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1 room, 2 adults
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W Santiago, Santiago

5 stars
Isidora Goyenechea 3000Las Condes, SantiagoRegion MetropolitanaChile, ‏800-491-6126
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Excellent4.4 / 5
Pool
Great pool
Bar and Beverages
Bar is awesome
Amenities
Great amenities
Wellness Area
Poor wellness & sports facilities
67See all 67 Hotels.com reviews
From 1,411 reviewsTripAdvisor Traveller Rating

W Santiago, Santiago

Hotel Info: 866-539-8117

from $204
  • Cool Corner Room, 1 King Bed, Corner
  • COOL CORNER
  • SPECTACULAR ROOM
  • Fantastic Suite, 1 King Bed
  • Wow Suite
  • Spectacular Room, 1 King Bed
  • Wonderful Room
  • WONDERFUL KING
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 8000 per day

Breakfast costs between CLP 12500 and CLP 16500 per person (approximately)

Pets are allowed for an extra charge of CLP 60000 per pet, per day

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 6000 per day (rates may vary)

WiFi is available in public areas for CLP 6000 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Ski-in/ski-out access
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Nightclub
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Washer/dryer
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.

Dining

Osaka - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

NoSo - This restaurant specializes in French cuisine.

Terraza - This restaurant specializes in local cuisine.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

W Santiago, Santiago’s small print

Also known as

  • Santiago W
  • W Hotel Santiago
  • W Santiago
  • w Santiago Hotel Santiago

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 8000 per day

Breakfast costs between CLP 12500 and CLP 16500 per person (approximately)

Pets are allowed for an extra charge of CLP 60000 per pet, per day

Airport shuttle service is offered for an extra charge of CLP 35000 per vehicle (one way)

WiFi is available in guestrooms for CLP 6000 per day (rates may vary)

WiFi is available in public areas for CLP 6000 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 67 reviews

W Santiago, Santiago
Good3.0 / 5
A bit beat up...
The hotel seems a bit beat up. For example, I believe a shower door was missing. There was only a partial glass partition with cutouts in the glass suggesting there was a door once upon a time. There was water damage on the wall opposite the shower head. There were marks and scratches on the walls in my room as well as in the elevators and common areas. It all conspired to leave an impression of a place past its prime. I had one breakfast at the hotel. It was not good. The eggs were substantially undercooked and the hollandaise was overcooked. However, the waiter was very nice and offered to bring me something else. Lastly, in this day and age, I do not understand charging for internet - especially at a high-end hotel. It seems tantamount to receiving a bill for the amount of water I used. The location is great. The neighborhood is clean, quiet and safe. There are plenty of restaurants around one can walk to. The staff is very nice. The bedding is exceptionally comfortable and the room is very quiet.
2 night trip
W Santiago, Santiago
Excellent4.0 / 5
Front desk not helpful
I made a mistake on my booking, and the person I dealt with was rude and wouldn't help me.
3 night trip
W Santiago, Santiago
Outstanding5.0 / 5
Traveling w adult children
Great hotel. Rooms need maintence! Lighting was poor. We had to look at several rooms to find the ones which had adequate AC. Most rooms not appropriate to share since the bathrooms were part of the bedrooms.
1 night trip
W Santiago, Santiago
Excellent4.0 / 5
Hotel W
I had a great stay but if your on the 5th floor you can hear the disco tech at night. Not to loud but loud enough to interrupt a light sleeper like myself. The hotel quickly moved me to an other level as soon as I mentioned it to them. Very happy with their service.
10 night business trip
W Santiago, Santiago
Good3.0 / 5
Good, but needs improvement
The location of the hotel is perfect for a stay in Santiago, however, the hotel is a little on the quite side when compared to other W's. The biggest disappointment was the Roof Top Bar and Pool as the bar has been closed for a year and they do not allow alcohol of any type at the pool. They don;t have a DJ by the pool and play the music very quietly. The lounge is okay, but definitely not the sexy and chic vibe of other W's. Great gym and restaurants.
2 night romance trip

See all reviews

W Santiago, Santiago

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