me, because he said, I had not booked directly via "Marriott bonvoy" but via 3rd party side - Hotels.com. Despite my repeated requests, he did not change my room and I could not get absolutely any sleep though I had paid 200 usd for the room. Furthermore, I offered to pay another 200 usd, (over and above the 200 usd I had already paid for the room), as there were many empty rooms the hotel but he still refused to change my room. I request senior management to change this person from duty immediately as he is very toxic and not helping the reputation of your property. he need to be put for housekeeping or cleaning dishes. If you are a business traveler, I do not recommend this hotel as there was too much noise from street and the AC did not work the whole night.
1-night trip

6/10 Good

We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel. I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time. The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.
Sherry, 4-night trip

6/10 Good

roberto, 1-night trip

10/10 Exceptional

Ótima localização e visual incrível

Hotel muito bem localizado, decoração bonita, quarto amplo e confortável. A limpeza pecou um pouco, nada grave, e o atendimento na recepção foi um pouco abaixo do esperado para o nível do hotel.
Giovanni, 3-night trip