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Marriotte Hotel Hanoi

Photo gallery for Marriotte Hotel Hanoi

Reception hall
Family Room | In-room safe, desk, free WiFi
Family Room | In-room safe, desk, free WiFi
Deluxe Triple Room | In-room safe, desk, free WiFi
Standard Room | In-room safe, desk, free WiFi

Overview of Marriotte Hotel Hanoi

Marriotte Hotel Hanoi

3.0 star property
3-star hotel with restaurant, near Hoan Kiem Lake

6.0/10 Good

76 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Kitchenette
  • Air conditioning
  • Refrigerator
Map
49 Luong Ngoc Quyen Street, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 5 min walk
  • O Quan Chuong Gate - 1 min drive
  • St. Joseph's Cathedral - 9 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • New Day - 2 min walk
  • Dragonfly - 2 min walk
  • Cuisine Viet - 2 min walk
  • Bò Nướng Xuân Xuân - 2 min walk
  • Lantern Lounge - 2 min walk

About this property

Marriotte Hotel Hanoi

Marriotte Hotel Hanoi puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 360000.00 per vehicle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in Vietnamese cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately VND 40000 per person
  • Airport shuttle service is offered for an extra charge of VND 360000.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 5.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards and cash.</p>

Also known as

Marriotte Hotel Hanoi
Marriotte Hotel Hanoi Hotel
Marriotte Hotel Hanoi Hanoi
Marriotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Marriotte Hotel Hanoi offer free cancellation for a full refund?
Yes, Marriotte Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Marriotte Hotel Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Marriotte Hotel Hanoi?
Yes, pets stay free.
Is parking offered on site at Marriotte Hotel Hanoi?
Sorry, there's no on-site parking at Marriotte Hotel Hanoi.
Is an airport shuttle service offered by Marriotte Hotel Hanoi?
Yes, an airport shuttle is available. The charge is VND 360000.00 per vehicle one way.
What are the check-in and check-out times at Marriotte Hotel Hanoi?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Marriotte Hotel Hanoi?
Yes, there's an on-site restaurant that offers Vietnamese cuisine.
Does Marriotte Hotel Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge and a microwave.
What's the area around Marriotte Hotel Hanoi like?
Marriotte Hotel Hanoi is a short 9-minute walk from Hanoi Long Bien Station and 5 minutes' walk from Hoan Kiem Lake.

Reviews

6.0

Good

6.5/10

Cleanliness

6.7/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Good

Had a bit of trouble finding the place as the front looks like a bar/restaurant. Was quite hard as I arrived at night time when the street was in full swing with lots of people dining out the front. The name on the front of the hotel reads Ibiz City Hostel so look out for that if you’re in the area, and the reception is directly inside the entrance on your right. The 8 bed mixed dorm was all good and breakfast was decent. Would stay again.
1-night trip
Verified Expedia guest review

6/10 Good

The service is good it's located in the centre so you have many options when it comes to shopping
3-night trip
Verified Ebookers guest review

8/10 Very good

Good local area.
Good to stay but WiFi is a bit weak. Air condition is good and room is wide. It’s good to stay local area.
Nozomu, 2-night trip
Verified Hotels.com guest review

4/10 Fair

11-night trip
Verified Expedia guest review

2/10 Poor

I didn’t stay at the property itself because when I arrived they told me that because of a problem there was no available room. Since it was 10 pm and I was very tired from a Long trip I just went somewhere else.
1-night trip
Verified Expedia guest review

6/10 Good

Hotel was difficult to find it was located in a crowded part of Hanoi in the evening even our taxi driver didnt find this hotel so we have to get out of the taxi and walk looking for the hotel, the name of the hotel is NOT MARRIOTTE as stated, it is Hotel Ibis if Im not mistaken (if you see the front door of the hotel you wont see a sign of MARRIOTTE hotel. Other than that evrything was ok food places all around easy to communicate with the staff we have been upgraded to family room then transfered to the room we booked the following day, the evening guy is very helpful. TO EXPEDIA I sent you an emaiul and I demand an explanation regarding your staffs problem solving abilities over the phone and email.
Mar, 2-night romance trip
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

2/10 Poor

Too many stairs No elevator. Had to leave early and they would not give me my money back...
12-night trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Breakfast buffet was really tasty and unique for Hanoi. Reception and rooms were modern-looking, and the dorm beds had lights, functioning power ports, dark curtains and shelf space. Big lockers with lock provided. Staff were good, nothing amazing to note specifically.
Jacob, 3-night trip
Verified Hotels.com guest review